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Lexus of London

London, ON

4.9
3,979 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,979 reviews

April 20, 2025

I was very satisfied with all the people that I came into contact with when we bought our new Lexus. This is our second Lexus we have bought. Lexus dealerships are a cut above other dealerhips that I have be More

by paulgraf601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon
April 18, 2025

Excellent staff ,service and a great place to buy new or used certified Lexus from Lexus of London . The buying process is very smooth and easy, no pressure tactics to buy any additional services. More

by rohitbi68
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Larry is very professional and very informative. He provided me a lot of information on how to select a car that fit my needs. Easy to communicate. More

by yilinglindaw
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Steve MacIsaac in sales was very knowledgeable, attentive and personable - he made it a very enjoyable sales experience. Jasmine in Financial Services was very organized and thorough and Jaclyn in Service wa More

by browngr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MacIsaac Steve
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Very helpful, answered questions and provided reasonable and clear options that met the requirements I provided. More

by murphem26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Gentrit was amazing and i would continually come back for future deals. Thanks again brother More

by Samir Osman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

I appreciated the manner in which I was looked after during my recent visit to the dealership to have my winter tires removed. Although I was earlier for my appointment I was taken in right away. I ha More

by PVJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Lexus of London is a model dealership, starting with the dealership premise all the way to it's staff. Although we did not buy a vehicle from Gentrit Raka (as we were looking for a very specific used Lexus) More

by oscarpaul
Recommend Dealer
Yes
Employees Worked With
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

The dealership is always courteous and professional. Mr. R Nissan explained my repairs, he prioritized the importance of these repairs and set up my appointment. I will not hesitate to call or see him f More

by Frank60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Lexus is an outstanding car company on its own merit and has the reputation to back this up from its many impressed customers, like my family and myself. Where Lexus of London further exceeds the high expec More

by Ed582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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