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Jason DeFelice
429 Reviews
Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 6 mos
Industry Experience
28 yrs, 3 mos
Languages Spoken
English
Maltese
429 Reviews
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429 Reviews of Jason DeFelice
August 05, 2026
I have been driving toyota cars since 1998. I changed to toyotatown many years ago and have been extremely happy with my lease manager, Sylvia Donovan, she has always explained my new car very I changed to toyotatown many years ago and have been extremely happy with my lease manager, Sylvia Donovan, she has always explained my new car very professionally and knowledgable, I would recommend her to anyone who is looking to lease a new Toyota. More
by tavery25
Other Employees Tagged: Sylvia Donovan, MJ Rizkalla, Michael Donovan
July 31, 2026
service was great - knowledgably and friendly advisors great coffee Sales and Finance team also great advisors great coffee Sales and Finance team also great More
by xjclex
Other Employees Tagged: Gwen Jones, Janine Feenstra
December 18, 2025
Jason setup an appointment that suited me for some major work on a RAV. Work was performed to specs and quoted price. Jason as usual handled the service admirably and vehicle was completed as scheduled. I work on a RAV. Work was performed to specs and quoted price. Jason as usual handled the service admirably and vehicle was completed as scheduled. I trust Jason to handle service on my vehicle. Merry Christmas Jason! More
by Robert Atkinson
December 02, 2025
Always happy to service my cars here even if it’s not a Toyota Thank you for being professional Toyota Thank you for being professional More
by Daniel.Makhoul
Other Employees Tagged: John Rossini, Todd Servant, Chelsea Wakefield, Tara Shepherd, MJ Rizkalla, Miguel Teves, Adrian Vanderwel, Enna Pinacho, LaToya Berry
October 23, 2025
Just leased my third Toyota Highlander with this dealership. I am 100 % satisfied with the professional approach showed by Sylvia and Michael Donovan during all three leases. Both were very knowledg dealership. I am 100 % satisfied with the professional approach showed by Sylvia and Michael Donovan during all three leases. Both were very knowledgeable about their product. I highly recommend ( and have done so ) to friends, neighbours and relatives to deal with this dealership. More
by bydandparalegal
Other Employees Tagged: Sylvia Donovan, Rita Dalal, Michael Donovan
October 19, 2025
You have to wait 2 hours plus with a appointment that thake a month to get. Very bad customer service worst I have ever experienced thake a month to get. Very bad customer service worst I have ever experienced More
by Darrencuccio
Other Employees Tagged: Dennis Dabous, Karen Decesaris
July 18, 2025
More than expected and marvellous, excellent representative and wonderful handymen, excellent new system. Waiting for more next time representative and wonderful handymen, excellent new system. Waiting for more next time More
by Venza
Other Employees Tagged: Enna Pinacho
