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Lexus of London

London, ON

4.9
3,963 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,963 reviews

April 01, 2025

Rick was very knowledgeable and helpful. He was able to answer all my questions. The service manager Stephanie also took her time to come and greet me which I really appreciated. My family a More

by alister.lobo.11
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Lisa did a great job. She is fantastic and very knowledgeable about her role. I’d highly recommend her. We just picked up our second Lexus! She clearly understood our need More

by Arun M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Had the recent pleasure of dealing with Rick at Lexus of London. Rick is a service oriented professional that goes above and beyond for his clients. He was a pleasure to work with and really understands his More

by Marcel
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Rick is a phenomenal salesman. He’s always a treats his customers like family and always offers sound advice. He’ll never force you to buy a car for the sake of making a sale, but More

by Hamza A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

The only reason I come to Lexus of London is because of Rick. He always makes sure that I get the best deal and goes out of his way to make sure that I’m satisfied with everything. He treats me like family More

by Hamza A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Great dealership excellent customer service. They really made an effort to listen. Great job on More

by Seanw1426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine
March 30, 2025

Larry was great explaining all the options I had, took the time to understand my needs and recommend the best package to me. And then delivered the car to my house. Great service! More

by Riveriron
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Highly recommend Lexus of London. I have experienced exceptional service before, during and after the sale! More

by Judy Martin
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Rick is fantastic, I’d highly recommend him. I just picked up my 3rd Lexus! He listens to my needs and wants, offers different options and creative solutions. He just makes it so darn easy, whic More

by Tricia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
March 29, 2025

I have a wonderful experience in this store! He is very professional and friendly! Give me a lot of help and positive suggestions! More

by zhaomeiying80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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