Christopher Ouellette

the entire process of getting my new Lexus was amazing. Every person I dealt with in the process took their time and made me feel appreciated. Would 100% recommend this dealership!!! Every person I dealt with in the process took their time and made me feel appreciated. Would 100% recommend this dealership!!! More

Report | Print

Great experience here, everyone was super friendly and helpful, especially Lisa who sold us our used Mazda. helpful, especially Lisa who sold us our used Mazda. More

Report | Print

This is our sixth (6) Lexus we have purchased from Lexus of London. We have been extremely satisfied with the manner we have been treated by both the sales and service staff. Staff are always very friendl of London. We have been extremely satisfied with the manner we have been treated by both the sales and service staff. Staff are always very friendly, professional and knowledgeable about the product and servicing of the vehicles. Satisfied with both the vehicles purchased and our established relationship we have returned time and again. Jillian Cook was our Product Specialist, on this an a previous purchase and she could not have been more helpful and patient as we looked at a couple of models, colours, features and options. Thank you Jillian and all. More

Report | Print

Dealing with Rick Watson, for my seventh Lexus vehicle, was a pleasure. Friendly, responsive and very professional. I would recommend him to anyone. It was my first encounter with Chris and Akeem at Lexu was a pleasure. Friendly, responsive and very professional. I would recommend him to anyone. It was my first encounter with Chris and Akeem at Lexus of London and they were top notch as well. More

Report | Print

We were very happy with our experience at Lexus of London. Gent, our sales advisor, was knowledgeable and friendly, Chris in financial services was accommodating and very helpful, and Brendan, our del London. Gent, our sales advisor, was knowledgeable and friendly, Chris in financial services was accommodating and very helpful, and Brendan, our delivery specialist was an expert on our vehicle and helped us understand our new vehicle. All three were a pleasure to work with. Would highly recommend this dealership. More

Report | Print

My wife and I were getting frustrated trying to shop for a new vehicle when a good friend suggested we treat ourselves with a visit to Lexus of London for the experience of a lifetime. The minute we walked a new vehicle when a good friend suggested we treat ourselves with a visit to Lexus of London for the experience of a lifetime. The minute we walked through their door we realized how busy they were but a member of their staff still made a point of offering to take us on a guided tour and answer all of our questions until a sales person became available. As our tour ended we were introduced to Lisa Ali, one of the nicest ladies we have ever had the pleasure of meeting. Her patience, knowledge, and understanding of our needs was amazing. Lisa went out of her way to help educate us about the benefits of owning a Lexus. Her passion for Lexus and her excitement to help us join the Lexus Family made our decision an easy one We had the experience of a lifetime at Lexus of London which is extremely impressive and a model of perfection in every way Doug More

Report | Print

Sales Rep Jillian was excellent no pressure (Jillian was the reason I purchased the card from Lexus of London, Very helpful did not push to make the sale. the quality of service from the sales Rep was abov the reason I purchased the card from Lexus of London, Very helpful did not push to make the sale. the quality of service from the sales Rep was above and beyond), Sales Finance Mgr was great, new I did not want to hear the big sales pitch on extra warranties and was ready when I came in. Deliver specialist was excellent, very knowledgeable answered all my questions and did not mind going over options that I was very interested in. Dealership was excellent staff was good. Waiting area well stocked with mufffins and coffe while you waited. More

Report | Print

Upon entering the dealership everyone was respectful, knowledgeable, and delightful. Never once did we feel any sales pressure tactics. Each member of the Lexus of London team we dealt with always went knowledgeable, and delightful. Never once did we feel any sales pressure tactics. Each member of the Lexus of London team we dealt with always went above and beyond to ensure my husband and I were well taken care of. Excellent service and top notch people! More

Report | Print

Jillian was great to work with and I would highly recommend her to anyone considering a Lexus purchase. She is smart, professional, knowledgeable and just a really nice person. recommend her to anyone considering a Lexus purchase. She is smart, professional, knowledgeable and just a really nice person. More

Report | Print

Jillian Cook was an absolute pleasure to work with while I decided which Lexus model was right for me. She is very knowledgeable in each of the features and benefits of the wide array of Lexus Vehicles to c I decided which Lexus model was right for me. She is very knowledgeable in each of the features and benefits of the wide array of Lexus Vehicles to choose from . Jillian is professional, courteous, and responded to all my queries on a prompt and timely basis. More

Report | Print