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Lexus of London
London, ON
3,814 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,814 reviews
October 15, 2024
I bought 3 cars from Larry. He is a nice man. Everything was good and smooth He is a nice man. Everything was good and smooth More
by mzy2002young
October 13, 2024
Went to London met Lisa who we had talked to on the phone. Showed a RX 350 to us we wanted red interior but once see a tan interior with caviar paint loved it Lisa went work with minutes we had trade phone. Showed a RX 350 to us we wanted red interior but once see a tan interior with caviar paint loved it Lisa went work with minutes we had traded our vehicle and we’re owner s of 24 Lexus Rex 350 hybrid dealing with Lisa was magic so happy with the whole experience!! More
by mysharona
Employees Worked With
October 10, 2024
We bought lexus RX350 H Dear LISA ALI Thanks so much for ur help with lexus purchase of my new car. U are friendly and caring approach made the process very easy for me.i will definitely recommend ur se for ur help with lexus purchase of my new car. U are friendly and caring approach made the process very easy for me.i will definitely recommend ur service to my family and all my friends. Your commitment with customer satisfaction and ur ability to build relationship with us are truely remarkable. You are incredibely insightful… Thanks so much LISA More
by jobcyjob
Employees Worked With
October 08, 2024
Lorry helps me find a fabulous and the most suitable car for me, and it’s really fast to get it. for me, and it’s really fast to get it. More
by Ryan
October 07, 2024
I just bought my first Lexus and absolutely loved my experience with the team. Everyone was so kind and did their best to make me feel welcomed and respected! Thank you to Gentrit for helping me through experience with the team. Everyone was so kind and did their best to make me feel welcomed and respected! Thank you to Gentrit for helping me through this process and welcoming me to the Lexus family. More
by hisaaqui
October 07, 2024
I would like to thank Lisa Ali, Lexus of London She was excellent in helping us find the vehicle we were interested in Her customer service is exceptional, I will recommend her to all my friends Tha excellent in helping us find the vehicle we were interested in Her customer service is exceptional, I will recommend her to all my friends Thank you Lexus of London I love my car More
by Jpuzak
October 06, 2024
I always have great service and they are so friendly and helpful. My car runs great thanks to their expertise. Many thanks. helpful. My car runs great thanks to their expertise. Many thanks. More
by Sandra
October 04, 2024
This dealership is exceptional. Employees are very friendly and welcoming. Gentrit Raka, our salesperson, is a polished professional. My wife and I are thrilled to own our amazin Employees are very friendly and welcoming. Gentrit Raka, our salesperson, is a polished professional. My wife and I are thrilled to own our amazing new ES350. More
by olliecase22
Employees Worked With
October 04, 2024
We drove from Windsor to purchase a vehicle from Lexus of London. We were very impressed with the friendly and courteous staff at the dealership. We were fortunate to meet Gentrit Raka who expertly guided us London. We were very impressed with the friendly and courteous staff at the dealership. We were fortunate to meet Gentrit Raka who expertly guided us in the purchase of a 2025 Lexus NX. Gent was exceptional. More
by Graeme Carter
Employees Worked With
