Pfaff BMW

I purchased a used vehicle from BMW Pfaff Mississauga that was sold as “certified.” Within three days, an independent inspection revealed the vehicle required a full transmission replacement, had a crack that was sold as “certified.” Within three days, an independent inspection revealed the vehicle required a full transmission replacement, had a cracked serpentine belt, an oil pan leak, and an unsecured O2 sensor. During the test drive, I specifically raised concerns about the transmission noise, but staff dismissed it as “normal.” Management later declined to offer any concessions, stating none were necessary. I independently arranged the inspection, warranty claim, and transmission replacement process myself. The dealership also did not offer any transportation assistance or rental support during the two weeks I was left without a vehicle. More

Nael Adas has been very helpful when I purchased a 2019 BMW 430i Gran Coup. It has been a very pleasing buying experience. I would recommend him to anyone interested in acquiring a BMW vehicle BMW 430i Gran Coup. It has been a very pleasing buying experience. I would recommend him to anyone interested in acquiring a BMW vehicle More

Neal Adas a great guy. Like the dealership and service has really improved over last 5 years. Like the dealership and service has really improved over last 5 years. More

Long repair time and no replacement vehicle, hard to reach service department for answers and resolution. reach service department for answers and resolution. More

It was the third time that my family had a deal at Pfaff. Each time we got the best choice Each time we got the best choice More

I was assisted by Stefan at Pfaff Mississauga and what a truly amazing experience it was. We went in not really knowing what to expect but left with the car of my dreams. Service was 10/10 all the way throu truly amazing experience it was. We went in not really knowing what to expect but left with the car of my dreams. Service was 10/10 all the way through. More

Highly Professional Sales person , Mohamad, timely delivery of vehicle and fantastic showroom. Mohmad answered all my questions and arranged color of my car choice. Great experience. delivery of vehicle and fantastic showroom. Mohmad answered all my questions and arranged color of my car choice. Great experience. More

Great service, conscientious and very knowledgeable. No pushy Sales talk. I would recommend the dealership and their staff to anyone. No pushy Sales talk. I would recommend the dealership and their staff to anyone. More

Both sales and service personnel are easy to deal with and accommodating to any needs or questions I may have. and accommodating to any needs or questions I may have. More

Very organized and professional team. Enjoyed the experience, would highly recommend your dealership and the staff I dealt with. Enjoyed the experience, would highly recommend your dealership and the staff I dealt with. More