Jason DeFelice | Page 34

Jason is the best service advisor I have had at any dealership from any manufacturer. He is prompt, professional, knowledgeable and relays information well to customers. Shuttle drivers are great but dealership from any manufacturer. He is prompt, professional, knowledgeable and relays information well to customers. Shuttle drivers are great but co-ordination of information on pick up could be better. More

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Great customer service! Toyotatown has been wonderful to deal with. From Tara in Customer Care, Brian in Sales, Sean in Finance and Jason in Service, I've received seamless, professional and efficient servi deal with. From Tara in Customer Care, Brian in Sales, Sean in Finance and Jason in Service, I've received seamless, professional and efficient service. Thank you. More

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Awesome service, booked me a week earlier than my original dealership for putting on my snow tires. They said it would take 45 minutes and were done even earlier. Timely, efficient, and very friendly original dealership for putting on my snow tires. They said it would take 45 minutes and were done even earlier. Timely, efficient, and very friendly staff. I would highly recommend!!!! More

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My recent visit to Toyota was yet another affirmation that my decision to go with a Toyota product and Service was the right move. Let me first say all the staff I’ve dealt With on the service end at my that my decision to go with a Toyota product and Service was the right move. Let me first say all the staff I’ve dealt With on the service end at my dealership over the years have been fantastic, and Rob Dako most recently really helped me out. His quick (and accurate) assessment of my issues with my old Tacoma proved quickly solvable, and had me back to work in no time!!! I also really appreciated his willingness to stay in touch and keep me informed of my status as the service progressed! Thank you Rob, Thank you Toyota More

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Toyota Town has been a top notch dealership. From sales department to service department. I have received only the best service. I would recommend this dealership to anyone. department to service department. I have received only the best service. I would recommend this dealership to anyone. More

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I went into Toyota yesterday to fix something with my car and Jason Defelice helped me out. He was very kind and patient and helped me find a resolution to my problem. I had a great customer experience with and Jason Defelice helped me out. He was very kind and patient and helped me find a resolution to my problem. I had a great customer experience with him. I would recommend him to anyone :) More

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scheduled maintenance Greeting upon arrival was prompt. Service advisor explained all required work and revised later to delete some work that had already been done by pre Greeting upon arrival was prompt. Service advisor explained all required work and revised later to delete some work that had already been done by previous owner. He approached me in the waiting area to physically show me the cabin filter that needed replacing before going ahead. Overall experience pleasant but I was surprised car wasn't washed after servicing. I thought that was standard practice. I will be in today Nov 13 for snow tire swap, but don't expect wash for this appointment. More

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Tire Change This service was merely a tire change from summer tires to winter tires. Took about an hour and 20 minutes. Found out that in addition to the tire c This service was merely a tire change from summer tires to winter tires. Took about an hour and 20 minutes. Found out that in addition to the tire change, they had washed the car also. I don't usually opt for the free car wash due to the extra time that it takes, however, it was a pleasant surprise this time. More

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I was very pleased with the work and customer service Toyota town presented. Very well managed and very well done work. Want to thank Jason and the team. Toyota town presented. Very well managed and very well done work. Want to thank Jason and the team. More

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I'll be back! That's me, not Arnold, speaking. Having dealt with Toyota Town exclusively for both sales and service since 2005, I can say without hesitation that th That's me, not Arnold, speaking. Having dealt with Toyota Town exclusively for both sales and service since 2005, I can say without hesitation that this is a most knowledgeable, thorough and hardworking dealership. Every employee I meet there reflects this corporate philosophy. My service representative, Rob Dako, is very patient in answering my questions and is quite confident that the technicians surrounding him will offer first-class results. Of course I'll be back! More

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