482 Ontario Used Car Dealers

Beware of Dishonest Pricing - Mandatory dealer add-ons - ps4

Beware of Dishonest Pricing - Mandatory dealer add-ons not reflected in online list prices. I had reached out to Unique Chrysler to purchase a pre-owned Porsche listed on their website. When I inquired about the vehicle over the phone, I was quoted a monthly payment by Leah, my sales rep (who, to her credit, was extremely pleasant throughout the entire deal) but was never informed that there was a dealer extra included in that price. However, once arriving at the dealership to go over numbers, I was informed that there was an additional $1200+tax charge ($1350 total) for a TAG system installation by Mio, the Finance Manager, that was not previously disclosed. The dealership was firm that this add-on would remain, claiming that this is what they had paid Porsche to have it installed and would be losing money if they did not charge it to me. However, I had previously looked at an identical vehicle at a Porsche dealership a few days before, which unfortunately sold before I could purchase it, who had quoted me $800+tax for the TAG installation (and happily removed it upon request) - so I am not quite sure where the dealership had gotten this upcharge from. We had negotiated through the sale, and I ended up with my final offer being exactly the online list price of the vehicle, but without the upcharge/installation of the TAG system, and they would not budge. For a dealership that prides themselves on "Transparent" pricing, I was not pleased with the dishonest pricing tactics used. If the TAG system is a mandatory upcharge, why not include that into the list pricing of the vehicle on their website for true Transparent pricing? Before leaving this review, I had called and asked to speak to a Sales Manager, but did not have my call returned either. I would advise others to be wary that the prices listed online are not the final price (before tax/licensing) of the vehicle - and to ask for a breakdown of pricing before proceeding.

Polite & does not waste your time. - Apeddle

Polite & does not waste your time. My sales representative was well informative and worked within my time line. No complaints!

I highly recommend this dealership. - Anna Heron

I highly recommend this dealership. You are dealing with highly skilled professionals that take their time to ensure all your needs are met.

I would like to commend Damon Badiei for his outstanding - TT

I would like to commend Damon Badiei for his outstanding assistance throughout my Volkswagen car purchase. He was incredibly patient, knowledgeable, and professional, taking the time to answer all my questions and explain every detail clearly. Damon made the entire process smooth and stress-free, ensuring I felt confident and well-informed every step of the way. I truly appreciate his excellent customer service and dedication. Highly recommended!

Great service, even though my wife's car is not a Nissan - karsonmx9

Great service, even though my wife's car is not a Nissan the care was the same. Thank you very much 😊

Excellent Experience at road sport Honda with Charles - Yusuf G

Excellent Experience at road sport Honda with Charles Chan I recently purchased my new 2026 honda crv from road sport Honda and I want to especially thank Charles Chan for making the entire experience smooth and transparent. From the very beginning, Charles was professional, knowledgeable, and patient in answering all my questions. He clearly explained every detail of the deal, guided me through the trade-in and financing process, and ensured that everything was completed exactly as promised. What truly stood out was his genuine approach — no pressure, no surprises, just honest and straightforward communication. Even after the purchase, he made sure I was comfortable with all the features of my new vehicle and followed up to ensure I was fully satisfied. Highly recommend asking for Charles if you’re planning to buy your next Honda He truly represents excellent customer service and integrity.

This is the second vehicle we have purchased through Jo - kerryhaven

This is the second vehicle we have purchased through Jo at Stricklands and we are so happy with the service Jo gave us! He is very knowledgeable of vehicles and provided us with great information.to help us make the best purchase. Stricklands has been around for a long time and we have never had a bad experience with them! We have bought a total of 5 vehicles from them over the last 20 years!!They stand behind their vehicles and we trust them! Thanks again to Jo who made this purchase special!! We love our C8!!

Nael Adas has been very helpful when I purchased a 2019 - luguea

Nael Adas has been very helpful when I purchased a 2019 BMW 430i Gran Coup. It has been a very pleasing buying experience. I would recommend him to anyone interested in acquiring a BMW vehicle

Horrendously unprofessional and rude! - Ash

Horrendously unprofessional and rude! We saw a BMW z4 in their inventory that we liked despite living over 100kms away. I contacted them and someone named Marshal responded. I mentioned we live in Oakville but we like this car and want to come to see/test drive the car. I SPECIFICALLY said TEST DRIVE. He says. O problem come. We drove 1.5 hr to get here only to be told you can’t test drive the car! This is a new level of deception and disregard/disrespect for a client!! I also mentioned it to one of their sales manager who also didn’t really seem to care short of some platitudes. If this is how they treat potential clients BEFORE sales, I can only imagine how they would act after they’ve got your money! Also Marshal was extremely dismissive and borderline rude in his manners! I hope someone in this dealership takes a second look at their staff

I love dealing with Nurse and especially Gerry Paul. - willmauch

I love dealing with Nurse and especially Gerry Paul. He takes all the stress out buying a car. I always get a great price and all the features I'm looking for without being pressured into buying things I don't need. Always a great experience. Everyone I send his way is happy. Thanks Gerry!!

Rob was extremely helpful and walked me through the - robertjordan2277

Rob was extremely helpful and walked me through the entire process from looking at a new Jetta to picking up my new Jetta. I would highly recommend Newmarket VW and I am will be definitely buying more vehicles from them in the future.

There seems to be a major internal communication issue - chrisN

There seems to be a major internal communication issue within the dealership. I contacted the dealership attempting to purchase a vehicle listed on their web interface. As I would be travelling 5 hours to test drive and finalize the deal the first question I asked was "is this vehicle available ?". I was assured it was. Working with sales consultant Desmond Liu we discussed pricing and the fact that this would be a simple cash purchase. I then agreed to travel to the dealership working within the sales consultants' schedule in 2 days time. The day following our discussion I reached out to the sales consultant to reschedule our meeting to an earlier time after changing around my schedule and making hotel reservations. I received a call from Desmond stating "Oh bad news the car is sold" he then went on to state that in fact it had been conditionally sold for several days, but he did not know about it. Is seems that whatever internal process is used to tag a vehicle as sold is not effective and the sales team are attempting to sell vehicles that are not available. In either case this represented a significant waste of my time and effort. It appears that a there needs to be a review of the sales and inventory system with clear communication to sales staff as to what the inventory actually is especially when a potential client is traveling a significant distance to purchase a vehicle.

I took my customers car in for recall work. - klmaloney63

I took my customers car in for recall work. I was given their car back after a complimentary wash with leaves and other debris that wasn’t there before I dropped it off in the passenger floorboard, not to mention the greasy hand prints and water spots from it not being dried. I was promised a call from a manager of whom I have not heard from at the time of this review.

Unsuccessful in sorting our numerous issues with truck on - D.truman

Unsuccessful in sorting our numerous issues with truck on repeated visits. Recommended to seek second opinion.

Josh was amazing and very helpful and very easy going - navjotbrar45

Josh was amazing and very helpful and very easy going always available whenever I texted or called

I would like to express my sincere appreciation for Jose - Nasir Khan

I would like to express my sincere appreciation for Jose Paul and Mohammad Shahzad, who I truly consider the key players at Pickering Honda when it comes to both new and used vehicle sales. I have been visiting Pickering Honda since 2014, and over the years I have personally leased and purchased multiple new vehicles. My go-to people have always been Jose Paul and Mohammad Shahzad. Their professionalism, experience, and genuine customer-oriented approach make every visit feel like I am meeting extended family members—always welcoming, always ready to help. My entire family relies on them, and even my siblings, in-laws, and their friends specifically ask me to take them to Pickering Honda because they know they will be treated with honesty and care. Recently, my brother-in-law was searching everywhere for a good deal on a 2025 CR-V, and no other dealership could match what Jose Paul offered. He was extremely happy with the options and pricing provided. Just two days later, his friend also chose to buy from Pickering Honda for the same reason—because of the exceptional service from Jose Paul and Mohammad Shahzad. I recently purchased a Honda Pilot and traded in my Honda Accord to get the 2026 CR-V, and once again, my first and only choice was to work with Mohammad Shahzad and Jose Paul. They always understand exactly what the customer needs and guide them toward the best option. My only worry is the day these two key players retire—I know I will truly miss their company, professionalism, and the trust they’ve built over the years. Thank you, Jose Paul and Mohammad Shahzad, for always delivering an outstanding experience.

My sales Rep was Nar. - mokhles_tawfik

My sales Rep was Nar. She is highly recommended, She made the car buying process smooth. She is extremely helpful and knowledgabll

Extremely Disappointed – Felt Misled at Honda - Ashish

Extremely Disappointed – Felt Misled at Honda Cambridge I brought my vehicle to Honda Cambridge to address a cracking sound when releasing the brakes. This noise has been there since the day I bought the car. I didn’t bring it in earlier because I simply didn’t have the time — even though I booked several service appointments in the past, I couldn’t attend them due to my schedule. When I finally managed to bring the car in, I expected them to properly investigate the issue. Instead, they quickly claimed it was because the brakes needed servicing and tried to sell me a brake service. I explained clearly that this sound existed from day one, so it cannot be from normal wear and tear, yet they still insisted on the same answer without doing a proper diagnosis. This felt less like a genuine attempt to resolve a customer’s concern and more like a push for unnecessary work. As a paying customer, I expect honesty, proper technical assessment, and the willingness to actually listen — unfortunately, none of these were present here. I left frustrated, unheard, and still with the same problem I came in for. Based on this experience, I cannot recommend Honda Cambridge for service.

Once again Toyota Pickering has showed me that that's - Lyndsay.switzer

Once again Toyota Pickering has showed me that that's the only place I need to go to service my car. I wanted a quick easy fix so I walked into Mr Lube to change over my winter tires to my summer tires. Long story short they tried to charge me almost $800+ for 2 new tires plus the service, my tires are brand new but they told me for safety reasons I needed new tires. I quickly said NOPE (then realized how stupid that idea was)put my tires back on I jump in my car jumped on the 407. I drove my car into the service area I was greeted at my car. Ryan quickly told me "I got this, go have a seat it won't be long" ...I helped myself to a bag of popcorn I grabbed a coffee, and sat for 45 minutes. They washed my car, changed my tires AND charged me the proper amount for a tire swap. I will never go anywhere else and I appreciate all the hard work that Toyota Pickering does to satisfy their customers All the employees are wonderful but I just want to point out Brad & Ryan because they literally made my day, after that horrible experience at Mr lube where I could have spent over $800+ that was not needed. Thanks always.

Unfortunately I cannot rate the service department more - Maxx

Unfortunately I cannot rate the service department more than 2 star.. Bought my X3 and serviced only here. After 7 years when incidentally looked under the hood i reaealized very low level of coolant and even more dangerous intercooler fluid on min level. Despite paying for the 30 or so point check,and oul change service they did nothing never even opened the caps to check fluids. At least you should have told me ! So i know and add it myself. Sadly, Cannot trust this dealership anymore. I paid for your services and you did not did just the basics fluid check. Other BMW owners, be aware!

elantra16 +6 Sort by Most - Rainbowbrite1072

elantra16 +6 Sort by Most relevant Newest Highest Lowest Google User 1 review I highly recommend this dealership to purchase your next vehicle! From first contact to find out if they had the vehicle I was looking for salesperson Cody responded quickly and went above and beyond to make sure I got my new Hyundai Suv … More Mark P 3 reviews·1 photo a week ago New What a great experience! Drove from Ottawa on a recommendation from a neighbour who had previously purchased a car from you guys. Amber was fantastic, so kind and very personable. Thanks so much for helping us find exactly what we needed for our family. Definite 10/10! Photo 1 in review by Mark P melanie desjardins 6 reviews·1 photo 5 months ago Being my first time buying a car, I can say it was a very smooth process from start to finish. Amber was absolutely amazing in answering questions and took the time to layout all my options and meet my budget goals. Super friendly and made … More Photo 1 in review by melanie desjardins ❤️1 bosslvr 4ever 3 reviews a week ago New I want to start by saying i am a repeat customer having purchased my last 2 cars from this dealership and my daughter has also purchased her car from them. We have been to other Hyundai dealerships in the past and none provide the excellent … More ❤️🙏2 Google User 1 review just now New I highly recommend this dealership to purchase your next vehicle! From first contact to find out if they had the vehicle I was looking for salesperson Cody responded quickly and went above and beyond to make sure I got my new Hyundai Suv and in the specific colour I wanted quickly! It was the easiest, seamless, stress free vehicle purchasing experience I have had out of all the dealerships I have interacted with and I will absolutely be purchasing all future family vehicles there as well. Allison was also excellent to deal with and was very kind, knowledgeable and provided top notch customer service to make my purchase smooth and stress free. I especially appreciated all of the integrity of straightforward, knowledgeable interaction without pressure or bait and switch back and forth double talk. All of my questions were answered efficiently and they genuinely helped me get the new vehicle and new snow tires that I wanted for the best price without any pressure, sales tactics, hidden fees or stress and their genuine, open, kind personalities were evident in every interaction which made it such an enjoyable experience. I truly hope the management at Brockville Hyundai values both Cody and Allison and knows how rare this is to find at a car dealership! They deserve to be recognized for their excellent service and for changing my opinion about car dealerships! I will certainly recommend them to everyone.

Buying a car was a fun experience. - Ryconmom1

Buying a car was a fun experience. No pressure at all. Tyler was easy to work with. He was so helpful and knowledgeable I would definitely recommend Mark Wilson’s for anyone looking for a car

I’m very satisfied with my recent experience at Boyer - Patc

I’m very satisfied with my recent experience at Boyer Ajax. Trent is a top class professional who was very patient and not pushy while we found a solution to my evolving situation. Working with Taryn and Matt was also seamless and efficient. Kudos to all! I’m very happy with my new vehicle, and would definitely recommend the team at Boyer Ajax to anyone looking to make their next purchase or lease.

Yekin ahmed has provided good customer service. - dinesh.sskv

Yekin ahmed has provided good customer service. He has make sure I got good deal on the service and parts.

I recently purchased a Buick Envista and had an amazing - ychahade

I recently purchased a Buick Envista and had an amazing experience with all the workers, but especially my dealer Ahmed. He was professional, patient, and genuinely helpful throughout the entire process. Ahmed made everything smooth and no pressure, just honest guidance and great service. I’m really happy with my new Envista and would absolutely recommend Ahmed to anyone looking for a new car.

I needed something reliable for my family, Brad and the - Mssp

I needed something reliable for my family, Brad and the team saved the day. Amazing service, easy to work with, very satisfied.

I went to Segal looking for my retirement car. - japreda

I went to Segal looking for my retirement car. After talking extensively with Jeff feeling absolutely no pressure to buy, and going through many cars he led me to my dream car ( Mercedes SL 550) I felt so comfortable in dealing with him that I bought it on the spot. I met Edward who explained all the features of the vehicle when they delivered it. The after purchase experience with this team is beyond explanation. I did not buy a car i met new friends.

From start to finish, a trouble-free experience. - shipleyas

From start to finish, a trouble-free experience. Steve was professional and helpful. Excellent explanation of the vehicle.

I recently purchased a 2025 Grand Caravan from Downsview - John_Gordon

I recently purchased a 2025 Grand Caravan from Downsview Chrysler, and once again worked with Sammy Amer. This is the second vehicle I’ve bought from him, and he continues to set the standard for what a great sales experience should be. Sammy is honest, professional, and genuinely cares about his customers — he goes the extra mile every time. Even with the delay caused by the current tariff situation, Sammy and the team kept everything on track and handled it smoothly. The finance and admin staff were also excellent, making the process simple and stress-free. I’ve been a Downsview Chrysler customer for decades — I bought my first vehicle here back in 1992 from Carlos, who’s now one of the owners. The same spirit of service and care I experienced then is alive today, and Sammy represents that perfectly. I’ll absolutely be back to work with him again on future purchases.

Pleasantly surprised that they approved a major engine - Lesleylogan2019

Pleasantly surprised that they approved a major engine repair/replacement on my Santa Fe. As a senior we could not afford to replace motor nor purchase a new vehicle. Merry Christmas