82 Ontario Toyota Dealers

Placed a $1K deposit for 2025 RAV4 Hybrid SE in grey - Linus4444

Placed a $1K deposit for 2025 RAV4 Hybrid SE in grey metallic on Dec 28, 2024. I never received the car and had to reorder again. During the waiting period, I never received one message from Giessen Li at Don Valley North Toyota on the status of my order. I emailed him early September but no reply back. I decided to visit him at the dealership near mid September. He informed me no news and probably have to wait for 2026 model. I decided to research about the 2026 model and told him Canada will o be selling the Hybrid SE model. He said no, Canada will. I told him that is good news. A month later, he contacted me there was an exact car available but it comes with rust proof protection. If you want it, you will need to add $1,800 plus tax. I told him that is overpriced and not an option that I wanted. He said no problem. So on October 21, 2025, I reordered again for 2026 RAV4 Hybrid XLE Premium in Storm Cloud. Of course, Giessen never contacts me about the price release or the order status. I have to do the legwork for him. As a sales agent, you should build a good customer relationship with your clients but not him. He has an attitude problem and not very friendly. No customer relationship skills. I emailed him last week on my order but of course, no response. In order to get any news, you would have to visit him from your busy schedule. His answer would be no news. Oh by the way, someone cancel and there is a car available with these options, you just have to pay and extra $3,500…. In order to receive a car, it seems you must purchase these options to get in a timely manner. If not, you will never get the car plus lose $1,000 in deposit. This is my first time purchasing a Toyota and it will probably be my last time. Worst experience ever. I have purchased an Acura, Honda, BMW, and Mazda before and no issues at all. I knew about the wait time but not the upselling part. This is wrong by Don Valley North.

The team at Guelph Toyota were very helpful full and - Tundra Runner

The team at Guelph Toyota were very helpful full and clearly communicated the service recommendations for my Toyota to keep it running like new!

J'ai été bien conseillé lors de l'achat de ma Corola - guardyzoseph

J'ai été bien conseillé lors de l'achat de ma Corola hybride 2024. Toute ma famille est aussi heureuse

Excellent dealership! - Lee

Excellent dealership! Great atmosphere, very friendly people. Highly recommend this dealership. Would go back for service

I’m sharing my experience with Toyota Oakville due to - nfa0316

I’m sharing my experience with Toyota Oakville due to ongoing communication and accountability issues during a lease exchange. I previously leased a Toyota from another dealership and had a smooth, professional experience. Unfortunately, my experience with Toyota Oakville was very different, with repeated delays and inconsistent information from the beginning. During the process, a sales manager made verbal commitments in person, but those were later not honored because they were not documented in writing as promised. Even after those commitments were later acknowledged again by phone, they still were not honored. I followed up multiple times in writing but did not receive clear answers. I also raised a safety-related question and requested a clear written response before moving forward. Despite asking the same question several times in writing, I did not receive an answer. After the issue was escalated, the discussion shifted to my online review, while my request for a written response to a safety-related question remained unanswered I’m sharing this so others are aware and can ensure that all commitments, explanations, and safety-related questions are clearly addressed and documented in writing when dealing with Toyota Oakville.

We went to test drive a 2014 Toyota Venza. - Gary

We went to test drive a 2014 Toyota Venza. List price was $16 888. When we arrived, the vehicle required a boost to start. The interior was filthy, and covered with dog hair; it clearly hadn't been cleaned in a year or more. Upon start, the traction control, ABS and parking brake lights were on. Once we started driving, a warning chime sounded for the entire drive, except when we were stopped. In my opinion, this vehicle is worth no more than $8000-ish in it's current condition.

Bad service department experience. - Cookieman

Bad service department experience. Was told how they did their billing based on actual time versus predetermined book pricing by job. Spent a long time on the phone before booking my service appointment. Was made to feel satisfied that I wouldn’t get billed for the predetermined book time if the job was completed sooner. That did not happen. As soon as I brought the car in the service guy was billing me for the booked time before the car was even looked at. I told him to go get my car because I was leaving. I was fuming that I was mislead and wasted a whole morning away from work to deal with this nonsense. One of the service ladies saw that I was about to leave and came over to see what the problem was. I told her I was furious with the way this all went down. I was mislead. I wasted a few hours away from work to get nothing done. She said she would talk to the Denice manager. That’s the last I talked to anyone from this place.

Extremely overpriced for repairs compared to other Toyota - christalms

Extremely overpriced for repairs compared to other Toyota dealerships I went for a tire swap, alignment and wiper inserts replace $350 Definitely overpriced I will not be returning even if my car was purchased there Services have been fine but you guys are WAY OVERPRICED

If I could give them a zero I would. - Den car

If I could give them a zero I would...pushy, lying salesman, makes you sign a peice of paper to take to his boss to make a commitment on a vehicle, plus doesn't reveal the whole truth about accidents on the vehicle, and when they thought they would lose a sale (they did) they thought by giving me 3 free years of warrenty would be ok. Even when looking around at other dealerships about Toyotas service records on vehicles...they had installed a block heater twice on the same car...get real Toyota and get better sales people who know what they are doing I will never do business there ever...

A month ago I brought my car, that is still under - gawettla

A month ago I brought my car, that is still under warranty, in for service because of a "Rear cross detect not available" message on the screen. The message was on the screen when I brought it in. They could not figure out what was wrong and decided to charge me a service fee. There is clearly something wrong with the car. Now today, my battery is not able to start the car, I phoned and asked if it was under warranty, and the service person said it was. I charged the battery, and brought my car in again. On the way the "Rear cross detect not available" appeared on the screen. Upon getting there, the service person said they could look at the "Rear cross detect not available" issue, but would charge me again, if they could not figure out what was wrong and fix it. And for the battery, they would again charge me if nothing was wrong. It could be the battery is bad, or it could be the charging circuitry. I opted to not have them do anything, and I will take my car to a different dealer.

Adding my horrible experience to this list. - ghassan

Adding my horrible experience to this list. It would appear that this dealership has clearly manipulated the google reviews. A most dishonest dealership ever contender. Hopefully others find their way to this review site beforehand

Charged $550 for oil change and exchange store winter - clint1942

Charged $550 for oil change and exchange store winter tires. Charged $84 labour to replace cabin filter plus $40 cost of filter and $34 dollars labour to replace engine air filter. Did not share estimate until work done. Upon compliant they 0ffered reduced bill $34. Finally offered a free oil change in future. Feel service is dishonest and misleading in pricing. Only on compliant backs down. Will not return.

I’ve leased three RAV4 Hybrids from Mississauga Toyota - farid

I’ve leased three RAV4 Hybrids from Mississauga Toyota over the past 9 years and was preparing to buy a fourth — until my recent service experience. This spring, I noticed a significant drop in fuel efficiency on my 2022 RAV4 Hybrid. When I called the service department, I was told by Albert that my mileage was “normal” and similar to his own. I followed up with a detailed email to the service manager requesting diagnostics — but received no response at all. I then took the vehicle to another Toyota dealership, where they performed a throttle body and EFI system cleaning. The issue was immediately resolved, and fuel economy returned to normal — confirming there was a clear and demonstrable cause. While I’m still happy with my RAV4 and plan to stick with Toyota, I’ve lost confidence in Mississauga Toyota’s service support and will be purchasing my next vehicle from a different dealership.

Be warned! - blackt

Be warned! Extreme lack of integrity by Stouffville Toyota, especially Ali Ahmad. Untrustworthy in this business. Despite another salesperson had spent hours with me and I was ready to make the purchase, Ali gives the vehicle to his relative. Doesn't have the decency to call. Luckily I only waste my time. If I had purchased the vehicle, this could have been much worse.

Just bought automatic transmission lines here and they - rj

Just bought automatic transmission lines here and they charged me almost $300 more than the same parts from a Toyota dealer in Ottawa. Stop here if you want to get over charged for parts.

Tried to push us to buy a used vehicle same day, lied so - gubbels.alexandra

Tried to push us to buy a used vehicle same day, lied so many times in obvious ways, seemed like all of the used vehicles had prior accidents or were from rental agencies. Tried to push a vehicle with horrible rust issues. Would never go back here again.

I had an excellent experience at Toyota Yorkdale! - PM

I had an excellent experience at Toyota Yorkdale! For a smooth and fast transaction, make sure to find Wei Wei. Highly recommend!

I bought a used Titan with a knocking engine that I only - trottima

I bought a used Titan with a knocking engine that I only heard after leaving the dealer with beside a wall at a drive threw, Need major engine repairs, called back the dealer and they refuse to help.. Management sucks there.

I had a problem with removing my tire Toyota Wheel Locks. - Orio11

I had a problem with removing my tire Toyota Wheel Locks. At first the service advisor told me there would be charge for removing them. When I spoke to Anour Sarout, the Service Manager, he understood my situation and helped with the wheel locks removal without any charge. I have been a long time customer of Maple Toyota and Anour's attention to customer service was amazing. Thank you again Anour.

They donot know how to deal…they donot want to book model - nitishbagga.nb

They donot know how to deal…they donot want to book model according to customer choice..they want to book according to their choice…very bad service

we purchase a 2025 Toyota RAv 4 XLE premium at RedHill - Mar may

we purchase a 2025 Toyota RAv 4 XLE premium at RedHill Toyota,Aug 7,we deal with Eunice,from the very start of the process till the delivery date she make sure all was done smooth and nice for us,thanks Eunice,Mariusz M.

I've purchased 3 vehicles now and been very satisfied. - Rick

I've purchased 3 vehicles now and been very satisfied. Jeff Gates has treated my wife and I very fairly and goes out of his way for the customer. Service department has been pretty good also.

very bad service,,, only looks to make a profit,, does - rdurette777

very bad service,,, only looks to make a profit,, does not care about their customer,,, only profit,, exslample,,, they wanted $880.00 dollars to do back brakes on a 2018 toyoto,,, xxxxing ridiculaus ,,, wil not get any work done there,,, recomend go somewhere else ,, I got Back brakes done for 350.00 Bucks,,,

Hey Brandon, thank you very much for your help hope we - lmbala

Hey Brandon, thank you very much for your help hope we will meeting again. Thank you. You kept your promise. Trust

Service manager is a hack. - lxbeetee

Service manager is a hack. Front end service people are worse. Refused to escalate or resolve issue. Notice they sit almost 20 spots below my new normal dealership so my experiences are not unique.

Today June 12. - unhappy customer

Today June 12. 2023 I visited this dealer and was extremely disappointed with the sales staff. I was going to buy a Corolla hatchback. I had a nice very low mileage MX5. He did not even look at my trade-in at all very disappointing as I wish to point out things about my car to him. Well, the sales staff did quote me a price for it before I went to the dealer which was LOW. His comment to me was that the gentleman that did the elevation has 17 years as a Mazda specialist and does not need to see it to evaluate it. As well the car for sale at the dealer showed that it was overpriced according to Autotrader. So I took a test drive in the hatchback, The gas gauge was showing empty so just drove around the block with was okay as I liked the car. On returning to the dealer and having a conversation with the sale staff I ask if we could negotiate a price for the car and his answer to me was NO. It was like I was doing him a favor by allowing him to sell me a car. VERY poor experience you are better off finding another Toyota Dealer. BTW I love Toyota products, especially the ones built in Japan like my 4 Runner as was the Toyota Corolla hatchback. Again I was going to buy that car NOW I will buy one from someone else.

Great team at Forbes Waterloo Toyota! - kyle

Great team at Forbes Waterloo Toyota! Alfonso and Heythem are high integrity people and they care about their customers. Small town care in a big city is hard to come by - Forbes Toyota delivers!

AMAZING Team and AMAZING vehicles! - Jess1999

I recently purchased my very first brand new car from Vandermeer Toyota and I cannot say enough great things about the whole dealership. I bought a new 2020 Corolla XSE and absolutely love the vehicle! Everyone in the dealership was very knowledgeable and helped me make the right purchase based on my needs. Super professional and punctual people. I will definitely be recommending this dealership to all my family and friends.

I once again have purchased a new Toyota Rav4 Hybrid - dmurphy3662

I once again have purchased a new Toyota Rav4 Hybrid vehicle from Carol Becker and I could not be happier with her guidance and suggestion throughout the process. Both her and Marijo have been professional and very helpful. Carol walked me through the main points of operating this vehicle, and although it was very overwhelming, she made me feel confident and reassured me she was available to me with any concerns or questions. She has helped me through several car purchases over the years and has been nothing short of GREAT.The service department at Walkerton Toyota has also been top shelf and I look forward to my sevice appointments. ITS WORTH THE DRIVE TO WALKERTON TOYOTA and setting up an appointment with Carol if you are in the Market for a new or good used vehicle Cheers Donna

My experience at this dealership has been a very positive - Teresa

My experience at this dealership has been a very positive one. Everyone I encountered or being introduced to (in sales and service) is very pleasant, friendly, and professional. My sales Amanda even went above and beyond to put a big red ribbon on my car when I picked it up on my birthday. This was a really nice surprise. I was very impressed by this thoughtful act.