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Lexus of London

London, ON

4.9
3,852 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,852 reviews

September 14, 2024

Lisa was great in explaining the details of the different packages and entertaining different quotes. Her patience was much appreciated especially when it came down to making the purchasing decision. More

by Ric.silva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

I recently had the pleasure of purchasing a Toyota RAV4 Hybrid from Toyota Town in London, and I can't say enough good things about my experience with Larry Liang. From the moment I walked in, Larry was in More

by Jerry Guansen Zhao
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

I had the pleasure of working with Lisa Ali at Lexus of London to purchase a Lexus NX 350 F-Sport 3. Lisa was very friendly and accommodating through the process of purchasing my first vehicle. Lisa made s More

by joshua.andari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

I just had a fantastic experience with Larry Liang who helped me purchase my dream Lexus NX350H. Larry is a great sales person with patience and passion, he is respectful, knowledgeable and not pushy, ma More

by zhaohope0623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Larry was very friendly and professional that he showed us the car and explained it. It was quick and satisfying purchase More

by Yu
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

The experience was courteous, informative, and I felt comfortable consuming a purchase. I believe I recieved fair price. More

by gord
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

I came in to buy a used 2015 is250, they found an engine oil leak and let me know right away. They are honest people and made sure my experience at Lexus was appropriate. I bought a Lexus at a different dea More

by Dixant
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

I have been dealing with Lexus for a long time. Not any do the have a great product but the staff is fabulous. They actually care about you and what you want. They go out of their way to help!! More

by Smccrabb4616
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

My first Lexus, very happy with Rick Watson, he came over to help us while everyone else was busy, gave us his full attention and help us through the process More

by ownerp55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

The dealership and staff were friendly, knowledgeable and professional during the whole process and I would recommend this dealership and Mr. Watson to family and friends. More

by Bmac1980
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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