Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 35

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
426 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 2 mos

Industry Experience

27 yrs, 11 mos

Languages Spoken

English English

Maltese Maltese

4.8

426 Reviews

Write a Review

426 Reviews of Jason DeFelice

October 23, 2019

Dealership Rating
Employee Rating

Quick and efficient Friendly knowledgable advisor. Jason processed vehicle quickly. Work completed before time quoted.. pleasant surprise. Scheduled maintenance done well More

by MK
Recommend Dealer
Yes

October 16, 2019

Dealership Rating
Employee Rating

So far ... so good I've recently purchased a new vehicle and had it into service to have parts added what were part of the original deal. My service advisor was Justin More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Baz Afara , Nicole Levasseur

October 10, 2019

Dealership Rating
Employee Rating

Excellent Service for my 85 Supra Once again, a fantastic experience at ToyotaTown. The expertise and care shown for my classic Toyota is top notch. They always go above and beyond! More

by Dan Griffiths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Moniz

October 03, 2019

Dealership Rating
Employee Rating

What can I say except fantastic! This dealership always goes above and beyond for me. I always leave there feeling satisfied with the remarkable customer service that I receive. I feel like my business i More

by Maverick
Recommend Dealer
Yes

Other Employees Tagged: Brian Komar

September 30, 2019

Dealership Rating
Employee Rating

Hi I just wanted to say I have bought my second vehicle from Baz Afara at Toyota Wharncliffe. The Way he lets you know you are important and the care he puts into making your vehicle fit you/family. The st More

by Toby
Recommend Dealer
Yes

Other Employees Tagged: Baz Afara, Rita Dalal , Joe Moniz

September 22, 2019

Dealership Rating
Employee Rating

Excellent Service - Jason DeFelice Dear Toyota, I really want to thank Mr. Jason DeFelice and his team who really did fantastic job on my car by changing the 'Torque Converter' that More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 19, 2019

Dealership Rating
Employee Rating

Great Service Jason DeFelice quickly diagnosed the problem with the vehicle. While I was alerted that a sensor needed to be replaced, Jason immediately uncovered th More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin - Service Reception

September 18, 2019

Dealership Rating
Employee Rating

Exceptional Service! This is my first appointment since returning to Toyota Town for vehicle service, and it reminded my why I was apprehensive to leave in the first place More

by GM007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 13, 2019

Dealership Rating
Employee Rating

Jason D rocks I would like to say that Jason is a shining star in this dealership. He is one of two of my goto guys in this dealership. He is efficient, focused, an More

by Robert A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2019

ToyotaTown responded

Hi Robert, Thank you for the review. We are glad to see Jason and our team was able to take such good care of you.

September 11, 2019

Dealership Rating
Employee Rating

Great Service From Chelsea to Jason and everyone in service. The experience is always great. I would highly recommend them to anyone. Overall extremely happy with More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Wakefield

Sep 17, 2019

ToyotaTown responded

Hi Joe, Thank you for the review. Happy Driving!

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