Jason DeFelice | Page 34

scheduled maintenance Greeting upon arrival was prompt. Service advisor explained all required work and revised later to delete some work that had already been done by pre Greeting upon arrival was prompt. Service advisor explained all required work and revised later to delete some work that had already been done by previous owner. He approached me in the waiting area to physically show me the cabin filter that needed replacing before going ahead. Overall experience pleasant but I was surprised car wasn't washed after servicing. I thought that was standard practice. I will be in today Nov 13 for snow tire swap, but don't expect wash for this appointment. More

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Tire Change This service was merely a tire change from summer tires to winter tires. Took about an hour and 20 minutes. Found out that in addition to the tire c This service was merely a tire change from summer tires to winter tires. Took about an hour and 20 minutes. Found out that in addition to the tire change, they had washed the car also. I don't usually opt for the free car wash due to the extra time that it takes, however, it was a pleasant surprise this time. More

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I was very pleased with the work and customer service Toyota town presented. Very well managed and very well done work. Want to thank Jason and the team. Toyota town presented. Very well managed and very well done work. Want to thank Jason and the team. More

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I'll be back! That's me, not Arnold, speaking. Having dealt with Toyota Town exclusively for both sales and service since 2005, I can say without hesitation that th That's me, not Arnold, speaking. Having dealt with Toyota Town exclusively for both sales and service since 2005, I can say without hesitation that this is a most knowledgeable, thorough and hardworking dealership. Every employee I meet there reflects this corporate philosophy. My service representative, Rob Dako, is very patient in answering my questions and is quite confident that the technicians surrounding him will offer first-class results. Of course I'll be back! More

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excellent communication and attention to servicing my car great service every time over the past 26 years as a customer. great service and attention to my needs.the mechanics are excellent. great service dept great service every time over the past 26 years as a customer. great service and attention to my needs.the mechanics are excellent. great service dept. More

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Regular Service and Change/Storage of Winter Tires I have been a loyal costumer for over 20 years, and I have always received an excellent, friendly and professional service. They all work as a real te I have been a loyal costumer for over 20 years, and I have always received an excellent, friendly and professional service. They all work as a real team. They not only deliver an excellent job but they go the extra mile to help with any questions and always leave me happy with their recommendations. More

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Always provide excellent service! ToyotaTown service has always kept my vehicles in excellent condition. The staff is helpful and always explains what service needs to be done. Rob’s e ToyotaTown service has always kept my vehicles in excellent condition. The staff is helpful and always explains what service needs to be done. Rob’s expertise is always appreciated. More

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ToyotaTown has THE BEST and most helpful staff. Thank you so much!! Jason, you are awesome!! Thank you for going above and beyond to help me! Excellent service every time so much!! Jason, you are awesome!! Thank you for going above and beyond to help me! Excellent service every time More

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I have just leased my 3rd Toyota Corolla from my leasing manager Sylvia Donovan. As always she was very helpful and knowledgable about my options, and not pushy. When I picked up my car Sylvia sat in the ca manager Sylvia Donovan. As always she was very helpful and knowledgable about my options, and not pushy. When I picked up my car Sylvia sat in the car with me and explained the dashboard and interior to me so I was comfortable with my new car before I drove away I know this will be another stress free 4 years of driving, and that That Sylvia and toyotatown are always there for me if I need help along the way. More

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Check engine light on Brought in vehicle for check engine light. Mechanic found much more serious problem. Unfortunately due to a computer problem we had a month long wait Brought in vehicle for check engine light. Mechanic found much more serious problem. Unfortunately due to a computer problem we had a month long wait for parts. Toyotatown picked up the full cost of the repair as well as supplying vehicles for us to drive while waiting for the entire month. Thank you Jason for all your hard work getting me back on the road! More

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