Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 7 mos
Industry Experience
28 yrs, 4 mos
Languages Spoken
English
Maltese
432 Reviews
Write a Review432 Reviews of Jason DeFelice
September 25, 2020
Jason is the best for service he took really good care of our vehicle when we went to pick it up Jason greeted us with a smile and explained everything that was done to the truck I would recommend everybo our vehicle when we went to pick it up Jason greeted us with a smile and explained everything that was done to the truck I would recommend everybody to Toyota town South of London because they treat you like family and the service was great thank you Jason and your team More
Other Employees Tagged: Rita Dalal , Suzanne Bourdeau
September 23, 2020
Best guy in the business. Jason is friendly, gives great customer service, is always helpful and informative. He always gets back to me in a timely manner which I greatly appreciate. customer service, is always helpful and informative. He always gets back to me in a timely manner which I greatly appreciate. More
September 16, 2020
Jason deserves an 11 out of 10. Awesome service and Jason is someone I trust a lot. The service was very good, no complaints. Toyotatown’s Covid rules to protect staff and customers is excellent. Thanks is someone I trust a lot. The service was very good, no complaints. Toyotatown’s Covid rules to protect staff and customers is excellent. Thanks More
September 06, 2020
I just can summarize the service at Toyota Town as exceptional service. The precautions due to the pandemia taken by Toyaota indicates how you care for your customers exceptional service. The precautions due to the pandemia taken by Toyaota indicates how you care for your customers More
September 02, 2020
Recently at TTown, no appointment. Had noticed tire low. Jason came out, evaluated situation~’if you can wait, we’ll get you in.’ ~30 minutes later, done, back on road. No charge, as if bought the tires the Jason came out, evaluated situation~’if you can wait, we’ll get you in.’ ~30 minutes later, done, back on road. No charge, as if bought the tires there. Jason and the others I spoke with were polite, courteous, professional. Thank you! More
September 02, 2020
Excellent service as always. I only allow ToyotaTown to touch my 85 Supra. Purchased there in 85 and serviced there from day one. ToyotaTown town keeps my classic running like new touch my 85 Supra. Purchased there in 85 and serviced there from day one. ToyotaTown town keeps my classic running like new More
Other Employees Tagged: Joe Moniz
August 04, 2020
Service experience was excellent. Problems with my car were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to dea were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to deal with. More
Other Employees Tagged: Robert Dako, Joe Moniz

