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Lexus of London

London, ON

4.9
4,158 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,158 reviews

October 09, 2025

Thanks Rick for our third Lexus. Very please with the overall sales experience and look forward to dealing with you in the future. Special shoot out to Brenden Gillespie who looked More

by Lindjonstephens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Shi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2025

i was very pleased with the results that romeo nissan. . achieved for me. iwill buy a new electric vehicle from this dealership. More

by kmachmueller12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

kmachmueller12 responded

great service

Oct 08, 2025 -

Lexus of London responded

Thank you for your feedback! We're thrilled to hear you had a great experience with Romeo and are excited about your new electric vehicle. We look forward to welcoming you back soon for your next purchase!

October 06, 2025

I just purchased a vehicle from John. Thank you so much for all your help More

by Jjjj
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Lexus of London responded

We're thrilled to hear about your positive experience with John! Thank you for choosing us for your vehicle purchase. Enjoy your new ride, and we look forward to serving you again in the future!

October 06, 2025

First class experience. I recently purchased a vehicle from Lexus of London and couldn't be happier with my experience. I knew exactly which vehicle I wanted, and my sal More

by Jace.gordon15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Lexus of London responded

Thank you for your fantastic feedback! We're thrilled to hear about your first-class experience and how Lisa made the process seamless. Our team is dedicated to ensuring our customers feel supported and confident in their decisions. We appreciate your recommendation and look forward to serving you again!

October 04, 2025

From the get-go, Larry was extremely helpful and passionate in helping my family find the car that was the best fit for us. Overall super satisfied experience! More

by norayhao
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Lexus of London responded

Thank you for your wonderful feedback! We're thrilled to hear that Larry provided you and your family with such great service. Your satisfaction means everything to us, and we're here to help anytime you need assistance in the future!

October 04, 2025

Excellent Service, Friendly, made us feel so important. Love our New Lexus. Brendan Gillespie was so great going over all the features for us. Chris Ouellette was excellent explaining everything to us. S More

by dkelch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenden Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Shi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ouellette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Lexus of London responded

Thank you, dkelch! We’re thrilled to hear you had such a positive experience with our team. Brendan and Chris are indeed fantastic, and we’re glad you love your new Lexus. Your kind words motivate us to keep delivering excellent service! Enjoy your new ride!

October 04, 2025

I had an amazing experience working with Jillian Cook. She made me feel very comfortable throughout the entire car-buying process, never pushy, and always attentive. She was extremely knowledgeable and an More

by Sandy Ferreira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Shi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Lexus of London responded

Thank you, Sandy! We're thrilled to hear about your positive experience with Jillian. It's great to know her professionalism and attentiveness made your car-buying journey enjoyable. Your recommendation means a lot to us! Enjoy your new car!

October 03, 2025

Would recommend this dealer, Lisa and Bo were very helpful in finding us a suitable car! More

by codnerk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Shi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Lexus of London responded

Thank you for the fantastic review! We're thrilled to hear that Lisa and Bo provided you with excellent service in finding the perfect car. Your recommendation means a lot to us! Enjoy your new ride!

October 02, 2025

Had a great experience with Lisa Ali at Lexus of London. They sold me a good used car for a reasonable price. They made it really easy and took care of everything More

by William B.
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Lexus of London responded

Thank you for the fantastic review, William! We're thrilled to hear you had a great experience with Lisa. It's our goal to make the car-buying process smooth and enjoyable. Enjoy your new ride!

October 02, 2025

Been working with Larry for over 4 years, very reliable and fast response. Highly recommend! More

by xhong
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Lexus of London responded

Thank you for your wonderful feedback, Xhong! We're thrilled to hear about your positive experience with Larry. Reliability and quick responses are what we strive for, and it's great to know we've met your expectations. We appreciate your recommendation!

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