63 Ontario Kia Dealers

Great experience overall, with a seamless business - farhatnoori1

Great experience overall, with a seamless business interaction led by a professional, knowledgeable, and highly trustworthy team. Their integrity and commitment to excellence truly stood out.

Everyone was super friendly and accommodating! - Keiferweldrick

Everyone was super friendly and accommodating! Alec did a great job on showing me all the features of the car, made the transaction very stress free and got me into a car I’ve been wanting! Thankyou Alec and everyone at Durham Kia!

This was our second time purchasing a vehicle at this - debairstow

This was our second time purchasing a vehicle at this dealership. The staff are very friendly and helpful; it made our shopping experience very pleasant. I would highly recommend this dealership to anyone. We are a Kia family now.

I'm enjoying the 2022 Elantra that we purchased from Kia - edgreengrass

I'm enjoying the 2022 Elantra that we purchased from Kia Kingston. There was a delay getting the car but that was not the Dealership fault. Taylor was very friendly and knowledgeable..Thank you to Mohamed for getting the finance side through. Thank you and yes I would recommend Kia Kingston .

I have owned 2 Rios and one Forte. - bandpstainton

I have owned 2 Rios and one Forte. I keep ars for cabout 10 years although the Forte is now 14 yrs. For each and every car the Service Department has been excellent! Need I say more?

I have no complaints, good customer service. - ephras

I have no complaints, good customer service. The workers are friendly and welcoming. Will always come back.

Very professional, good problem solving. - duncan.marr

Very professional, good problem solving. Liked how they had video evidence to back up their diagnosis

We’ve been dealing with Georgetown Kia for over 10 years - Denise

We’ve been dealing with Georgetown Kia for over 10 years and have had the pleasure of dealing with Mohsin. He is honest, pleasant and goes above and beyond to make our transition seemless. This is our 4th vehicle we’ve gotten through mohsin, whom we consider family , . And we will be loyal customers to him and Georgetown Kia with their great service for as long as we are buying vehicles. We will certainly promote them both to family and friends. So happy with our Georgetown family. Denise MacEachern

Terrible experience at this Kia dealership. - Kimberlylenahanf

Terrible experience at this Kia dealership. As a returning customer, I expected much better service, but instead I encountered one problem after another from the start. I chose to give this dealership a second chance, and I regret that decision. My overall experience was very frustrating. I would strongly recommend considering another Kia dealership location for your vehicle purchase. Management at this dealership is awful.

Very good sales people. - Dems2518

Very good sales people.. aspecialy Jeny....was helping a lot. Friendly environment...good financial and sale manager

I purchased my 2024 Kia Carnival here and get all my - klaus.schmidsrauter

I purchased my 2024 Kia Carnival here and get all my service done here. All the staff are very pleasant and professional. Service is excellent. I highly recommend this dealership.

We were shopping multiple places and this place has the - Weston

We were shopping multiple places and this place has the colour and model we wanted. Kia Sportage is awesome. Thanks. I will see you guys later.

Great service provided by Armaan. - snavjot731992

Great service provided by Armaan. Thank you for great deal. It was a wonderful experience.

I was at kia of newmarket today and I got the best - peyman bakhtiarpour

I was at kia of newmarket today and I got the best service of my life. Zaeem took care of me from beginning to end and boy, what a gentleman and what a service. Kia, you got a customer for life. Thank you

I find Cambridgekia almost defensive and trying to meet a - monteirotammy38

I find Cambridgekia almost defensive and trying to meet a quotai nstead of considering their customers. I have had two incidents with them and i am finally moving on from the Cambridgelocation after 20 years , i amtaking my service to the Brantfordlocarion. Recently for my second issue, I have been having issues with my headlight I had it diagnosed and paid some. The technician sent a video to me showing my car and a potential hole or Crack that could explain the moisture or build up. I then went to a second garage who told me there is no hole or Crack, he says it's the sealantordefective. So I'm not sure what I paid for with kia? I decided to check in with Brantford Kia and learned the headlight I was having issues with is the same light cambridge Kia repaired a. I then called Brantford kia and the woman i spoke with was very considerate and thought of me as the customer as well. They looked over mywarranty and hav3 decided to go ahead and submit a claim. There is no promises my headlight will get fit covered but the fact that they were nice and honest and willing to take the time to investigate the situation.

2 cars there - 1st for 10 months, car was new with 3500km - bernard

2 cars there - 1st for 10 months, car was new with 3500km after 3 weeks, towed there and ended up major issues. Told under warranty then other problem appeared and now they say we have to pay $19,522k - 2nd car towed there Dec 22nd when asked in June status, they said not here - no keys no file, but yet we have proof that roadside assistance brought there - I had to tell service advisor to go into his parking found the car. So for 6 months, this car was in there lot, no one care! and still not fix. In my 15+years managing large fleet, this is by far my worst experience.

i would like to compliment plaza kia on your excellent - paulinealbaum0

i would like to compliment plaza kia on your excellent service. i brought my car in for service and immediate action was taken to look after the necessary problem. My compliments to your service man Cliff. thank you

We bought car 11 months ago from Mississauga Kia. - Urja2407

We bought car 11 months ago from Mississauga Kia. Sales are so impressive and makes all false promises. They told us for 3 complimentary services. When I came fo service they keep playing ping pong between departments and no solution after 2 hours waiting and waiting and they told me my bill of sale has no detail etc. told me to wait for finance team to come and review signed docs. After waiting one hour I was told either I pay for oil change and get it done. As their team members are still not in office and they have no solution to this. This is the worst dealership ever in my life. I have protection package included and now they are saying may be if something handwritten on paper, they don’t have copy. So I will have to go home and check my paperwork and show them prof. Being big company- don’t they have on profile what is included and what not. NEVER buy or go for service here.

After very proudly owning four different Kias over the - Ali

After very proudly owning four different Kias over the years—two of them purchased brand new—I never imagined I'd be writing a review like this. Unfortunately, my experience at Barrie Kia and the level of service I received has ensured that I will never purchase another Kia nor will I ever recommend them to others. My 2015 Kia Optima Hybrid was at Barrie Kia for just under 3 weeks. The repair was eventually completed yesterday, but the communication throughout the process was unacceptable. I repeatedly had to chase for updates, was given multiple promised completion dates that were missed, and was even contacted once about another customer's vehicle due to apparent confusion. I escalated my concerns to both dealership management and Kia Canada before I finally started receiving callbacks. Despite being told the required part had arrived and that the repair would be completed on multiple occasions, I later discovered the vehicle had not even been worked on. The repair itself appears to be fine, but the sheer level of incompetence in communication and service coordination made this one of the most frustrating customer service experiences I've ever had. To top everything off, when I picked up my vehicle, there was no acknowledgment or apology for what had occurred, despite the multiple escalations and the impact this situation had on my family. That lack of accountability was every bit as disappointing as the service itself.

Cory Emily Sajae and the whole service team are amazing. - Maureen Moynahan

Cory Emily Sajae and the whole service team are amazing. Super helpful, listened to my concerns, helped find best solutions, and were ready to help immediately. Highly recommend. Thank you for all you do!!!

I give this dealership a five star rating. - camerons.nana

I give this dealership a five star rating. I went in to have a mirror replaced, but while we were waiting for the mirror to be done, we looked at another vehicle. We asked about it, took it for a test drive, and we were sold. There was no pressure at all from any of the sales staff. They were very friendly and helpful and answered all of our questions. We especially want to thank Clayton and Mark for all of their help. We are very happy with the car that we purchased and would definitely recommend this dealership. Thank you again, Clayton and Mark. You guys are awesome. Cathy and Glen.

Bought a 2026 Seltos from this dealership in December. - Lucy.maynard1

Bought a 2026 Seltos from this dealership in December. I had signed for a car that was on the lot and ready to go. 3 days later, my sales guy called to tell me the car had been sold out from under me to someone else who had “already purchased it”. They offered to give me another car in a different colour which was not what I wanted or had paid for. Had to wait 3 weeks for another car to be brought from another dealership - during that time I had already sold my old car and had to pay for a rental car to get to work. My financing with Kia was not submitted properly and took me 2 months to get it sorted out. Kia Finance was great customer service and was sorted out, but not before my credit score was negatively impacted due to “missed payments” when my account info was not submitted correctly. Overall disappointing customer service experience. Would not take my car for service there or buy from this location again. Every appointment I had, no one was on time - waiting 2 hours to speak with finance manager while others are coming in and out of his office.

I would not recommend this dealership to anyone. - Deppesh

I would not recommend this dealership to anyone. I purchased a used car and noticed during the test drive that the vehicle displayed an oil change reminder. When I picked up the car, the reminder had been cleared, which led me to believe the oil had been changed. However, later that same day, I received a warning that the engine oil level was very low. When I contacted the dealership, they admitted they hadn’t changed the oil but had simply reset the notification—without informing me. This lack of transparency and basic responsibility is extremely disappointing. Never trusting this dealership again.

Very professional and polite. - Sari

Very professional and polite. They always let me know what I need and don't lie about me not needing it right that minute. My car is always taken in almost as soon as I arrive. The Dealership is always clean, with a nice place to sit. They have coffee and a vending machine. This is the only Dealership I have ever trusted with my car. And not all Kia Dealerships are created equal! Cars cost alot of money and Dealerships SHOULD look after their customers. Fortunately I'm with a Dealership that cares very much about their Customers. And I thank them every time my car goes in for Service. I truly have nothing bad to say about anyone there and believe me, I am the first one to complain if there is something to complain about.

Never take your car to this dealership for maintenance. - Majd

Never take your car to this dealership for maintenance. They will overcharge you and do little to nothing to fix the actual issues. Their inspections are not professional—they seem more focused on pushing you to buy a new car than properly servicing your current one. The service team, including the manager, are impolite and unprofessional. They literally told me not to come back and said I was “freaking people out” just because I asked for the inspection report and didn’t want to pay without receiving it. The technician claimed the wiper motor was damaged and needed replacement, quoting me hundreds of dollars. However, I showed him that one wiper was working. I then took the car to another shop, and they simply tightened the other wiper—everything worked perfectly, and they didn’t even charge me. Meanwhile, this dealership wanted to charge $170 for the inspection alone, plus hundreds more for unnecessary repairs.

Rajen Syal is very courteous and took the time to - shivkav

Rajen Syal is very courteous and took the time to understand what I was looking for in a vehicle. Any questions I had about pricing, financing, and vehicle specifications were addressed clearly, and I never felt rushed or pressured.

I went in to get an oil change and they also fixed my - Amy Morissette

I went in to get an oil change and they also fixed my license plate with no problems at all! Absolutely amazing customer service and fast service! Would 100% recommend purchasing from Kia.

Lack of diagnostic of car, complaint for hydraulic issue - Asif Sadruddin

Lack of diagnostic of car, complaint for hydraulic issue (cylinder within warranty), they checked brake, rotor, and caliper. The comments were because I changed the pads from the outside, which is not working with the Rotor (complete nonsense). The Calipher was leaking and they are willing to replace it as the car is under warranty, however, no parts were available in the parts section, they have to order it and the parts will come after one week. They charged me diagnostic fees. I replace the Calipher from outside in one day. The hydraulic problem didn't resolved. I went again with my mechanic and explained on Saturday, they gave me an appointment for Monday. I dropped the car and this time they took the drive and finally found the issue, I was correct, it was a Cylinder issue, kept the car for 2 days due to parts coming from Vancouver. Now, I am asking for a refund of the diagnostic fees they charged me for an incomplete diagnostic. The receptionist wrote an email to the service manager who was supposed to contact me, but unfortunately no response from Bessada Kia. My car went 2 times in 6 months, one for the water pump and the second for the master cylinder, both under warranty. The question: Is KIA a reliable car? within 3 years Water pump, caliper, and master cylinder were replaced, due to poor-quality parts.

I returned to Cardinal Kia again to purchase another new - charlenepasquini

I returned to Cardinal Kia again to purchase another new car and met with Kirk, my 'go to' salesman. As in the past Kirk was proffessional and addressed all my needs. I also met with Majid, Manager, to finalize the car and he was as always sincere and heard my needs . The final team player, Durda explained the paperwork with detail and care. I will continue to make this Dealership and their caring team my first choice. Thank again everyone