484 Ontario Used Car Dealers

Sergio at Gus Brown Buick GMC is a great service advisor. - jparnell

Sergio at Gus Brown Buick GMC is a great service advisor. He has always been knowledgeable, courteous and attentive to my concerns. I would recommend Gus Brown to anyone looking to have a great relationship with a dealer.

Francis provided premium customer service. - sanjeev.singwi

Francis provided premium customer service. He is professional and honest and patient. Francis is highly recommended

I've never received such great service and consideration. - Harmanjot kaur

I've never received such great service and consideration. Personally, i met with cody, he is an amazing guy there and his way of speaking was so polite as well as service was an excellent. He had discussed with us about all of features in car before take it home. I would really appreciate and recommend to others to visit there to get their new rides🚗

Very friendly, they care about your issues, the staff is - Tracy Lavallee

Very friendly, they care about your issues, the staff is helpful and accommodating. They are also good about following up.

There seems to be a major internal communication issue - chrisN

There seems to be a major internal communication issue within the dealership. I contacted the dealership attempting to purchase a vehicle listed on their web interface. As I would be travelling 5 hours to test drive and finalize the deal the first question I asked was "is this vehicle available ?". I was assured it was. Working with sales consultant Desmond Liu we discussed pricing and the fact that this would be a simple cash purchase. I then agreed to travel to the dealership working within the sales consultants' schedule in 2 days time. The day following our discussion I reached out to the sales consultant to reschedule our meeting to an earlier time after changing around my schedule and making hotel reservations. I received a call from Desmond stating "Oh bad news the car is sold" he then went on to state that in fact it had been conditionally sold for several days, but he did not know about it. Is seems that whatever internal process is used to tag a vehicle as sold is not effective and the sales team are attempting to sell vehicles that are not available. In either case this represented a significant waste of my time and effort. It appears that a there needs to be a review of the sales and inventory system with clear communication to sales staff as to what the inventory actually is especially when a potential client is traveling a significant distance to purchase a vehicle.

Unsuccessful in sorting our numerous issues with truck on - D.truman

Unsuccessful in sorting our numerous issues with truck on repeated visits. Recommended to seek second opinion.

Timely service with friendly service rep. - anwero

Timely service with friendly service rep. Easy to make appointments that suit your schedule. I have been dealing with them for 16 years

Work is great, always on time. - aradouchev

Work is great, always on time. Very pleasant staff.Will recommended to everyone to have there service there.

We had excellent service when buying our new Vehicle at - arschubert

We had excellent service when buying our new Vehicle at Cambridge Honda. Kevin, Rick and Tonya were a pleasure to deal with and made sure we got exactly what we wanted.

It was a great experience to buy my Honda Civic Hybrid - fsm2076

It was a great experience to buy my Honda Civic Hybrid 2025, the sales manager Abdul and Sales Consultant Qi Li went above and beyond for me to get the deal done, thanks both for their immense support.

If I could give zero stars I would. - Izzturowski

If I could give zero stars I would. All was great until the sales were final and the issues that were suppose to be fixed before we picked up our car were not fixed. When we tried to reach them, we were ignored. No one would ever call us back. Not even a year later, more issues and still they don't care. We purchased two vehicles and both are not safe to drive. Worst car buying experience ever.

Doug Herd and the Lincoln Heights team made my recent - jackie07

Doug Herd and the Lincoln Heights team made my recent purchase experience of a 2023 Escape PHEV a five-star one. I have been doing business with Lincoln Heights for many years and honestly can't say enough good things about them. It is pretty clear that overall customer satisfaction is important to them. Both my sales and service experiences over the years have consistently been top-notch. Doug Herd is my go-to person in sales. Also, a shout-out to Brian, Jeff & Pat. The front-line service staff, including Kelly, Dean & Evan, always make me feel welcome. It takes a lot for me to trust, and it is safe to say Lincoln Heights has won mine.

Great service from service advisor Jin. - KSM

Great service from service advisor Jin. Consistent and friendly. Service was for rear suspension repairs under extended warranty and unfortunately took longer due to warranty company having to come out and do its own inspection due to the repair cost exceeding their threshold. Note that this was a second visit for related issues stemming from an original suspension repair back in December requiring additional back and forth to the dealership, which was not ideal. I am still monitoring the work that was completed to see if all the repairs fully solved the suspension failure.

I'm extremely dissatisfied with my 2023 BMW XM lease. - Mehmetguner

I'm extremely dissatisfied with my 2023 BMW XM lease. On two separate occasions, I experienced brake problems while driving at highway speeds, which was incredibly alarming. My vehicle has been in the shop for a cumulative three months over two service visits, leaving me without my car for an extended period. With a monthly payment exceeding $4,000, I expected better reliability and customer service. I have not received any form of compensation for the downtime and inconvenience. Based on my experience, I would caution others against leasing this model.

Tyler was great, he was available to answer any question - kaley_spencer

Tyler was great, he was available to answer any question I had and explained everything about my new car!

From purchasing to financing to meeting my needs in - michael_martin_21

From purchasing to financing to meeting my needs in service. Well done. Thank you very much

No pressure sales which is the best . - campbell

No pressure sales which is the best . Randy Smith easy to deal with in and out. I hate buying a new car more than anything so I'm in and out and they don't waste time trying to upsell

Billy did his work efficiently and diligently. - Hugo Landa

Billy did his work efficiently and diligently. He took his time to explain in detail all the steps involved during the buying process and then again when it was time to pick up the vehicle. Thank you!

Top Drawer Service provided by Dwayne Dixon . - Derrick McClinchey

Top Drawer Service provided by Dwayne Dixon ... my Jeep was in and repaired in a timely fashion ✌️

had an excellent experience working with Sunil at - Noorisajai45

had an excellent experience working with Sunil at Pickering. From start to finish, they made the entire car-buying process smooth and enjoyable. They were knowledgeable, friendly, and genuinely went out of their way to ensure I found the perfect vehicle for my needs. The pricing was fair, and I felt no pressure throughout the process. I highly recommend Sunil for anyone looking to purchase a car – they truly care about their customers and provide top-notch service. Thank you for making my experience so positive!

I was impressed with the service. - ellewinser

I was impressed with the service. All work done was explained ahead of time and I was able to decline any unnecessary service which I appreciated since I only drive this vehicle in the summer month and store it in the winter.

We want to formally thank Cody and Strickland's for all - mariospas

We want to formally thank Cody and Strickland's for all your assistance in the purchase of our son Alex's 2017 Honda. The experience from the get-go was A1. Although small, we left a token of our appreciation and hoped that Cody would enjoy it. We were most impressed that he shared the gift card with the rest of his crew at Strickland's. To us, it showed that Cody has great character and consideration toward others, which means a lot to us. With such an attitude and approach to work, he is sure to succeed at whatever he takes on. We will definitely recommend Cody to our friends seeking to purchase a vehicle. Most sincerely, Mario and Athena

The Windsor dealership has a very bad receptionist that - futureapothecary

The Windsor dealership has a very bad receptionist that controls all staffing based on her mode and welling. I was called twice and booked for maintenance services. In each time I was promised to get a valet service, but get cancelled the following day by a call I received from her telling me it’s not gonna happen. Last service she asked the driver who picked the car not to provide me the loaner car I was promised over the phone by her colleague when my car gets picked up. Also , I have pointed out that the charger doesn’t work and asked to get fixed or replaced as it doesn’t work. They returned the car saying there is nothing wrong with it. The charger gets hot after less than an hr. of charging and stops suddenly, leaving the car with minimal charged battery. I appreciate it, if my concern is taken seriously and followed up by your business Thank you for understanding and cooperation. Waiting to hear back from you soon. Amal Hijazi, owner of lyric Cadillac 2024

Took delivery of new Civic in Oct 2024 and the vehicle - keastv

Took delivery of new Civic in Oct 2024 and the vehicle had deep scratches on DS mirror, the door pillar panels were all scratched, a door was out of alignment and there was a chip in the front DS fender. Pretty sure the PDI is supposed to catch these issues and they should be addressed before the customer picks up the vehicle. The dealership agreed to replace the panels as well as replace the mirror assembly. Panel replacement required that the trim on all the doors also be replaced. The dealership had the vehicle for about three days and when I picked up the vehicle I discovered fresh scratches in the paint on the PS windshield pillar, DS window pillar, both mirrors as well as on the window seals along the door. There was a dirty fingerprint on the cloth door panel as well as dirty dust fingerprints on the PS door panel. The same dust/dirt marks were also on the edge of all seats closest to each door. I also discovered that they did not replace the mirror assembly as was promised and written on the work order. I sent numerous emails to the assistant service manager Sarah Evans as well as the sales manager Trevor Carew as well as the general manager. This was in November, and at no time has anyone from the dealership attempted to contact me to address my concerns. I realize problems can arise when servicing a vehicle, but professionalism would dictate doing the right thing and addressing the issue rather than ignoring the customer and hoping they will loose interest. Taken from the Whitby Honda website: If you're part of our "family", you already know about our commitment to outstanding customer service and satisfaction and to being your dealership of choice in the region. Sounds like a great commitment, unfortunately, I found that this is not always the case!

I had a great experience at this location with Ryan the - Kubra Francis

I had a great experience at this location with Ryan the service advisor. He was very respectful, patient , and was able to resolve my concerns. He took the time to explain everything. Paul the mechanic who worked on my vehicle was also amazing and explained everything so thoroughly.

AVOID THIS PLACE. - JG

AVOID THIS PLACE. Service manager lied to me about the services that were rendered. She didn't know my dash cam was active and caught everything. My vehicle ended up being extremely unsafe to drive because I had a loose wheel. Luckily, I decided to go to the Canadian Tire down the road immediately, otherwise it wouldn't have been caught. I paid an inspection fee and the mechanic couldn't even tell that I had a loose wheel. And when I called them about it, Amber (the manager) told me that my Jeep was never lifted off the ground. When I told her my dash cam was active and did in fact show that it was lifted, she immediately refunded me. How many other people have they lied to like this? How many other people's money did they wrongfully take? I could have killed someone or been killed myself, but the manager and service advisor tried to lie and gaslight me. I also recorded my conversation with her in which she lies to me several times. Please do yourselves a favour and AVOID GOING HERE. This place is full of snakes who will happily take your money and lie to your face.

Driving through Oakville to Niagara I decided to stop in - Venzont

Driving through Oakville to Niagara I decided to stop in at Roger’s, after meeting Kuba I knew I was going to return to buy. Mike, Matthew went above and beyond to help me with my purchase . Including, after I drove away in my new SUV they called to tell me they had a better bank rate, saving me a years worth of payments, coming to my home to sign the new payment plan!! I’ve had many cars over the years, sometimes dreading to interact with a car salesman, this was the best place, best service and truly humble and honorable men to make my experience the best ever . Thank you, Kuba for welcoming me like family in our first meeting. Teri

Very pleased with service at 401 Dixie Hyundai. - scbowcott92

Very pleased with service at 401 Dixie Hyundai. Pray was exceptional and kind and made room for my service ... I was contacted by Cookesville and confirmed.thinking my service was 401 location. It wasn't. Prab made sure I was seen and can't thank the team at 401 enough. Wonderful experience.

This dealership is definitely worth your time and money! - grizelynteves

This dealership is definitely worth your time and money! The staff here are amazing, and not just the front staff! Even the service and parts staff are top notch! My family and I have been going here for over 10 years now, and now we’re stuck for life but in a good way. A special shoutout to Leslie who manages the service parts and to Amit Sharma the Senior Financial Services Manager. They play a huge part as to why we don’t want to leave or even bother looking with other dealerships. They are amazing and will get the job done or the car you want and deserve. You will feel their genuine support and care for your vehicle or needs. I would 10000% recommend this place to everyone. Just check it out and see for yourselves

At Cambridge Toyota, I had Herve LeBel help me. - Trisha

At Cambridge Toyota, I had Herve LeBel help me. He was great, answered all my questions and helped me find the perfect vehicle to suit me and my needs. Highly recommend Herve.