Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 7 mos
Industry Experience
28 yrs, 4 mos
Languages Spoken
English
Maltese
432 Reviews
Write a Review432 Reviews of Jason DeFelice
November 19, 2020
Very pleased with fast and friendly service,.As well Very pleased with fast and friendly service,. As well the knowledge about the particular problem with my car, Also impressed with Covid safety prec Very pleased with fast and friendly service,. As well the knowledge about the particular problem with my car, Also impressed with Covid safety precautions Toyota has implemented to ensure customers and staff are safe. More
November 15, 2020
I realize we’re in the midst of a pandemic, but to say that this dealership is disorganized would be fairly accurate. Since purchasing my car I have: Discovered that the online description of the vehicl that this dealership is disorganized would be fairly accurate. Since purchasing my car I have: Discovered that the online description of the vehicle was inaccurate. Had to have the car re-detailed because the first attempt was pitiful. Told that there was no record of the snow tires that came with the car. Told I would have to wait six weeks for an appointment to put on the snow tires. Now... I have had the privilege of dealing with Brian Komar who did a great job of remedying these problems... it just seems like an awful lot of issues right from the start. Put it another way... if someone were to ask me how my time has been with ToyotaTown, and I simply listed what I’ve experienced... do you think they’d visit your dealership? More
Other Employees Tagged: Brian Komar
October 30, 2020
I brought in my vehicle without an appointment due to sudden issues as I was driving. Staff were extremely helpful and reassuring. The repair was done in a timely manner and I will certainly continue to sudden issues as I was driving. Staff were extremely helpful and reassuring. The repair was done in a timely manner and I will certainly continue to use this dealership in the future. Excellent communication and support. More
Other Employees Tagged: Ed
October 24, 2020
My Oct. 22nd appt. for oil change and snow tire installation went very well - done in a very timely manner. Jason and all the ToyotaTown staff are always courteous, and professional. Always happy installation went very well - done in a very timely manner. Jason and all the ToyotaTown staff are always courteous, and professional. Always happy with the work that is done. Thanks More
October 22, 2020
I took my Camry to Toyotatown a couple of days ago for servicing and a tire change. Jason DeFelice was my Service Specialist. As always, Jason was helpful, supportive and communicated clearly what neede servicing and a tire change. Jason DeFelice was my Service Specialist. As always, Jason was helpful, supportive and communicated clearly what needed to be done. I was very satisfied.. More
October 22, 2020
Jason and all the staff at ToyotaTown always provide excellent service. They are extremely professional and when I take my vehicle in for servicing, I trust what they have to say. excellent service. They are extremely professional and when I take my vehicle in for servicing, I trust what they have to say. More
Other Employees Tagged: John Rossini

