82 Ontario Toyota Dealers

Took my 2014 toyota Corolla in for an Estimate on - Sam D

Took my 2014 toyota Corolla in for an Estimate on Passenger door lock Front and passenger door back not working. Got an estimate for $720.+ $159 diagnostic +taxes. Agreed to pay for latch at around $600 (For refurbished unit, instead) but The dealer still wanted to charge me for the Diagnostic. It is very easy to identify that an actuator for a lock is not working. Diagnostic Should not be part of the bill of sale. PLUS, initially wasn't told about diagnostic cost. Never signed off on paying for an one(Isn’t the law that they need your permission before you are charged something at a garage?) but yet I was charged for one. How ridiculous! Thought no problem, I will pay for the diagnostic but now I cannot afford to get my locks fixed so I asked to be given a detailed quote on exactly what needed to be replaced and how much time it would take, so I could take it to a better garage. That detail was not included in the bill of sale that I paid for. I would strongly NOT recommend the North London dealership. I am very surprised that they are still in business. Customer service is TERRIBLE!! I wish I would have taken it to Competition Toyota, which I have dealt with many times. Next time, I would drive 30 minutes there then go to North London Toyota, which is only around the corner from my house. Please, please, please save your Hard earned money. Go to a reputable garage, instead.

A very well managed dealership with outstanding customer - Kyle

A very well managed dealership with outstanding customer service. Sam Tegzes and Mike Zonni were nothing short of professional, personable and knowledgeable in their product. Sam and Mike created a comfortable environment for my wife and I, and he eliminated all the pressures that come with purchasing a vehicle at a dealership. Thank you for helping us acquire the Toyota vehicle we were looking for without any unanswered questions or feelings of uncertainty.

My husband and i leased a corolla cross and Vicky was - Kristi

My husband and i leased a corolla cross and Vicky was absolutely fantastic he was so patient and kind. He went over and above what he needed to do to take care of our needs hes a real gem.

I had an excellent experience at Toyota Yorkdale! - PM

I had an excellent experience at Toyota Yorkdale! For a smooth and fast transaction, make sure to find Wei Wei. Highly recommend!

Yesterday Loren Henson provided invaluable assistance - CAS

Yesterday Loren Henson provided invaluable assistance with the operation of my 2023 Corolla Cross. He was knowledgeable, patient and extremely professional. I would recommend him without hesitation to anyone interested in any Toyota product. Note that my vehicle was bought from another dealership but I will certainly be returning to Kanata Toyota for any future service and consultation. Chuck

Just purchased a used Audi A5 Cab from Oakville Toyota. - stevepineau

Just purchased a used Audi A5 Cab from Oakville Toyota. They were very competetively priced and gave me good money for my trade in. While I had three issues post delivery Manny and Hussein come through on each issue to my satisfaction proving that they truly care about customer service. I would definitely recommend them for your next used or new car purchase.

I just bought a new vehicle from Dixie Toyota. - Raj

I just bought a new vehicle from Dixie Toyota. I highly recommend this dealership Jody , Imran, Allen, manager the whole team was very helpful & wonderful and made my trade in & purchase very easy. I am 100% my next purchase will be from Dixie Toyota.

I am extremely disappointed with this dealership. - Sahil

I am extremely disappointed with this dealership. My deal (number 55074) was canceled by their GM- Langley Van der Kley without my consent or a reasonable explanation. I had reserved 2024 RAV4 SE about two months ago, with clear confirmation from Sales Manager Jay and Sales Rep Feras, they had assured me the vehicle was reserved in my name. Both of them kept me updated on the status of the vehicle. On August 3, 2024, I was told the car had arrived and was ready for pickup. I went in, got a credit check done, finalized the financing and SIGNED the vehicle purchase agreement with their sales rep. Despite my clear agreement and completed paperwork, my car’s delivery was refused just one day before the agreed pickup date. The reasons given by the sales rep and the general manager were contradictory and made no sense. When I requested an explanation in writing from the GM, he was dismissive and claimed he didn’t owe me any explanation. Furthermore, when I mentioned escalating my concerns to OMVIC, the Better Business Bureau, and Toyota Canada, he told me not to “threaten” him. His also insinuated that I was an "exporter" which was unexpected and completely disrespectful. I have never had such an unpleasant experience with any business. If the owner of this dealership comes across this comment, please look into this matter. I urge you to either have them release my car and honor the agreement or arrange for another one, as this situation reflects a mistake on the dealership’s part.

We took our brand new 2024 Tacoma into detailing to get - heleningram

We took our brand new 2024 Tacoma into detailing to get paint sealer applied. They crashed the truck into the doorway scraping paint on the left rear door and box and big dent with wrinkles into the left rear C pillar of cab!!. Then they tried to hide the damage by buffing out all the paint and scratches then call us! Said there was $2500 damage they would pay and give us a loaner. The body shop bill was $3,600 (their cost using body filler for a cab post). After months of waiting they refused to replace the truck but said they would cut out the C pillar and replace it and two panels so no body filler used!!. I'm sure that's more than quoted price. The owner Mr. Willie Heffner said accidents happen, while this is the third vehicle of mine that they have damage. My first truck was new and they damage it just before I was to pick it up. They took the door off while backing up. The second time I took it in for service and they damage it. Don't go to Heffner to purchase or get your vehicle service. They will damage it and your the won losing and being inconvenienced. Vehicles are cheap and dealership like Heffner Toyota doesn't care about you after they get your money. They dealership has gone downhill. Think long and hard before going here for service or purchasing a vehicle. I am paying for a damage vehicle and a brand new vehicle.

Just purchased my first vehicle,I dealt with Shawn He was - a.oszedlak

Just purchased my first vehicle,I dealt with Shawn He was very patient helpful totally recommend Shawn, Showed me around the dealership everybody was very friendly and helpful. We totally recommend Toyota for your next purchase!!!!!!!!

I needed winter tires for my new 2024 Toyota Hatchback, a - Magdalena

I needed winter tires for my new 2024 Toyota Hatchback, a semi-annual check up and advice on the two scratches and dents. I had many questions and wasn't sure what to buy and where . Zacharie Lagardere, the service manager, resolved all my issues to my utmost satisfaction. Extremely professional, knowledgeable, friendly and accommodating, he resolved everything most successfully. He explained in detail what are my best options (saving me a lot of money), ensured the best tires were installed (with covers!), explained what was done on my car (under the warranty) and even provided me with the best scratch and dent specialist reference. I am very grateful to him for taking such care of what I needed and will definitely highly recommend his services. Thank you again!

Service department is really bad. - KindapissedTbayguy

Service department is really bad. Did more damage than good, and charged a premium to do it. Hopefully did not ruin my engine. AVOID at all costs.

Be warned! - blackt

Be warned! Extreme lack of integrity by Stouffville Toyota, especially Ali Ahmad. Untrustworthy in this business. Despite another salesperson had spent hours with me and I was ready to make the purchase, Ali gives the vehicle to his relative. Doesn't have the decency to call. Luckily I only waste my time. If I had purchased the vehicle, this could have been much worse.

Had my 2009 Highlander Maintained service included Front - Coach tom

Had my 2009 Highlander Maintained service included Front Brakes, Exhaust Doughnut replaced and Fluids changed in September 24. After a month I noticed that the hydraulic fluid was leaking when I checked under the hood I noticed that the brake fluid and the Hydraulic fluids appeared to be high. I then made an appointment with Toyota. When I talked with the Service rep. I was told that the pan and plug were leaking and as it was two months since the service It was on my dime. He assured me that the Mechanic had a 21 year record And my bill would be $360. I informed him that it was their responsibility as they recently did the hydraulic change. He would hear non of it So I took my SUV to a local Garage . They informed me that the leak was due to a plug gasket. The Repair cost me $140. The lesson learned Is don't trust these people. Find a reputable garage and build an honest relationship. .

extremely hard to make a service appointment, their call - Farha

extremely hard to make a service appointment, their call system is extremely lousy and bad. You can't reach the right person or department. I have been calling them for the last 3 days after getting my information. and for every time, they kept sending me back to the main phone line. They're very unprofessional, bad customer service, no one knows what they are doing from paper work to receiving calls all people are untrained and unprofessional. even management does not know what they are doing. They need to work on their customer service to get this business going. I wouldn't recommend anyone to this dealership. such a disappointment and waste of time.

Crazy salesman and tactics not acceptable I wish the - bruni31

Crazy salesman and tactics not acceptable I wish the owner can see how people are treated this is not the toyota way i would be embarrassed have employee like this.

Parts department is useless. - Xrunnerparry

Parts department is useless. Had to order a thermostat for my truck (06 Tacoma), which I find odd to not keep in stock with such a common motor. Gave the parts guy my vin number and looked at the screen when he looked it up, pointed out the proper thermostat and he ordered it. Had to leave work early 3 days later to pick it up, wrong part was ordered. Had the correct part ordered and was told 3-5 business days to come in from Quebec??? Called in the morning of the sixth business day and was told the part would be in in the afternoon. Left work early to get the part and of course it wasn’t there. Cancelled my order and went with an aftermarket thermostat from my parts supplier, he got it in 2 hours and was a third of the price. Got a call on the seventh morning before the dealership opened to say the part came in…. I once again cancelled my order as I will not give them any business ever again.

They will promise you anything to make the sale. - Diller

They will promise you anything to make the sale. Ehat they promise means nothing never again

They donot know how to deal…they donot want to book model - nitishbagga.nb

They donot know how to deal…they donot want to book model according to customer choice..they want to book according to their choice…very bad service

Our sales specialist is Darcy,. - Coxdarlene64

Our sales specialist is Darcy,.He is absolutely amazing. Coming up in April it will be our third vehicle we have had the honor to deal with him . Darcey is very professional, very honest and is a kind sole. I have recommended him to serval people I know. I really feel that this dealership is one of the best.Darcey will have my business till I can’t drive anymore. Definitely a five star dealership. He is such a pleasure to talk and deal with.

very bad service,,, only looks to make a profit,, does - rdurette777

very bad service,,, only looks to make a profit,, does not care about their customer,,, only profit,, exslample,,, they wanted $880.00 dollars to do back brakes on a 2018 toyoto,,, xxxxing ridiculaus ,,, wil not get any work done there,,, recomend go somewhere else ,, I got Back brakes done for 350.00 Bucks,,,

Just got our new Corolla LE from this dealership, this - putnikm

Just got our new Corolla LE from this dealership, this being our fourth new Corolla and we couldn't be any happier! Thank you for the assistance and being so detailed, Manny, Ivan and Will. Manny went above and beyond in explaining and informing us everything about our new car before and when we're there to pick it up. Customer assistance at its best!

Service manager is a hack. - lxbeetee

Service manager is a hack. Front end service people are worse. Refused to escalate or resolve issue. Notice they sit almost 20 spots below my new normal dealership so my experiences are not unique.

Today June 12. - unhappy customer

Today June 12. 2023 I visited this dealer and was extremely disappointed with the sales staff. I was going to buy a Corolla hatchback. I had a nice very low mileage MX5. He did not even look at my trade-in at all very disappointing as I wish to point out things about my car to him. Well, the sales staff did quote me a price for it before I went to the dealer which was LOW. His comment to me was that the gentleman that did the elevation has 17 years as a Mazda specialist and does not need to see it to evaluate it. As well the car for sale at the dealer showed that it was overpriced according to Autotrader. So I took a test drive in the hatchback, The gas gauge was showing empty so just drove around the block with was okay as I liked the car. On returning to the dealer and having a conversation with the sale staff I ask if we could negotiate a price for the car and his answer to me was NO. It was like I was doing him a favor by allowing him to sell me a car. VERY poor experience you are better off finding another Toyota Dealer. BTW I love Toyota products, especially the ones built in Japan like my 4 Runner as was the Toyota Corolla hatchback. Again I was going to buy that car NOW I will buy one from someone else.

James Salvian. - JR

James Salvian.... excellent sales person, informative , patient, and available for all questions, thank you for everything James!

Dale from dealership called me and was very professional. - jsmith

Dale from dealership called me and was very professional. He is working very hard to make Northside Toyota a great dealership. He deserves credit for his integrity and hard work. I appreciate that the owners of Northside Toyota realize that happy customers are repeat customers. I can tell they genuinely want to improve their operation and kudos to them!

Bought a 100. - Tom

Bought a 100.000$ truck from them brakes started scratching 4000km later!!! do to them not lubricating any of the Components !!! When I asked them to take care of it I was met with an Arrogant Service manager !! Stating basically not there problem they don’t need to lubricate anything !!! I asked him so you mean to tell me I spent a 100k on a truck and brakes start squealing 4000k later !!! And you’re not going to fix them ! Again the arrogant service manager ! Again told me yep not my problem!!! Very disappointed in this hole process I highly recommend not buying anything from them !! Nor will I ever be buying anything from them again and will make sure to let everyone! I no my experience !!!!!!

AMAZING Team and AMAZING vehicles! - Jess1999

I recently purchased my very first brand new car from Vandermeer Toyota and I cannot say enough great things about the whole dealership. I bought a new 2020 Corolla XSE and absolutely love the vehicle! Everyone in the dealership was very knowledgeable and helped me make the right purchase based on my needs. Super professional and punctual people. I will definitely be recommending this dealership to all my family and friends.

I once again have purchased a new Toyota Rav4 Hybrid - dmurphy3662

I once again have purchased a new Toyota Rav4 Hybrid vehicle from Carol Becker and I could not be happier with her guidance and suggestion throughout the process. Both her and Marijo have been professional and very helpful. Carol walked me through the main points of operating this vehicle, and although it was very overwhelming, she made me feel confident and reassured me she was available to me with any concerns or questions. She has helped me through several car purchases over the years and has been nothing short of GREAT.The service department at Walkerton Toyota has also been top shelf and I look forward to my sevice appointments. ITS WORTH THE DRIVE TO WALKERTON TOYOTA and setting up an appointment with Carol if you are in the Market for a new or good used vehicle Cheers Donna

The used vehicle appraiser was rude and condescending. - Loadz

The used vehicle appraiser was rude and condescending. I walked out and will never return. I have no idea why there are so many issues with this dealership. The good news is that London is only an hour away and Shawn Longworth at Toyotatown is awesome to deal with.