Jason DeFelice | Page 33

Great, consistently helpful service and information sharing. Rob has been our go to service advisor for as long as I can remember. He is very knowledgeable and takes time to explain the service work being done a Rob has been our go to service advisor for as long as I can remember. He is very knowledgeable and takes time to explain the service work being done and any recommended items that should be seen to. I would readily recommend anyone go see him for service advice. More

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Very Professional and Knowledgeable. Knew what my car needed. It's 10 year's old. Just bought new all-season tires from Toyota-town recently. Excellent service! Very Professional and Know Knew what my car needed. It's 10 year's old. Just bought new all-season tires from Toyota-town recently. Excellent service! Very Professional and Knowledgeable on all car service needs. More

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I just bought my car used from Toyotatown and they were super honest with me about scratch marks on it and everything. However, there were a couple of things I noticed when I used the car like the radio po super honest with me about scratch marks on it and everything. However, there were a couple of things I noticed when I used the car like the radio power button was not working and the back handle was broken. To be fair, these were very minor details that are easy to miss. When I approched Toyotatown with my concerns they set an appointment with me and fixed everything for free (I don't have a warranty with them). Jason was very nice and has answered every question I had politely and patiently. I felt taken care of and the service was pretty quick. Also, great help from Brian and Rita with purchasing of the car in the first place. They went above and beyond to make me feel welcomed even though all our interactions were via email or phone because of COVID19. More

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Jason is my service guy, he is the friendliest and most approachable guy I have met at Toyota. If you have a question he answers honestly and shows you the problem . Would definitely recommend Jason approachable guy I have met at Toyota. If you have a question he answers honestly and shows you the problem . Would definitely recommend Jason More

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I drive from North London to ToyotaTown in the south and have since I purchased my Venza in 2009. Since then Jason de Felice and his team have provided excellent service for my Venza. The entire team at Toy have since I purchased my Venza in 2009. Since then Jason de Felice and his team have provided excellent service for my Venza. The entire team at ToyotaTown are friendly and efficient! Thanks More

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Awesome Service Thank you Jason for helping me with the recent service to my Sequoia. Snow tires changed, oil service and air conditioner repaired. All went well. Tha Thank you Jason for helping me with the recent service to my Sequoia. Snow tires changed, oil service and air conditioner repaired. All went well. Thank you to Amanda for setting up my appointment. Kelly More

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Service did a great job. Jason DeFelice is very good at his job. Got me in promptly, and safely during these trouble times. Glad they were up and running. his job. Got me in promptly, and safely during these trouble times. Glad they were up and running. More

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Pairing Bluetooth Yesterday, I was extremely pleased with the senior service advisor Jason DeFelice help with setting up my cellular phone and Bluetooth. He helped in Yesterday, I was extremely pleased with the senior service advisor Jason DeFelice help with setting up my cellular phone and Bluetooth. He helped in an efficient manner and also paired my contacts with Bluetooth, which I had originally been told by a few other technicians this was not possible on my model of Matrix. More

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Very positive. After my first recent positive service experience with my Rav4 at Toyota Town, I brought in my aging Highlander after years of needy catch-up mainten After my first recent positive service experience with my Rav4 at Toyota Town, I brought in my aging Highlander after years of needy catch-up maintenance with "tire stores" . I'm sold on the integrity of the service team at Toyota Town. More

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Regard with great respect I would like to thank the sales manager Sylvia Donovan. Because my wife got her dream car on her birthday. All the staff is beyond friendly and prov I would like to thank the sales manager Sylvia Donovan. Because my wife got her dream car on her birthday. All the staff is beyond friendly and provides outstanding customer service in Toyota Town! More

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