Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 36

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
432 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 7 mos

Industry Experience

28 yrs, 4 mos

Languages Spoken

English English

Maltese Maltese

4.8

432 Reviews

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432 Reviews of Jason DeFelice

September 30, 2019

Dealership Rating
Employee Rating

Hi I just wanted to say I have bought my second vehicle from Baz Afara at Toyota Wharncliffe. The Way he lets you know you are important and the care he puts into making your vehicle fit you/family. The st More

by Toby
Recommend Dealer
Yes

Other Employees Tagged: Baz Afara, Rita Dalal , Joe Moniz

September 22, 2019

Dealership Rating
Employee Rating

Excellent Service - Jason DeFelice Dear Toyota, I really want to thank Mr. Jason DeFelice and his team who really did fantastic job on my car by changing the 'Torque Converter' that More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 19, 2019

Dealership Rating
Employee Rating

Great Service Jason DeFelice quickly diagnosed the problem with the vehicle. While I was alerted that a sensor needed to be replaced, Jason immediately uncovered th More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin - Service Reception

September 18, 2019

Dealership Rating
Employee Rating

Exceptional Service! This is my first appointment since returning to Toyota Town for vehicle service, and it reminded my why I was apprehensive to leave in the first place More

by GM007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 13, 2019

Dealership Rating
Employee Rating

Jason D rocks I would like to say that Jason is a shining star in this dealership. He is one of two of my goto guys in this dealership. He is efficient, focused, an More

by Robert A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2019

ToyotaTown responded

Hi Robert, Thank you for the review. We are glad to see Jason and our team was able to take such good care of you.

September 11, 2019

Dealership Rating
Employee Rating

Great Service From Chelsea to Jason and everyone in service. The experience is always great. I would highly recommend them to anyone. Overall extremely happy with More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Wakefield

Sep 17, 2019

ToyotaTown responded

Hi Joe, Thank you for the review. Happy Driving!

September 03, 2019

Dealership Rating
Employee Rating

Excellent Service. Robert Dakko and Jason are my go to service advisers. Been with toyota town since 2008 . Awesome persons,friendly and knowledgeable. Robert and Jason More

by Burnsy2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Wakefield , Robert Dako

Sep 17, 2019

ToyotaTown responded

Hi Burnsy, Thank you for the review. Happy Driving!

August 29, 2019

Dealership Rating
Employee Rating

Good service One of my car power ports was not working, I went there without appointment and the staff there helped me quickly and professionally.and with no cost More

by Eman Aissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2019

ToyotaTown responded

Hi Eman, Thank you for the review. The feedback is appreciated. Have a good day!

August 27, 2019

Dealership Rating
Employee Rating

Service For 32 ooo km Service is a blast every time i come in. Jason explained what had to be done for this service when i came in. He talked with me while the mechanics More

by emza66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jodi Connell, Peter Engelmanas, Kevin Swan

Sep 17, 2019

ToyotaTown responded

HI Emza, Thank you for the review. The feedback is appreciated. Have a good day!

August 26, 2019

Dealership Rating
Employee Rating

Fantastic Service We in on a Saturday to discuss the issues with my 2016 Corolla. Spoke with Jason and he booked me in for first thing Monday morning. We dropped the ca More

by DavsDuo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2019

ToyotaTown responded

Hi Davs, Thank you for the review. The feedback is appreciated. Have a good day!

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