Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 2

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
426 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 2 mos

Industry Experience

27 yrs, 11 mos

Languages Spoken

English English

Maltese Maltese

4.8

426 Reviews

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426 Reviews of Jason DeFelice

April 16, 2025

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Great customer service. Excellent quality. Very good timing. Free shuttle ride home and back. Highly recommended. More

by Darek
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Recommend Dealer
Yes

April 15, 2025

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Excellent service as usual from Jason and the team! Shuttle drivers are courteous and friendly. And Tim, always good to see him!!! More

by RobA
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Recommend Dealer
Yes

Other Employees Tagged: Tim (the guy who shuttles vehicles internally)

March 23, 2025

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I visited Toyotatown in London to have the battery holder in my 2014 Rav 4 upgraded as part of a recall. The work was completed promptly at the correct scheduled time of my appointment. I purchased a More

by Farmer
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Vanderwel

February 08, 2025

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Jason always comes through in the clutch. I had an emergency with my Tacoma and needed repairs right away. Jason was able to fit me in and get my truck back quickly as we were down to one veh More

by Vetter
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Recommend Dealer
Yes

February 07, 2025

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Friendly efficient and professional. Jason was very knowledgeable and explained things very well. Great guy! More

by Breierpatch
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Recommend Dealer
Yes

January 21, 2025

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Excellent dealership to work with. They are upfront and very helpful with everything they quote and provide. More

by Gusd2
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Recommend Dealer
Yes

January 21, 2025

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I have met Enna couple of days back. She was very polite and easy to talk to. She has made my service experience great. Plus she makes sure that her customers are getting best experience More

by Jaspreet Singh Bharaj
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Recommend Dealer
Yes

January 17, 2025

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Worst dealer shop ever they tried ripping me off for a tire that’s not even damged and then they damaged my hood and fender and never said nothing about it More

by Zejnicemir11
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Recommend Dealer
No

December 23, 2024

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Jason was wonderful in explaining everything and Yvon Dagenais who was the greeter was quite wonderful too. You have great staff at this dealership! More

by Jewels
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Recommend Dealer
Yes

December 22, 2024

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Fantastic service as usual! Thank you for all you do Jason! Always prividimg excellent recommendations and service. Always a pleasure to deal with. Many thanks 🙏 More

by Frank the Italian guy!
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Recommend Dealer
Yes
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