Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 7 mos
Industry Experience
28 yrs, 4 mos
Languages Spoken
English
Maltese
432 Reviews
Write a Review432 Reviews of Jason DeFelice
November 06, 2019
excellent communication and attention to servicing my car great service every time over the past 26 years as a customer. great service and attention to my needs.the mechanics are excellent. great service dept great service every time over the past 26 years as a customer. great service and attention to my needs.the mechanics are excellent. great service dept. More
Other Employees Tagged: John Rossini
November 05, 2019
Regular Service and Change/Storage of Winter Tires I have been a loyal costumer for over 20 years, and I have always received an excellent, friendly and professional service. They all work as a real te I have been a loyal costumer for over 20 years, and I have always received an excellent, friendly and professional service. They all work as a real team. They not only deliver an excellent job but they go the extra mile to help with any questions and always leave me happy with their recommendations. More
Other Employees Tagged: John Rossini, Todd Servant , Robert Dako, Amanda Krug
November 02, 2019
Always provide excellent service! ToyotaTown service has always kept my vehicles in excellent condition. The staff is helpful and always explains what service needs to be done. Rob’s e ToyotaTown service has always kept my vehicles in excellent condition. The staff is helpful and always explains what service needs to be done. Rob’s expertise is always appreciated. More
Other Employees Tagged: Todd Servant, Chelsea Wakefield , Robert Dako
November 02, 2019
ToyotaTown has THE BEST and most helpful staff. Thank you so much!! Jason, you are awesome!! Thank you for going above and beyond to help me! Excellent service every time so much!! Jason, you are awesome!! Thank you for going above and beyond to help me! Excellent service every time More
October 31, 2019
I have just leased my 3rd Toyota Corolla from my leasing manager Sylvia Donovan. As always she was very helpful and knowledgable about my options, and not pushy. When I picked up my car Sylvia sat in the ca manager Sylvia Donovan. As always she was very helpful and knowledgable about my options, and not pushy. When I picked up my car Sylvia sat in the car with me and explained the dashboard and interior to me so I was comfortable with my new car before I drove away I know this will be another stress free 4 years of driving, and that That Sylvia and toyotatown are always there for me if I need help along the way. More
Other Employees Tagged: Sylvia Donovan , vlad
October 24, 2019
Check engine light on Brought in vehicle for check engine light. Mechanic found much more serious problem. Unfortunately due to a computer problem we had a month long wait Brought in vehicle for check engine light. Mechanic found much more serious problem. Unfortunately due to a computer problem we had a month long wait for parts. Toyotatown picked up the full cost of the repair as well as supplying vehicles for us to drive while waiting for the entire month. Thank you Jason for all your hard work getting me back on the road! More
October 23, 2019
Quick and efficient Friendly knowledgable advisor. Jason processed vehicle quickly. Work completed before time quoted.. pleasant surprise. Scheduled maintenance done well Friendly knowledgable advisor. Jason processed vehicle quickly. Work completed before time quoted.. pleasant surprise. Scheduled maintenance done well and vehicle all ready for the winter. More
October 16, 2019
So far ... so good I've recently purchased a new vehicle and had it into service to have parts added what were part of the original deal. My service advisor was Justin I've recently purchased a new vehicle and had it into service to have parts added what were part of the original deal. My service advisor was Justin and did a good job of coordinating my service. During my wait; the work stations are very small and the washroom could use a good cleaning and some maintenance. More
Other Employees Tagged: Baz Afara , Nicole Levasseur
October 10, 2019
Excellent Service for my 85 Supra Once again, a fantastic experience at ToyotaTown. The expertise and care shown for my classic Toyota is top notch. They always go above and beyond! Once again, a fantastic experience at ToyotaTown. The expertise and care shown for my classic Toyota is top notch. They always go above and beyond! No one but ToyotaTown touches my Supra! More
Other Employees Tagged: Joe Moniz
October 03, 2019
What can I say except fantastic! This dealership always goes above and beyond for me. I always leave there feeling satisfied with the remarkable customer service that I receive. I feel like my business i goes above and beyond for me. I always leave there feeling satisfied with the remarkable customer service that I receive. I feel like my business is valued. It is well worth the hour drive there. I can’t say enough about Brian Komar who is absolutely amazing, amazing, amazing! More
Other Employees Tagged: Brian Komar

