Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 9 mos
Industry Experience
28 yrs, 6 mos
Languages Spoken
English
Maltese
438 Reviews
Write a Review438 Reviews of Jason DeFelice
January 23, 2021
Great Service! I had a complicated issue with my RAV4. Jason got me in quickly and started work on the problem. Although they couldn’t resolve it on the first visit he kept in touch with me and booked me Jason got me in quickly and started work on the problem. Although they couldn’t resolve it on the first visit he kept in touch with me and booked me in quickly again and found the issue. When I picked my Rav up it had been completely and professionally cleaned inside and out. This was a pleasant surprise. Jason and the Toyotatown team impressed me. Thank you. Jesse More
Other Employees Tagged: Shop foreman
January 15, 2021
Great Job! Always happy with my service work. Jason Great Job! Always happy with my service work. Jason Defelice is great at his job and made the repair work easier. Thanks! Keep up the great work Great Job! Always happy with my service work. Jason Defelice is great at his job and made the repair work easier. Thanks! Keep up the great work. More
January 15, 2021
My concern was dealt with immediately and professionally. Jason was great in calling back, asking about the issue, ordered the part, booked an appointment and fixed the car Jason was great in calling back, asking about the issue, ordered the part, booked an appointment and fixed the car More
December 15, 2020
Jason DeFelice, is very understanding and professional, he knows his job not question about; explained the issue well and clear for me to understand. Great time in my appointment. I had always great experi he knows his job not question about; explained the issue well and clear for me to understand. Great time in my appointment. I had always great experiences with my Toyota. More
December 08, 2020
Such a pleasure to seal with such a "straight shooter". Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last se Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last service visit More
Other Employees Tagged: Todd Servant
December 01, 2020
It is not necessary to get Jason impressed since he is very honest e take his job too serious . I know him from long ago as service advisor and I am not special and he have done a great job as advisor on very honest e take his job too serious . I know him from long ago as service advisor and I am not special and he have done a great job as advisor on my car . Always respectful and a must that Toyota Town should "keep" around . I come to this dealer ship since he come back to this "very professional place ". More
November 30, 2020
Recently had my 2014 Camry serviced at ToyotaTown. I specifically ask for Jason DeFelice as my service advisor when I am making an appointment for any service. He knows I have a very good understanding specifically ask for Jason DeFelice as my service advisor when I am making an appointment for any service. He knows I have a very good understanding of vehicles and is open and honest about what needs to be done and thoroughly answers my questions. Jason does not push extra servicing on me, just tells me the facts and lets me decide. Will definitely be working with Jason on my next visit. ToyotaTown is fortunate to have him working there. More

