Lexus of London

I had an amazing experience working with Jillian Cook. She made me feel very comfortable throughout the entire car-buying process, never pushy, and always attentive. She was extremely knowledgeable and an She made me feel very comfortable throughout the entire car-buying process, never pushy, and always attentive. She was extremely knowledgeable and answered all my questions with patience and clarity. Her professionalism and friendly personality made the whole experience enjoyable. I highly recommend her to anyone looking for a new car! More

Would recommend this dealer, Lisa and Bo were very helpful in finding us a suitable car! helpful in finding us a suitable car! More

Had a great experience with Lisa Ali at Lexus of London. They sold me a good used car for a reasonable price. They made it really easy and took care of everything They sold me a good used car for a reasonable price. They made it really easy and took care of everything More

Been working with Larry for over 4 years, very reliable and fast response. Highly recommend! and fast response. Highly recommend! More

Excellent experience from initial meetings through final purchase. Sales and financial staff are first rate. Very fair trade in value given. Shoutouts to Gentrit Raka, Jasmine Vegso, Bo Shi, Andrew Ziegler, purchase. Sales and financial staff are first rate. Very fair trade in value given. Shoutouts to Gentrit Raka, Jasmine Vegso, Bo Shi, Andrew Ziegler, and also Adam Frankel, who went through the cars features and infotainment system with us. More

We just picked up our 5th Lexus and once again enjoyed the same great experience we have in the past. Rick Watson and Gent Raka helped us find the right model, Bo Shi handled the finances efficiently and the same great experience we have in the past. Rick Watson and Gent Raka helped us find the right model, Bo Shi handled the finances efficiently and Brenden Gillespie showed us how to work the new features. Every one of them was knowledgeable, professional, good humored and patient. No question was too small. More

All of the staff at Lexus of London was amazing, accommodating and welcoming! I showed up without an appointment to view a car from their well maintained Used lot and it wasn’t a Lexus. I was a li accommodating and welcoming! I showed up without an appointment to view a car from their well maintained Used lot and it wasn’t a Lexus. I was a little nervous going in that I might not be prioritized because I wasn’t there to buy a Lexus but my experience was the complete opposite. Specifically, Lisa A made sure my experience was up to their premium dealer standard from start to finish. She is so warm and friendly, she understood what I was looking for and made sure I found it. Because I didn’t have an appointment Lisa had to bounce between myself and the booked appointment she did have that day but my service was still exemplary. She made sure I knew she was still working on my deal in between showing a Lexus to her other appointment. She repeatedly checked in, offered me complementary snacks and drinks, and just over all made sure I knew I was still a priority. She made sure I got the best deal for what I was getting and for my trade (which I wasn’t expecting) and was so detailed in explaining everything to me in a realistic way. She made sure I was happy with everything and once the deal was finalized, on delivery day, she made sure that the car I did buy was in amazing condition, completely detailed to the point of being brand new looking when I picked it up. The entire team I worked with from start with the concierge staff to the final sales and delivery staff were amazing. I will absolutely be recommending Lexus of London and Lisa A to anyone looking for a new or gently used car. More

I bought a car Lexus of London, the sales is Rick Watson, Prefect car buying experience! Prefect car buying experience! More

Very nice person and profesional ! Excelent , gentleman, polite,, and trustworthy , thank you for all your help my friend nice to meet you . Excelent , gentleman, polite,, and trustworthy , thank you for all your help my friend nice to meet you . More

Had a great experience with Jillian Cook at the dealership. Being in sales I appreciate someone who is professional, knowledgeable and quick to reply with any questions and followup. This is my 4th dealership. Being in sales I appreciate someone who is professional, knowledgeable and quick to reply with any questions and followup. This is my 4th lexus vehicle and the service continues to impress. Keep up the good work Jillian! More