Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 25

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
438 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 9 mos

Industry Experience

28 yrs, 6 mos

Languages Spoken

English English

Maltese Maltese

4.8

438 Reviews

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438 Reviews of Jason DeFelice

April 05, 2021

Dealership Rating
Employee Rating

ToyotaTown is always on time, the service reps are friendly, and the quality of the work is good. I was a long-time Lexus customer, and used to their world-class service. I have to say ToyotaTown is u More

by Alf G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 26, 2021

Dealership Rating
Employee Rating

Awesome place to go to when I need service and they are always smiling. Jason and his crew are excellent at what they do. I have and will continue to recommend ToyotaTown to all my friends and family. More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 23, 2021

Dealership Rating
Employee Rating

This dealership service department is the best in London. I contacted this location for a battery issue and was transferred to Jason. I found this service advisor to be outstanding in both technical knowledg More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 22, 2021

Dealership Rating
Employee Rating

Took my car in for service - everything went smoothly. All staff were professional, everything ran on time. They completed the job without issue. No complaints. More

by LDP
Recommend Dealer
Yes

Other Employees Tagged: Dennis Dabous

February 19, 2021

Dealership Rating
Employee Rating

Had my RAV4 serviced recently. Jason was my service advisor and did an excellent job throughout the service with updates and recommendations. Jason provided fantastic customer service as always! More

by Camryxse2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 09, 2021

Dealership Rating
Employee Rating

Always a great experience. No pressure and the prices are affordable. Toyota town will always have my buisness, 100% will be returning. Great work Toyota Town. More

by Scott Belford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 05, 2021

Dealership Rating
Employee Rating

Jason DeFelice is a great help. He's prompt, and very informative with any of my car needs, or questions. Always accommodating, respectful, and professional. Two thumbs up. More

by Slimbo1946
Recommend Dealer
Yes

February 02, 2021

Dealership Rating
Employee Rating

Jason DeFelice provided me with an outstanding customer experience at your dealership. My 2016 Toyota Highlander Limited won't start and had to be towed to your dealership. I was welcomed so warmly by Ja More

by Sammy
Recommend Dealer
Yes

Other Employees Tagged: Ashley Wilson

January 30, 2021

Dealership Rating
Employee Rating

Rob you’re one of a kind and exceptional at what you do day in day out. Thank you for always looking out for your customers and keeping us informed. Thank your for being you! More

by Frank the Italian guy!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Rossini , Robert Dako, Joe Moniz

January 23, 2021

Dealership Rating
Employee Rating

Jason you and your team did an excellent job, above and beyond my expectations. Again! Fixed dents and touch ups came out perfectly. Many thanks, much appreciated. More

by Tundra Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Moniz, Ed Dodich 6 stars!

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