Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 7 mos
Industry Experience
28 yrs, 4 mos
Languages Spoken
English
Maltese
432 Reviews
Write a Review432 Reviews of Jason DeFelice
October 22, 2020
Excellent service Jason. Keep up the good work sir. I would strongly recommend Mr. DeFelice any day of the week for service needs. As for Toyotatown, it's always a pleasure to deal with. would strongly recommend Mr. DeFelice any day of the week for service needs. As for Toyotatown, it's always a pleasure to deal with. More
October 22, 2020
Jason is a great communicator. Always friendly and professional. I trust Jason and feel very comfortable working with him. He set up my next appointment and that saved me time calling for an appointme professional. I trust Jason and feel very comfortable working with him. He set up my next appointment and that saved me time calling for an appointment. More
October 19, 2020
I have been dealing with Toyotatown for over 20 yrs. I am always pleased with the friendly and reliable service. My car has been serviced by Jason, Rob, and most recently, Chelsea and Todd. Thank you t am always pleased with the friendly and reliable service. My car has been serviced by Jason, Rob, and most recently, Chelsea and Todd. Thank you to each of these service professionals who have made my visit worthwhile! More
Other Employees Tagged: Todd Servant, Chelsea Wakefield , Robert Dako, Kevin Swan
October 08, 2020
The staff and service were excellent, but we were a little annoyed that we were first told we had booked drop off (we’ve never done that) but eventually Jason allowed us to wait. There were two extra p little annoyed that we were first told we had booked drop off (we’ve never done that) but eventually Jason allowed us to wait. There were two extra problems, so it tooK 4 hours instead of 2 but that’s the way it goes. More
Other Employees Tagged: Irene ? When I phoned service to make another appointment,nw as very helpful and cheerful
October 08, 2020
Jason was extremely helpful and friendly. Very high quality of work and amazing customer service! Thank you for all of your help, I’ll definitely be coming back to ToyotaTown. quality of work and amazing customer service! Thank you for all of your help, I’ll definitely be coming back to ToyotaTown. More
October 02, 2020
I went to Toyotatown for my 2006 Sienna service on Oct 1st. I had a great experience with Toyotatown's service advisor Firis Sharif. I was provided a very professional services by Firis. He is a very kin 1st. I had a great experience with Toyotatown's service advisor Firis Sharif. I was provided a very professional services by Firis. He is a very kind and knowledgeable fellow. He not only pointed out why my old Sienna needs services and also recommended me my next service. I highly recommend Toyotatown and Firis Sharif. During this Covid-19 period, I wish all my best for Toyotatown. Keep safe. Cheers. From Hairong. More
Other Employees Tagged: Firis Sharif

