191 Alberta Used Car Dealers

We received excellent service from Northwest Toyoto and - Ceryan1951

We received excellent service from Northwest Toyoto and our salesman Jalen was very helpful and answered all our questions promptly & quickly . JALEN made us feel important and very comfortable in our purchase of a 2026 RAV 4 . If you go looking for a Toyoto go to Northwest Toyoto and ask for JALEN. He will look after you very well.

Service advisor were knowledgeable and offer some - Denie

Service advisor were knowledgeable and offer some solutions and everything went well but a little bit expensive as for the parts and service

My service advisor Dionne Steinhauer delivered an amazing - nolipt8

My service advisor Dionne Steinhauer delivered an amazing service this morning! She made sure to review my bill with me.

We had a great experience from start to finish. - Brad

We had a great experience from start to finish. Bilal was our salesperson and was excellent to work with. There was never any pressure to buy, and he was always friendly, professional, and easy to communicate with. If he didn’t know the answer to one of our questions, he was upfront about it and got us the correct information right away. He also helped us find a truck that had features we weren’t originally looking for, and it ended up being a much better fit than what we had planned. Ethan, the used vehicle sales manager, was just as great to deal with. He was straightforward, honest, and made the whole purchase process easy. We didn’t work directly with the new vehicle sales manager, but when we asked about buying a brand new truck identical to the used one, we appreciated that he didn’t try to steer us in that direction. Instead, they all agreed the used truck was the better value and even offered to show us a new one so we could compare for ourselves. They were right. We ended up with a practically new truck with only 5,000 km that was exactly what we wanted. When we first looked at and test drove the truck, it was pouring rain. Because of that, we missed a small broken piece during the inspection. We brought it up after all the paperwork was signed and after taking delivery, and Ethan didn’t hesitate. He immediately said they would replace it. Overall, this was the best vehicle buying experience we’ve had, even better than when we bought our Volvo from the Volvo dealership. Everyone was honest, straightforward, and genuinely interested in helping us make the right decision rather than just making a sale. They stood behind what they sold, they’ve definitely earned our future business, and I wouldn’t hesitate to recommend them. The guys upstairs were also great to deal with. They were not pushy and professional.

Subject: Formal Complaint Regarding Misrepresentation of - Tejveer Gill

Subject: Formal Complaint Regarding Misrepresentation of Vehicle Condition and Unfulfilled Commitments I am writing to file a formal complaint regarding my recent vehicle purchase from your dealership. Before purchasing the vehicle, I was assured by the sales representative (Tarun Mander) that the remote starter was fully functional and would work as promised. This assurance was an important factor in my decision to proceed with the purchase. Unfortunately, after taking possession of the vehicle, I discovered that the remote starter did not work. Since then, I have made multiple attempts to have this issue resolved through your dealership. I have requested to be contacted by the dealership manager on several occasions, expecting the matter to be addressed in good faith. Instead, I encountered a lack of cooperation and no meaningful effort to resolve the problem. Despite repeated requests, the issue remains unresolved. I was told that the dealership manger “Randy” would resolve the issue only if he wants to. In addition to the remote starter issue, the vehicle detailing that was promised before delivery was not completed to an acceptable standard. The vehicle was not properly cleaned or prepared for delivery, which was disappointing given the expectations set during the sales process. Furthermore, the delivery of the vehicle was delayed beyond the agreed-upon possession date, causing unnecessary inconvenience. Despite these delays, the dealership failed to ensure that the vehicle was delivered in the condition that had been promised. My overall experience has left me feeling that the dealership made commitments to encourage the sale but failed to honor those commitments afterward. Throughout this process, I have found the dealership's conduct to be misleading and disappointing. In my experience, promises were made to secure my business, but they were not fulfilled once the sale was completed. Rather than working collaboratively to resolve legitimate concerns, I encountered resistance and a lack of accountability. I believe I purchased this vehicle based on representations that were not accurate and on commitments that were ultimately not honored. The combination of the non-functional remote starter, inadequate detailing, delayed possession, and the dealership's unwillingness to address these issues has significantly undermined my confidence in the dealership and its customer service. I respectfully request that the dealership honor its commitments by repairing the remote starter at no cost to me, addressing the deficiencies in the vehicle's delivery, and providing an appropriate resolution for the inconvenience and disappointment I have experienced. If this matter cannot be resolved promptly and fairly, I will have no choice but to pursue other avenues, including filing complaints with the appropriate consumer protection agencies and sharing my experience with other potential consumers. I hope this matter can still be resolved professionally and in good faith. I look forward to your prompt response. Sincerely, Tejveer Gill & Navneet Gill

They have had our vehicle for 7 weeks. - joshconway.7

They have had our vehicle for 7 weeks. We have received a handful of updates, the last being 3 weeks ago. We know it is some kind of engine issue, which the model we have is well-known for. Yet they have not offered a loaner vehicle or anything of the sort. Due to poor service we have had to spend a ridiculous amount of money on ubers etc. I would avoid this dealership if at all possible.

It is important for everyone to be on their toes before - TT

It is important for everyone to be on their toes before going to this store because if you are not careful, you will get ripped off. We were going well with Jass, the salesman, but when we indicated that we needed to leave and discuss the next day, the manager Salman Mansuri showed up and used his words and tactics to force us to agree and sign a letter of intent and pay a prepayment that was non-refundable and so so so small word that we didn't even notice it, and the staff didn't give us any indication of it. When we went back to check the price and the monthly fee on their website, other store and Mazda's website, we realized the difference was very big based on the same conditions. The next day we went to his store to question it and this manager kept covering with other things and stalling. After long time waiting and at our repeated request, they gave us the calculation in front of the computer in person, and then told us that maybe they had made a mistake in their system, and they would be willing to give us a discount. And at that point we needed to leave and they were going to do it the same way again. It made us feel like we were being cheated and duped. And the whole negotiation process made me as a consumer very uncomfortable and feel oppressed. We are afraid to proceed with the rest of the transaction with them. We would like to terminate and return our deposit. We informed the head office about what happened but got no response.

Extreme caution advised: Undisclosed safety defects, - Igor Macedo

Extreme caution advised: Undisclosed safety defects, failed inspection, and shortchanged reimbursement I strongly advise any used car buyer, especially out-of-province buyers, to exercise extreme caution when dealing with Southtown Hyundai. In July 2026, I purchased a 2024 Hyundai Santa Cruz from sales rep Audi Kropp and manager Cory Cooper. They assured me the vehicle was in "very good condition" with a passed Certified Pre-Owned / Mechanical Fitness Assessment. What followed was a complete failure of safety and basic consumer fairness: 1. Severe Undisclosed Defects & Inspection Failure: After driving the vehicle 600 km home to Saskatchewan, it immediately failed its SGI Out-of-Province safety inspection. The radar sensor was literally held on by a plastic zip-tie, the lower engine splash shield was missing, wheel alignment failed, and a front winter tire had a dangerous sidewall bulge. When the truck was shipped back to Edmonton, Southtown Hyundai’s own service department confirmed over $6,700 in required repairs, including a complete transmission replacement due to leaking case halves. 2. Customer Service Failures & Delays: We agreed on a 10:00 AM pickup on Saturday so the vehicle would be detailed and ready. When we arrived after traveling 5.5 hours, the vehicle was not ready until after 1:00 PM (handled by JP). The rushed cleaning left the interior damp with wet stains, and Kal Tire staff pointed out that a waxy spray was applied directly to the brake discs. Multiple cosmetic damages (door/bed scratches, windshield crack, cracked bumper, blurry backup camera) were also never disclosed prior to our trip. 3. Shortchanged on Contract Unwind: Sales Manager Cory Cooper agreed to unwind the purchase contract and reimburse my direct out-of-pocket expenses ($3,043.21). However, the e-transfer sent fell short by $664.72. Beyond denying travel meals and pet boarding, his math contained an additional $230.74 unexplained accounting error. When I asked for an itemized written breakdown of how his figure was calculated, Cory Cooper flatly refused over the phone, stating he was "done emailing." 4. Active Relisting of Defective Inventory: Despite knowing this vehicle requires a full transmission replacement and $3,000+ in safety and radar repairs, Southtown Hyundai has already relisted the exact vehicle back on their website for public sale at original price (STK : PW2153, VIN : 5NTJEDAF4RH100121). An official AMVIC complaint has been filed regarding these practices. Document every interaction and get everything in writing if you deal with this store.

We had a very good experience dealing with Go Auto - Jane

We had a very good experience dealing with Go Auto Yellowhead. Our salesman, Abe was very friendly and helpful. He did not pressure me to purchase the vehicle and gave me time to think about it. He and his manager were very accommodating with all of my requests and answering my questions. Although Abe and the finance person shared the package and warranty options, they left the decision up to me. We bought a 2016 Jeep Wrangler. It was in very good condition, especially for its age. There was a large jeep logo on the hood that was peeling off. I asked them to remove it knowing that the paint might be faded. Instead of just removing the peeling sticker, they offered to get the hood repainted at no extra cost to me. When we picked up the Jeep it was spotless! The whole process was positive! I highly recommend that you ask for Abe to help you out!

Atlantic Auto Sales is one of the best car dealers in - nathankj115

Atlantic Auto Sales is one of the best car dealers in Calgary. I bought my car from Sam in March and not only was he able to get me a great deal, he also has taken care of everything since. Sam and the team have also come through everytime with anything I needed for my car. Definitely recommend!

Promises "fully reconditioned," leaves you stranded with - marshallgarrett

Promises "fully reconditioned," leaves you stranded with a broken vehicle ​Save yourself the stress and do not buy a used vehicle from West Edmonton Hyundai. They sold me a vehicle for $34,000 assuring me it was fully reconditioned and passed inspection with flying colors. The moment I took it off the lot, it was clear that was completely false. ​Right away, I noticed a TPMS light on the dash, a broken turn signal that was literally filled with water, terrible wiper blades, low brake fluid, low coolant, and oil that was visibly dirty and old. ​Because of all these obvious red flags, I paid to get an independent inspection done. To their credit, the dealership reimbursed the inspection cost and oil change, but the mechanic's report was a nightmare: over $4,000 in major mechanical repairs needed, including a worn-out toe arm (a severe steering issue) and a leaking timing chain case. ​West Edmonton Hyundai fixed the minor things I originally caught, but refused to cover the $4,000 in actual structural and mechanical repairs. ​Now the vehicle is sitting useless in my driveway. I’m a single dad, and my youngest son has Down syndrome along with other health issues. Getting him to his medical appointments isn't optional, but now I’m stuck constantly rescheduling his care or begging people to borrow a car. On top of managing his needs and parenting my two boys with autism when they're with me, I now have to deal with being sold an unsafe vehicle. ​I don’t have an extra $4,000 lying around to fix a car I just bought for $34k under the promise it was fully inspected. They took my money, handed me defective keys, and stopped caring the second the deal was done. Go somewhere that actually stands by what they sell.

Glenn Alexander was our sales specialist. - kfwilson68

Glenn Alexander was our sales specialist. Was looking for a used truck. When one came in that met our needs he contacted us right away. Was very accomodating throught the process. As it was a used vehicle it had to go through the inspection process which revealed it needed new tires. Glenn went to bat for us and has a set of heavy duty all weather truck tires installed instead of more basic tires. Glenn's service was fantastic.

Traded in my car on a used car in March, 2026. - GonetotheDogs

Traded in my car on a used car in March, 2026. Only now can I handle speaking about it. If buying a used car could be a traumatic experience (which I think it could), purchasing this car from Go Auto Outlet South was. I feel as a mature woman, purchasing my car alone, I was preyed upon by every, single (male) person that I encountered in this dealership. And that was MANY because every time I turned around, a new guy was coming over. It took FOUR visits to the Leduc dealership (from my home in Sherwood Park) - 4 hours each on Saturday and Sunday; 3 hours in the afternoon a couple of days later and 2 hours (of SHEER xxxx!!) on the night I picked up my 'new' car. Everything else had been bad enough - and I mean BAD!! - but the evening I picked up the car I had a full-blown anxiety/panic attack - sat in my vehicle outside the dealership flushed and dripping in sweat, crying, shaking, bp thumping in my ears, and was physically ill for two weeks after. Way too much misery and detail to get into here about everything that was WRONG, terrible, unethical and discriminatory about the way this dealership treated me and how they conduct their business. As if purchasing a vehicle (especially a used one) isn't stressful enough, these guys (aside from reception staff in my 4 days/13 day and evening hours there, I only saw male sales staff) employ every nasty sales strategy in the book to wear you down, exhaust and confuse you, to get max $$ from you (through purchase price and financing terms). They fire multiple sales staff at you - I 'worked with' at least SIX sales staff over my 4 trips there. No consistency, no sense of feeling 'looked after' by one sales person - nobody sharing information - paperwork and things we had agreed on kept disappearing, necessitating starting all over with another sales guy. Clearly intended to confuse the solo, older woman. The review of the Bill of Sale and finance contract was done at the end of 4 hours on the 2nd day, at closing time on Sunday (after EIGHT hours over the weekend), by which time I could ONLY think of getting out of the place - anxiety off the charts, hungry, thirsty, hot and completely exhausted. I signed away, including purchasing a $1,500 "protection package" for which COUNTLESS requests (over the phone and over the next two trips there) for an invoice/receipt/proof of application (of rust protection) were denied. NEVER did receive proof of application of this 'protection package' - just 'take our word for it - it's there!' Right. The first sales guy, Muhammad, lied to me about there being two key fobs. He noted and signed re this on the 'first contract' I worked on with him - but that contract disappeared, so so did the signed note about the fob and all the pricing/financing we had agreed to ... just gone. They also insist on getting the registration for the car - first time I've encountered that. Have always got my own registration and when I said I wanted to get it myself, Justin said 'no, we don't allow that'. This resulted in a change in the pick-up time (I had already booked a half-day off work - had to change that). Then, on the cold, snowy night I went to pick up the car from Justin, at the CORRECT time (I have ZERO doubt that I had noted the correct time because of the change), Justin wasn't there. Yet another sales guy comes over, tells me I'm late, Justin has left and I'm 'lucky there is still some staff there - we're technically closed!' REALLY?! Couldn't believe it. We then argued about the missing fob (which I found out about then) - it was a real scene (I couldn't take anymore; he was AWFUL to me). I was "promised" the 2nd fob in 3 weeks ... Think I got it? No. Conclusions: 1) DO NOT BUY A VEHICLE FROM GO AUTO!! 2) DO NOT BUY A VEHICLE FROM THIS DEALERSHIP OR THESE PEOPLE!!

Mike Torbeih was terrible to work with. - fastwheelz

Mike Torbeih was terrible to work with. Immediately confrontational and aggressive His lack of professionalism absolutely lost a sale and I hope others think twice about dealing with him and this dealership.

I purchased a 2026 rouge 5 months ago. - fasttracktolife

I purchased a 2026 rouge 5 months ago. My car has 6500 km on it now and the tires are already 30% done, they said it's normal wear for the tires they supply, they said they can't make a claim until my tires are 90% gone with a tread depth of 2/32. I then told the service manager that driving my car tires down to 2/32 (10% tread left) was very unsafe. I also mentioned that it's not normal for Yokohama tire to loose 30% tread will equal out to loosing 90% tread loss before my second oil change. They said it's 100% normal to loose that much tread and then brushed me off. They obviously don't equip there cars with tires that are ment for Alberta driving. The worst part about all this is that I paid for gold prospection on my tires and I geuss that doesn't include premature wear. They had a excuse for everything and even tried to measure my tires with a defective electronic tread depth gauge. I knew there Gage was off due to the fact I went to another shop to have my tread depth on my tires measured. I then told them to grab a new non digit gage and to measure infront of me. And the outcome was that the tread depth on my tires where less than what they claimed. They then got flustered with me and disregarded anything I had to say afterwards.

Not recommended — avoid going to this dealership. - Charles

Not recommended — avoid going to this dealership. They refused to refund my deposit. The salesman promised to refund the deposit if I decided not to proceed with the purchase, so I put down a $1000 deposit as instructed. Later, I decided not to proceed with the purchase and requested a refund. The salesman refused. I contacted the general manager, and he said he would look into the documents. I never got a reply.

Put a $500 deposit on a used truck via e-transfer. - presstyler

Put a $500 deposit on a used truck via e-transfer. Went in to view truck and we couldn’t come to an agreement on price. Before I left we agreed the deposit would be mailed back to me to expect it 8-10 business days. Well it’s now 31 days later. Have spoken to multiple managers stating it has been sent but the date it was sent out has “changed” and latest date I’ve heard was way after I was told it would be 7-10 days. I’ve had enough called a bunch of times saying I’d just like an e transfer back and how that’s a pretty simple way for the manager to resolve this issue. Told them I need the money back now. Apparently they won’t do that to make this right. Tried leaving a message with whoever answers the phone for the General Manager to call me back. Tried leaving a message on his direct line and of course crickets. So now I’m stuck checking the mail every day hoping it magically appears when really I don’t even know if it’s been sent or not. Horrible customer service and a very simple fix to this could have just been sending me an e transfer back after the first 10 days of me waiting.

Went to deal on a 26 King Ranch they advertised for 86 - Kevin C

Went to deal on a 26 King Ranch they advertised for 86 thousand in Aoto Trader. Called ahead booked an appointment with a sales person to come in and check the truck out. Recieved at least 3 calls after that to make sure I was coming in. Arrived for my appointment and the truck I wanted to look at wasn't in. It was on a test drive. The sales person tried to sell me to a platinum. Didn't want the platinum after the test drive. Asked to see the king ranch and now it was on an extended test drive and wasn't available, but they had a red one in transit that they would make me a fantastic deal on. Negotiated a final price and put down a 5K deposit. Was told the truck would be in within a week. This was a Thursday. I was very happy with the deal. Monday recieved a phone call from Carter asking if i would be interested in another truck as the one I put the down payment on was no longer available. Carter kept asking if I would take a vehicle with less opitions but would not commit to a price. He kept asking me what I wanted and I told him I wanted the truck he sold me on Thursday. He then told me how hard he had been working trying to find me tje same truck but none were available. He did offer to factory order me one but again would not commit to the deal.we made and said it would be 3 months before it arrived. Within 10 minutes of hanging with Carter found the identical truck at a reputable dealer. When I showed them the deal Carter made they immediately said there is no way they could match it without loosing 4K. I ended up buying the truck from them but had to pay more. It sure seems to me that Macklin is playing a silly game of bait and switch and can't be trusted. Simply put, there hand shake and word are worthless.

Great place to buy a vehicle the whole team is good - Wapanweb

Great place to buy a vehicle the whole team is good regardless of who you go to. Our salesman was Johnny, and our finance guy was Oz. Great team. Love our car! They went above and beyond even after signing paperwork. Great business will recommend to others.

I had a remote starter installed in my RVR at Bow - arcticborn

I had a remote starter installed in my RVR at Bow Mitsubishi less than two years ago (I've had it it for only one winter) and recently learned that it worked only by pressing "open" three times on my fob in stead of "close", so I took my car in today for diagnostics. Turns out the part was faulty, but because I had driven enough kms during summer (and who uses a remote starter in summer to know if it's working properly?) to exceed the warranty, a new module wasn't covered. The rep at the service counter said starters are usually good for several years, so the fault was obviously with the poor quality of the starter I originally got. All in, my "basic" starter ended up costing me over $1200, leaving me mistrustful of Mitsubishi parts and unsure of the new starter's reliability. The service rep spoke calmly and respectfully, but I would have appreciated Mitsubishi making it up to me somehow since the problem arose because of the part THEY installed. Rubbing salt in the wound, the technician hadn't closed my car hood completely either (I found out as I drove away). My rating is based off this bad experience compounded by the fact a faulty part was installed on a previous visit.

I have purchased 6 new trucks at Davis GM (or formerly - sam czember

I have purchased 6 new trucks at Davis GM (or formerly Stephenson's) in my 66 year life and 1 used impala.. Today I wanted a flat repaired on my last new truck purchase and was told it would cost $25! So much for loyalty. My next new truck will not come from Davis.

I can honestly say that I have been a satisfied customer - mr_t_58

I can honestly say that I have been a satisfied customer at this Tower Chrysler Dealership for the past 6 years. Whenever my scheduled and non-scheduled appointments come up, this is the dealership of my choice. My service advisor Russell H. gets me in and out in a reasonable time, and if I can’t wait around, the Tower Shuttle or Uber takes me to and from my destination. Russell is very friendly and hugely knowledgeable in his role. The only stumbling block is when a part is on back order, which can impact my day to day activities, but that really isn’t the dealerships’ fault. I don’t have any complaints on the quality of the workmanship from the guys in the shop, as just like the front end folks, they are all professionals and it shows. Other than Russell helping me out, the other ones are Nader the Service Manager, and Amanda the office assistant. These people and their willingness in seeing that my service needs are looked after properly, are the reasons that I continue to visit Tower Chrysler. David T.

Dealership has gone down hill. - Disgusted Ram Owner

Dealership has gone down hill. I was forced to pay full price for both attempts at fixing my Ram 2500 Diesel truck and found my truck had been driven extremely hard while in their care. Fuel consumption jumped by more than 2 l/100 and my items in the truck were in a haphazard state. I've purchased many units in the past from the dealership but rest assured it won't happen again. Stay clear of this place. I'd have given less than one star if I could. Kind of sad given the great place that it used to be.

Amazing service for the purchase of my new VW. - Melissa Petryna

Amazing service for the purchase of my new VW. Would highly recommend the sales team!

I appreciate the courteous staff, skilled technicians and - Bev

I appreciate the courteous staff, skilled technicians and knowledgeable service advisors. The work is completed in a timely manner. Shuttle service is excellent!

Unbelievable service, and time management skills! - Kanen Cottreau

Unbelievable service, and time management skills! I was able to get a vehicle I loved with financing in under 3 hours of showing up. The vehicle is treating me well, I love it. The team really did an outstanding job with helping me, even with my credit score!

Recently had my truck in for a recall service , Got back - DALE.HOSKER

Recently had my truck in for a recall service , Got back in same day, got home my drivers door edge was scraped , from opening door and hitting something , 1"1/2 nothing was said to me just gave me keys and said have a great day cost is about $500 this company will never see my truck again . Have a nice day II

Jeff Panner incredible customer service very - gxthorne

Jeff Panner incredible customer service very professional, and a very clean workplace just top-notch service .

Best Rate Auto Sales has the Best sales associates and - Mouse22

Best Rate Auto Sales has the Best sales associates and Simmion is the best. Best rate has been there for me at ever buy. I have bought 2 cars from Rod and Simmion. I would go anywhere else . If they don’t have the car you want they will go out of there way to find you that car that you love . Thank you for all the personal help . They will go pick up that vehicle and then delivery your vehicle to your house . Amazing friendly service Need a car call Best Rate they deliver..

Terrible customer service. - tannerchutskoff1

Terrible customer service. Agreed on a trade in price. Did all the paperwork, but didn’t sign the contract due to closing of store hrs. They told me to cancel the payments and to get the total amount left owing on my vehicle for a pay out. The next day they ghosted for 4 days. Told me they lost the buyer for my trade in and couldn’t do the price we agreed on. Then they low balled me. They tried to say they were giving me a deal still. That they were giving me a 5000 dollars off the new vehicle which was already a federal incentive. Talk about shady xxxxxxx dealership.