82 Ontario Toyota Dealers

Stay away from this location. - Michelle

Stay away from this location. Their service department is the worst I’ve ever encountered. Had a check up appointment on my new brand 2024 Toyota, and a change of winter tires. I’ve waited for 4 hours, no one got me one phone call for updates. Called four times, left messages as no one pick up the phone. When I finally picked up the car after 4 hours, I’ve noticed they reused the old muddy dirty plastic bags that I previously had on my summer tires to cover the winter tires. They xxxxed up my car interior. How cheap and crazy can you be to use the same muddy old plastic bags.? They supposedly to complimentary wash the car as well..my car looks as if someone spit on it. It’s stained and dirty. Also inside the car was smelling alcohol. Probably they drink as well. No one talked to me about anything that has been done to the car or to give me an assessment to the check up. They charged you and gives you xxxx. Don’t go to this Don Mills Toyota Dealership. I will never come back and will file a formal complaint. Horrible experience that will cost me extra money to clean the car. Stay away of this place.

I bought a used car from Ken Shaw and Alex was my - Trevor A

I bought a used car from Ken Shaw and Alex was my salesperson. He was amazing. He went over and about to make sure all paperwork was done right and was always able to meet me or answer my calls. I highly recommend buying from Ken Shaw and using Alex as your sales rep.

My vehicle went in for a recall issue, it has been there - bennerjim5

My vehicle went in for a recall issue, it has been there for over a week now. The parts keep on being delayed, so a 2 day job has now taken 1 week and counting. I did get a loaner, but don’t feel comfortable driving it. My service advisor Brittany has been good, but overall I have recieved a run around. Next vehicle will not be purchased at this dealership, this has been my 3 rd strike!

Charged for fraudulent services that were not performed, - gtdaly

Charged for fraudulent services that were not performed, toped up wiper fluid, I toped it up be for going in for service. Spoke to manager R. Lacroix and was informed this charge is part of the pricing. I also informed him that I had an oil change on my Sienna and was charged for 7 liters of oil, engine and filter only hold 6.1 liters which means I paid full price for a liter of one tenth of a liter again very dishonest . My daughter was charged nine dollars for the technicians PPE, that's not something a costumer should have to pay for if the tech wants to have personnel protection then he can pay for it himself. It appears after Lise Parent, and the older service manager Louis left the place has gone to the dumps. All this to say watch your pocket book this is very dishonest company PS I would never recommend this dealership to anyone, nor would I purchase a vehicle from this company

These clowns just scammed my 83 year old mother for a - dkirk1470

These clowns just scammed my 83 year old mother for a "safety inspection" that she didn't need. AND told her it didn't pass due to needing rear brakes which is complete xx. AND they charged her $325!!!!!!!!!!!!!!!!!!!!!!!!!!! Safety inspections in Ontario run $150 max. All my mother wanted to do was buy out her lease. She doesn't need an inspection for that. Heads are going to roll.

I had an extremely poor experience with Oakville Toyota’s - Piumi

I had an extremely poor experience with Oakville Toyota’s customer service. After placing a $1,000 deposit for a Toyota RAV4 Limited, the staff failed to provide the vehicle as promised. The car was still a demo, extra charges were unclear, and the process felt misleading. When I decided to cancel, the salesperson claimed the deposit was non-refundable—something never disclosed—and the manager later said the vehicle was “licensed” without my consent, insurance, or payment. Since then, my calls and emails have been ignored, and my deposit has not been returned. Their customer service is unprofessional, unresponsive, and dishonest. I would not recommend Oakville Toyota to anyone looking for transparency or reliable support.

I had a terrible experience with this service. - senayet

I had a terrible experience with this service. They were dishonest and negligent—they forgot to put coolant and oil in my car, which put my safety at serious risk. I cannot recommend this place to anyone for buying a car or getting service. If I could give zero stars, I would.

Not happy with Northside Toyota Done with them. - terrylaplante24

Not happy with Northside Toyota Done with them....wrecked my backup camera and radio and denied it....absolute NOT trustworthy. Very shady service advisor...doesn't even return calls or emails. Good riddance!

Received excellent service from heffner toyota. - ganeshan r

Received excellent service from heffner toyota..My service advisor Chen gave me excellent communication and worked hard to repair my vehicle.

I recently bought a 2017 Toyota Tacoma from Samuel - dvdprc75

I recently bought a 2017 Toyota Tacoma from Samuel Leclerc at Bank Street Toyota. Sam Leclerc stayed late to take me on a test drive, helped me get more value for my trade in and a month end rebate on the price of my truck. Sam's was responsive to all my questions through text and took the time to dig in and find the answers I needed. I was sad to trade in my FJ but am very happy with the Tacoma, the buying experience was easy, no pressure and smooth. They were ridiculously busy on my pickup day (end of month rush) and they were all hands on deck to minimize any delays in getting me in my new ride. Great job everyone, thank you.

Bad service department experience. - Cookieman

Bad service department experience. Was told how they did their billing based on actual time versus predetermined book pricing by job. Spent a long time on the phone before booking my service appointment. Was made to feel satisfied that I wouldn’t get billed for the predetermined book time if the job was completed sooner. That did not happen. As soon as I brought the car in the service guy was billing me for the booked time before the car was even looked at. I told him to go get my car because I was leaving. I was fuming that I was mislead and wasted a whole morning away from work to deal with this nonsense. One of the service ladies saw that I was about to leave and came over to see what the problem was. I told her I was furious with the way this all went down. I was mislead. I wasted a few hours away from work to get nothing done. She said she would talk to the Denice manager. That’s the last I talked to anyone from this place.

The definition of CON artists these people are. - Stolen-from customer

The definition of CON artists these people are. They caused me a big financial loss by not making an important disclosure. NEVER trust them with a used car, maybe do on a brand new one, but again only to get a better price than somebody else. If you really like a used car they carry, make sure to record the entire conversation with A WRITTEN CONSENT from them. If they refuse the recording then you know there is something they are trying to hide. Not trust worthy, the nicer they feel and look and bigger the problem..normal thing to have done is negotiate the cost of that repair but they acted that nasty way which reflect how unethical and less caring about they people who might not be mechanically savvy and or trusting out of good will..

eed this warning: do not take your vehicle to Bolton - Liaz

eed this warning: do not take your vehicle to Bolton Toyota for repairs. I made the mistake of doing so out of convenience—a decision I deeply regret. I brought in my RAV4 due to a persistent shuddering and a check engine light. After $2,300 in repairs, the issue remained unresolved. The car was towed back, I was charged an additional $900, and—unsurprisingly—it came back in the exact same condition. The service manager, Vinay Singh, showed no willingness to take responsibility or even attempt to resolve the issue. His lack of customer service and complete disregard for the company’s own mission statement—promising high-value service and a satisfying ownership experience—was truly disappointing. What ultimately resolved the issue was bringing the vehicle to Toyota in Brampton, where a technician immediately diagnosed a faulty valve—an incredibly common issue and an easy fix. The car now runs perfectly. I’ve shared this story with everyone I know, and without fail, they’ve thanked me for the warning. Let it serve as yours, too: the true test of a reputable dealership is not just in the sale, but in the post-purchase customer care—and at Bolton Toyota, that care is non-existent. They’ve made it clear they do not value loyalty, and they’ve certainly lost mine. I’ll be purchasing my new Highlander elsewhere. Take the extra time and go to a dealership that stands behind their service.

I had a nightmarish experience. - MOZZAM

I had a nightmarish experience. I took my car in for an oil change and service, and while moving it inside the service station, the driver scratched it. They returned the car without fixing the damage. The sales rep assured me they would repair it, but said I’d have to send it to the workshop — and because they were “too busy,” I wouldn’t get my car back for 15 days. I argued and made it clear that I could not be without my car for that long. Six months later, another sales rep called with a service reminder. I brought up the unresolved scratch, but instead of showing any courtesy or taking responsibility, they simply said they would remove my name from their regular maintenance reminders. No apology. No solution. Just indifference.

I’ve leased three RAV4 Hybrids from Mississauga Toyota - farid

I’ve leased three RAV4 Hybrids from Mississauga Toyota over the past 9 years and was preparing to buy a fourth — until my recent service experience. This spring, I noticed a significant drop in fuel efficiency on my 2022 RAV4 Hybrid. When I called the service department, I was told by Albert that my mileage was “normal” and similar to his own. I followed up with a detailed email to the service manager requesting diagnostics — but received no response at all. I then took the vehicle to another Toyota dealership, where they performed a throttle body and EFI system cleaning. The issue was immediately resolved, and fuel economy returned to normal — confirming there was a clear and demonstrable cause. While I’m still happy with my RAV4 and plan to stick with Toyota, I’ve lost confidence in Mississauga Toyota’s service support and will be purchasing my next vehicle from a different dealership.

Be warned! - blackt

Be warned! Extreme lack of integrity by Stouffville Toyota, especially Ali Ahmad. Untrustworthy in this business. Despite another salesperson had spent hours with me and I was ready to make the purchase, Ali gives the vehicle to his relative. Doesn't have the decency to call. Luckily I only waste my time. If I had purchased the vehicle, this could have been much worse.

Just bought automatic transmission lines here and they - rj

Just bought automatic transmission lines here and they charged me almost $300 more than the same parts from a Toyota dealer in Ottawa. Stop here if you want to get over charged for parts.

They will promise you anything to make the sale. - Diller

They will promise you anything to make the sale. Ehat they promise means nothing never again

I give Belair Toyota a rating of 0 but it is not possible - Kimberly

I give Belair Toyota a rating of 0 but it is not possible on the scale provided. Feb 24, 2025 I had the first oil change on my brand new corolla cross done at Belair Toyota. The technician did not put the drain plug on the oil pan correctly. Almost all the oil leaked all over my garage floor. I discovered the problem March 10 and I had to have my car towed to Belair March 11. Initially I spoke with Josianne Parent the General Manager she reassured me my car would be ok and was helpful. I was terrifed the motor of my new car would be damaged. She also told me I wasn't the only one who had this happen and someone was let go because of this issue. I was off on holidays when the problem occurred. I had booked appointments for March 11 which I had to cancel because I had to have my car towed and had no idea how long it would take to get my car back on the road. They redid the oil change and said someone would come and clean my garage floor. They tried twice to clean my garage floor (March 12, and March 28) it didn't work. March 28th I was told by James Hodgson the service manager they would come back and clean my garage floor with a torch if the 2nd cleaning didn't work. . I was initially offered car detailing as compensation. I live out of town and I would have to leave the car there all day so I declined the detailing. I asked for the next service 1 and a free oil change instead and to have my floor cleaned. However after the 2nd failed attempt at cleaning the floor and the continued time I was loosing because of the dealerships negligence and my lack of confidence in them, I decided I no longet wanted a free oil change. I asked for a refund for the oil change, ASAP, the service 1, and for my garage floor to be cleaned with the torch. After emailing several times April 21st I was offered the credit for my oil change, the service one and my floor cleaned. Fanastic a resolution. I confirmed this would be acceptable on April 21st. It is now May 11th I still have not received my refund nor have they cleaned my garage floor. I reached out again to James Hodgson and Josianne Parent April 25th and May 5th. Both emails were ignored. In the beginning I gave Belair Toyota the benefit of the doubt to fix their mess. Mistakes are made everywhere. However now I am appalled at my treatment. I guess they thought I would just give up. I will not give up, and as a result of them ignoring me I decided to write this review. I have lost complete faith in this dealership and I would not recommend their services to anyone. The time and stress this dealership has caused me, seems to mean nothing to them. Their compensatiion offered was nothing from a giant company. I thought Toyota was a reputable company I certainly think differently now. When I purchased this car last June 2 other family memebers also purchased new vehicles from Bank Street Toyota who were amazing. Myfamily and friends are disgusted at how I have been treated. None of us nor our friends will ever go to Belair Toyota.

They donot know how to deal…they donot want to book model - nitishbagga.nb

They donot know how to deal…they donot want to book model according to customer choice..they want to book according to their choice…very bad service

Our sales specialist is Darcy,. - Coxdarlene64

Our sales specialist is Darcy,.He is absolutely amazing. Coming up in April it will be our third vehicle we have had the honor to deal with him . Darcey is very professional, very honest and is a kind sole. I have recommended him to serval people I know. I really feel that this dealership is one of the best.Darcey will have my business till I can’t drive anymore. Definitely a five star dealership. He is such a pleasure to talk and deal with.

I have bought 3 current generation Rav4 from this - Alan F

I have bought 3 current generation Rav4 from this dealership. After my most recent purchase Aug 2024 I received a call from Judy Hsu, new car sales manager. She following up on my purchase ensuring everything is fine. What a great call to receive. She is a recent hire and I did not get a call from a manager from my previous two purchases. I had one issue with this most recent purchase and Judy listened, was empathetic and did her best to make it right. Judy is a huge asset to Downtown Toyota and is a great representative of Downtown Toyota.

I've purchased 3 vehicles now and been very satisfied. - Rick

I've purchased 3 vehicles now and been very satisfied. Jeff Gates has treated my wife and I very fairly and goes out of his way for the customer. Service department has been pretty good also.

very bad service,,, only looks to make a profit,, does - rdurette777

very bad service,,, only looks to make a profit,, does not care about their customer,,, only profit,, exslample,,, they wanted $880.00 dollars to do back brakes on a 2018 toyoto,,, xxxxing ridiculaus ,,, wil not get any work done there,,, recomend go somewhere else ,, I got Back brakes done for 350.00 Bucks,,,

Just got our new Corolla LE from this dealership, this - putnikm

Just got our new Corolla LE from this dealership, this being our fourth new Corolla and we couldn't be any happier! Thank you for the assistance and being so detailed, Manny, Ivan and Will. Manny went above and beyond in explaining and informing us everything about our new car before and when we're there to pick it up. Customer assistance at its best!

Service manager is a hack. - lxbeetee

Service manager is a hack. Front end service people are worse. Refused to escalate or resolve issue. Notice they sit almost 20 spots below my new normal dealership so my experiences are not unique.

Today June 12. - unhappy customer

Today June 12. 2023 I visited this dealer and was extremely disappointed with the sales staff. I was going to buy a Corolla hatchback. I had a nice very low mileage MX5. He did not even look at my trade-in at all very disappointing as I wish to point out things about my car to him. Well, the sales staff did quote me a price for it before I went to the dealer which was LOW. His comment to me was that the gentleman that did the elevation has 17 years as a Mazda specialist and does not need to see it to evaluate it. As well the car for sale at the dealer showed that it was overpriced according to Autotrader. So I took a test drive in the hatchback, The gas gauge was showing empty so just drove around the block with was okay as I liked the car. On returning to the dealer and having a conversation with the sale staff I ask if we could negotiate a price for the car and his answer to me was NO. It was like I was doing him a favor by allowing him to sell me a car. VERY poor experience you are better off finding another Toyota Dealer. BTW I love Toyota products, especially the ones built in Japan like my 4 Runner as was the Toyota Corolla hatchback. Again I was going to buy that car NOW I will buy one from someone else.

AMAZING Team and AMAZING vehicles! - Jess1999

I recently purchased my very first brand new car from Vandermeer Toyota and I cannot say enough great things about the whole dealership. I bought a new 2020 Corolla XSE and absolutely love the vehicle! Everyone in the dealership was very knowledgeable and helped me make the right purchase based on my needs. Super professional and punctual people. I will definitely be recommending this dealership to all my family and friends.

I once again have purchased a new Toyota Rav4 Hybrid - dmurphy3662

I once again have purchased a new Toyota Rav4 Hybrid vehicle from Carol Becker and I could not be happier with her guidance and suggestion throughout the process. Both her and Marijo have been professional and very helpful. Carol walked me through the main points of operating this vehicle, and although it was very overwhelming, she made me feel confident and reassured me she was available to me with any concerns or questions. She has helped me through several car purchases over the years and has been nothing short of GREAT.The service department at Walkerton Toyota has also been top shelf and I look forward to my sevice appointments. ITS WORTH THE DRIVE TO WALKERTON TOYOTA and setting up an appointment with Carol if you are in the Market for a new or good used vehicle Cheers Donna

My experience at this dealership has been a very positive - Teresa

My experience at this dealership has been a very positive one. Everyone I encountered or being introduced to (in sales and service) is very pleasant, friendly, and professional. My sales Amanda even went above and beyond to put a big red ribbon on my car when I picked it up on my birthday. This was a really nice surprise. I was very impressed by this thoughtful act.