192 Alberta Used Car Dealers

From the first call I made to Toyota Northwest Edmonton - jbeagle

From the first call I made to Toyota Northwest Edmonton on a Friday, to the delivery of my new (used) Rav4 the following Monday, Brice Folden was absolutely fabulous! Brice provided me with all the paperwork/documents required and requested to get going without any hiccups. He and the entire crew showed me why Toyota is number one. A big thank you to everyone involved.

We had a great experience from start to finish. - Brad

We had a great experience from start to finish. Bilal was our salesperson and was excellent to work with. There was never any pressure to buy, and he was always friendly, professional, and easy to communicate with. If he didn’t know the answer to one of our questions, he was upfront about it and got us the correct information right away. He also helped us find a truck that had features we weren’t originally looking for, and it ended up being a much better fit than what we had planned. Ethan, the used vehicle sales manager, was just as great to deal with. He was straightforward, honest, and made the whole purchase process easy. We didn’t work directly with the new vehicle sales manager, but when we asked about buying a brand new truck identical to the used one, we appreciated that he didn’t try to steer us in that direction. Instead, they all agreed the used truck was the better value and even offered to show us a new one so we could compare for ourselves. They were right. We ended up with a practically new truck with only 5,000 km that was exactly what we wanted. When we first looked at and test drove the truck, it was pouring rain. Because of that, we missed a small broken piece during the inspection. We brought it up after all the paperwork was signed and after taking delivery, and Ethan didn’t hesitate. He immediately said they would replace it. Overall, this was the best vehicle buying experience we’ve had, even better than when we bought our Volvo from the Volvo dealership. Everyone was honest, straightforward, and genuinely interested in helping us make the right decision rather than just making a sale. They stood behind what they sold, they’ve definitely earned our future business, and I wouldn’t hesitate to recommend them. The guys upstairs were also great to deal with. They were not pushy and professional.

It is important for everyone to be on their toes before - TT

It is important for everyone to be on their toes before going to this store because if you are not careful, you will get ripped off. We were going well with Jass, the salesman, but when we indicated that we needed to leave and discuss the next day, the manager Salman Mansuri showed up and used his words and tactics to force us to agree and sign a letter of intent and pay a prepayment that was non-refundable and so so so small word that we didn't even notice it, and the staff didn't give us any indication of it. When we went back to check the price and the monthly fee on their website, other store and Mazda's website, we realized the difference was very big based on the same conditions. The next day we went to his store to question it and this manager kept covering with other things and stalling. After long time waiting and at our repeated request, they gave us the calculation in front of the computer in person, and then told us that maybe they had made a mistake in their system, and they would be willing to give us a discount. And at that point we needed to leave and they were going to do it the same way again. It made us feel like we were being cheated and duped. And the whole negotiation process made me as a consumer very uncomfortable and feel oppressed. We are afraid to proceed with the rest of the transaction with them. We would like to terminate and return our deposit. We informed the head office about what happened but got no response.

I recently purchased my Kia from Go Kia South, and I had - Prof. P Zarrin

I recently purchased my Kia from Go Kia South, and I had a wonderful experience from start to finish. I would especially like to thank Karan Trehan, my salesperson, for his excellent service, professionalism, patience, cooperation, and kindness. Karan was very helpful and made my car-buying process smooth and confident. I would also like to sincerely thank Sahil for helping me arrange my car insurance. He was very cooperative, knowledgeable, and made the insurance process easy and stress-free. Both Karan and Sahil were friendly, respectful, and genuinely committed to helping me. I truly appreciate their great work and customer service. Highly recommended! Dr. P Zarrin

My service advisor Dionne Steinhauer delivered an amazing - nolipt8

My service advisor Dionne Steinhauer delivered an amazing service this morning! She made sure to review my bill with me.

Subject: Formal Complaint Regarding Misrepresentation of - Tejveer Gill

Subject: Formal Complaint Regarding Misrepresentation of Vehicle Condition and Unfulfilled Commitments I am writing to file a formal complaint regarding my recent vehicle purchase from your dealership. Before purchasing the vehicle, I was assured by the sales representative (Tarun Mander) that the remote starter was fully functional and would work as promised. This assurance was an important factor in my decision to proceed with the purchase. Unfortunately, after taking possession of the vehicle, I discovered that the remote starter did not work. Since then, I have made multiple attempts to have this issue resolved through your dealership. I have requested to be contacted by the dealership manager on several occasions, expecting the matter to be addressed in good faith. Instead, I encountered a lack of cooperation and no meaningful effort to resolve the problem. Despite repeated requests, the issue remains unresolved. I was told that the dealership manger “Randy” would resolve the issue only if he wants to. In addition to the remote starter issue, the vehicle detailing that was promised before delivery was not completed to an acceptable standard. The vehicle was not properly cleaned or prepared for delivery, which was disappointing given the expectations set during the sales process. Furthermore, the delivery of the vehicle was delayed beyond the agreed-upon possession date, causing unnecessary inconvenience. Despite these delays, the dealership failed to ensure that the vehicle was delivered in the condition that had been promised. My overall experience has left me feeling that the dealership made commitments to encourage the sale but failed to honor those commitments afterward. Throughout this process, I have found the dealership's conduct to be misleading and disappointing. In my experience, promises were made to secure my business, but they were not fulfilled once the sale was completed. Rather than working collaboratively to resolve legitimate concerns, I encountered resistance and a lack of accountability. I believe I purchased this vehicle based on representations that were not accurate and on commitments that were ultimately not honored. The combination of the non-functional remote starter, inadequate detailing, delayed possession, and the dealership's unwillingness to address these issues has significantly undermined my confidence in the dealership and its customer service. I respectfully request that the dealership honor its commitments by repairing the remote starter at no cost to me, addressing the deficiencies in the vehicle's delivery, and providing an appropriate resolution for the inconvenience and disappointment I have experienced. If this matter cannot be resolved promptly and fairly, I will have no choice but to pursue other avenues, including filing complaints with the appropriate consumer protection agencies and sharing my experience with other potential consumers. I hope this matter can still be resolved professionally and in good faith. I look forward to your prompt response. Sincerely, Tejveer Gill & Navneet Gill

I bought my 2026 Kona from another dealership and had it - Rotate

I bought my 2026 Kona from another dealership and had it serviced twice at Crowfoot Hyundai over the last two weeks. I found their services professional and courteous. Service Advisor Fiona Rea was friendly and prompt in her procedures and folllow up. I appreciate all this help and will certainly continue to have my car serviced there.

Extreme caution advised: Undisclosed safety defects, - Igor Macedo

Extreme caution advised: Undisclosed safety defects, failed inspection, and shortchanged reimbursement I strongly advise any used car buyer, especially out-of-province buyers, to exercise extreme caution when dealing with Southtown Hyundai. In July 2026, I purchased a 2024 Hyundai Santa Cruz from sales rep Audi Kropp and manager Cory Cooper. They assured me the vehicle was in "very good condition" with a passed Certified Pre-Owned / Mechanical Fitness Assessment. What followed was a complete failure of safety and basic consumer fairness: 1. Severe Undisclosed Defects & Inspection Failure: After driving the vehicle 600 km home to Saskatchewan, it immediately failed its SGI Out-of-Province safety inspection. The radar sensor was literally held on by a plastic zip-tie, the lower engine splash shield was missing, wheel alignment failed, and a front winter tire had a dangerous sidewall bulge. When the truck was shipped back to Edmonton, Southtown Hyundai’s own service department confirmed over $6,700 in required repairs, including a complete transmission replacement due to leaking case halves. 2. Customer Service Failures & Delays: We agreed on a 10:00 AM pickup on Saturday so the vehicle would be detailed and ready. When we arrived after traveling 5.5 hours, the vehicle was not ready until after 1:00 PM (handled by JP). The rushed cleaning left the interior damp with wet stains, and Kal Tire staff pointed out that a waxy spray was applied directly to the brake discs. Multiple cosmetic damages (door/bed scratches, windshield crack, cracked bumper, blurry backup camera) were also never disclosed prior to our trip. 3. Shortchanged on Contract Unwind: Sales Manager Cory Cooper agreed to unwind the purchase contract and reimburse my direct out-of-pocket expenses ($3,043.21). However, the e-transfer sent fell short by $664.72. Beyond denying travel meals and pet boarding, his math contained an additional $230.74 unexplained accounting error. When I asked for an itemized written breakdown of how his figure was calculated, Cory Cooper flatly refused over the phone, stating he was "done emailing." 4. Active Relisting of Defective Inventory: Despite knowing this vehicle requires a full transmission replacement and $3,000+ in safety and radar repairs, Southtown Hyundai has already relisted the exact vehicle back on their website for public sale at original price (STK : PW2153, VIN : 5NTJEDAF4RH100121). An official AMVIC complaint has been filed regarding these practices. Document every interaction and get everything in writing if you deal with this store.

We had a very good experience dealing with Go Auto - Jane

We had a very good experience dealing with Go Auto Yellowhead. Our salesman, Abe was very friendly and helpful. He did not pressure me to purchase the vehicle and gave me time to think about it. He and his manager were very accommodating with all of my requests and answering my questions. Although Abe and the finance person shared the package and warranty options, they left the decision up to me. We bought a 2016 Jeep Wrangler. It was in very good condition, especially for its age. There was a large jeep logo on the hood that was peeling off. I asked them to remove it knowing that the paint might be faded. Instead of just removing the peeling sticker, they offered to get the hood repainted at no extra cost to me. When we picked up the Jeep it was spotless! The whole process was positive! I highly recommend that you ask for Abe to help you out!

Absolutely deplorable business practices. - erin.wight0123

Absolutely deplorable business practices. I work nights and they repeatedly call me and wake me up during the day even though I have asked them not to probably about 20 times. I was assured by a manager that my phone number was removed and that they put my husband's phone number instead. I received a call again for a promotional offer that woke me up. I do not put my phone on do not disturb, in case it is an emergency from my elderly parent who is in hospice. Good to know that the manager has lied to my face repeatedly about removing my number and somehow they can't figure out how to not enrage a customer. How difficult is it to just change the number on file to my husbands, whose name is on the car and who pays for it. I block the numbers and then a new salesman with a new phone number will call about getting a new car. I will absolutely never give Hyundai my business ever again simply for this, I work with hundreds of people and will always tell them to avoid Hyundai. The stress of working 14 hour night shifts and then receiving calls that wake you up when you already lose sleep for a parent with cancer is ridiculous.

Glenn Alexander was our sales specialist. - kfwilson68

Glenn Alexander was our sales specialist. Was looking for a used truck. When one came in that met our needs he contacted us right away. Was very accomodating throught the process. As it was a used vehicle it had to go through the inspection process which revealed it needed new tires. Glenn went to bat for us and has a set of heavy duty all weather truck tires installed instead of more basic tires. Glenn's service was fantastic.

Traded in my car on a used car in March, 2026. - GonetotheDogs

Traded in my car on a used car in March, 2026. Only now can I handle speaking about it. If buying a used car could be a traumatic experience (which I think it could), purchasing this car from Go Auto Outlet South was. I feel as a mature woman, purchasing my car alone, I was preyed upon by every, single (male) person that I encountered in this dealership. And that was MANY because every time I turned around, a new guy was coming over. It took FOUR visits to the Leduc dealership (from my home in Sherwood Park) - 4 hours each on Saturday and Sunday; 3 hours in the afternoon a couple of days later and 2 hours (of SHEER xxxx!!) on the night I picked up my 'new' car. Everything else had been bad enough - and I mean BAD!! - but the evening I picked up the car I had a full-blown anxiety/panic attack - sat in my vehicle outside the dealership flushed and dripping in sweat, crying, shaking, bp thumping in my ears, and was physically ill for two weeks after. Way too much misery and detail to get into here about everything that was WRONG, terrible, unethical and discriminatory about the way this dealership treated me and how they conduct their business. As if purchasing a vehicle (especially a used one) isn't stressful enough, these guys (aside from reception staff in my 4 days/13 day and evening hours there, I only saw male sales staff) employ every nasty sales strategy in the book to wear you down, exhaust and confuse you, to get max $$ from you (through purchase price and financing terms). They fire multiple sales staff at you - I 'worked with' at least SIX sales staff over my 4 trips there. No consistency, no sense of feeling 'looked after' by one sales person - nobody sharing information - paperwork and things we had agreed on kept disappearing, necessitating starting all over with another sales guy. Clearly intended to confuse the solo, older woman. The review of the Bill of Sale and finance contract was done at the end of 4 hours on the 2nd day, at closing time on Sunday (after EIGHT hours over the weekend), by which time I could ONLY think of getting out of the place - anxiety off the charts, hungry, thirsty, hot and completely exhausted. I signed away, including purchasing a $1,500 "protection package" for which COUNTLESS requests (over the phone and over the next two trips there) for an invoice/receipt/proof of application (of rust protection) were denied. NEVER did receive proof of application of this 'protection package' - just 'take our word for it - it's there!' Right. The first sales guy, Muhammad, lied to me about there being two key fobs. He noted and signed re this on the 'first contract' I worked on with him - but that contract disappeared, so so did the signed note about the fob and all the pricing/financing we had agreed to ... just gone. They also insist on getting the registration for the car - first time I've encountered that. Have always got my own registration and when I said I wanted to get it myself, Justin said 'no, we don't allow that'. This resulted in a change in the pick-up time (I had already booked a half-day off work - had to change that). Then, on the cold, snowy night I went to pick up the car from Justin, at the CORRECT time (I have ZERO doubt that I had noted the correct time because of the change), Justin wasn't there. Yet another sales guy comes over, tells me I'm late, Justin has left and I'm 'lucky there is still some staff there - we're technically closed!' REALLY?! Couldn't believe it. We then argued about the missing fob (which I found out about then) - it was a real scene (I couldn't take anymore; he was AWFUL to me). I was "promised" the 2nd fob in 3 weeks ... Think I got it? No. Conclusions: 1) DO NOT BUY A VEHICLE FROM GO AUTO!! 2) DO NOT BUY A VEHICLE FROM THIS DEALERSHIP OR THESE PEOPLE!!

I had a very disappointing experience with Red Deer - devilwearsprada

I had a very disappointing experience with Red Deer Nissan. The customer service was extremely poor, and several staff members were rude and dismissive. In particular, the service manager, Jared was unprofessional and even insulted me when I asked questions about the work that had been performed on my vehicle. I purchased my vehicle brand new, but within three weeks I started experiencing multiple issues. After bringing it in for major repairs, I noticed that the rubber seals on the vehicle doors had been damaged and stripped. In addition, my brakes are now making a creaking noise that was not present before. What was even more concerning was that the dealership claimed the vehicle had no problems and was safe to drive, despite what appeared to be a lack of a thorough assessment of the issues I reported. Rather than carefully investigating my concerns, they were dismissed without proper attention. Throughout the process, there was very little accountability or responsibility taken for the problems I experienced. Instead of receiving clear answers and professional service, I was met with rude behavior and a dismissive attitude. Based on my experience, I would not recommend this dealership's service department and would advise others to carefully inspect their vehicle after any repair work and seek a second opinion if they have safety concerns.

I am very happy with my vehicle I have purchased from - Angelina-borelli

I am very happy with my vehicle I have purchased from Atlantic auto sales ! My car works amazing and if I am in need any tune ups it’s always done right away and no problem. Sam is an honest amazing guy who cares and values his costumers.

I had a very disappointing experience dealing with Mike - Abhi

I had a very disappointing experience dealing with Mike Torbeih, Sales Manager at Kia North Edmonton. From the beginning, the communication was unprofessional and the interaction felt unnecessarily difficult. A sales manager should set the standard for customer service and professionalism, but unfortunately my experience was the opposite. The way I was treated was rude and left a very negative impression of the dealership. I hope Kia North takes this feedback seriously and provides additional coaching to improve customer service, communication, and professionalism. Customers deserve to be treated with respect, regardless of whether a deal is made or not.

This dealership made an error in a Car Fax report. - zhvoto1

This dealership made an error in a Car Fax report. They filled in the odometer total as "miles" instead of kilometres. To anyone researching a car, they most certainly believe that there was a "rollback" on the odometer. I asked them to correct their data entry in order to sell my car. The first person I dealt with was kind and apologetic, promising to correct the situation. When it was not done, I spoke to a manager (no name provided). He was belligerent, combative and refused to help telling me to do it myself. Absolutely disgusting business scruples or acumen. They made a nasty error and refuse to correct it.

Was looking to purchase a new Ford escape at the dealer. - Cashsale105

Was looking to purchase a new Ford escape at the dealer. Dealt with a kid he was great a little bit of an green horn with knowledge but was very friendly. After looking and expressing interest in the vehicle the sales kid had to being his manger Carter. We stated to Carter that we will be paying with cash but we needing some time with the to get the cash. Carter was oddly pushy about financing, which made no sense when we first started stating that we would bring in cash. We stated to Carter that we are interested in the the car and even put down a good will $1000 on the car. We had a few requests for the car since the car has been sitting on the lot for a long time, you can see the dust and dirt and low low km 31 km we asked Carter if he can put the car into service so that they can check the batteries and have service check over the car and software updates that are required for new hybrid cars. While we were waiting on our end financing to come though Carter started to become pushy and requsting daily when we can come pick up. We reminded him that we would like the car serviced and had requests and also we are requesting the paperwork from service department for our records. It took over a week to get the financing to complete we got the cash, and Carter was continuously pushy about the financing and when asked if the servicing is done he would say it is complete all that he is waiting for is us to get there. We came back in a week with the cash, we again asked if everything was completed he assured us everything was good but one small thing its not detailed his girls had to goto the stampede and couldnt detail my new car. We were ok with that and went to give financing office for paperwork and pay. (Depac is awsome) Money was given and now we can see our new car. Ok its still a bit dirty, asked for the paperwork of the servicing that was requested he didnt have any and had many excuses. The place was closing soo so we had to go and couldnt push for the paperwork more. Bought it home the next day when the Ford wifi kicked in software for the car started to partially download the required software and all of these warning lights came on. Opened the hood of the car to see the engine was still covered in dust! NOTHING was done on the car and Carter lied about thr car being serviced he was only interested in make the sale and pushing his financing. We had to bring thr car to our local Ford dealership to find out that nothing was done on the car. Cam clark updated the cars software fully and the check engine lights came on and we also found out that there were a pile of errors and are car sensors were not working. Thank you cam Clark for fixing all these issues. Cam Clark's assessment was that and they were positive thst this car wqs never touched when it came to the maclin lot. No thank you maclin and Carter if you would listened a little bit rather then trying to push your nonsense financing and not let me bring home a car with issues you could of gotten a better rating. And we gave you over a week and we put a good will on the car also and it was not like we were unwilling to pay for the servicing if needed. It is best to avoid the sales department but the financing department was great. We will be giving a bad score also on Ford's survey, Carter seemed oddly concerned about the Ford survey.

Put a $500 deposit on a used truck via e-transfer. - presstyler

Put a $500 deposit on a used truck via e-transfer. Went in to view truck and we couldn’t come to an agreement on price. Before I left we agreed the deposit would be mailed back to me to expect it 8-10 business days. Well it’s now 31 days later. Have spoken to multiple managers stating it has been sent but the date it was sent out has “changed” and latest date I’ve heard was way after I was told it would be 7-10 days. I’ve had enough called a bunch of times saying I’d just like an e transfer back and how that’s a pretty simple way for the manager to resolve this issue. Told them I need the money back now. Apparently they won’t do that to make this right. Tried leaving a message with whoever answers the phone for the General Manager to call me back. Tried leaving a message on his direct line and of course crickets. So now I’m stuck checking the mail every day hoping it magically appears when really I don’t even know if it’s been sent or not. Horrible customer service and a very simple fix to this could have just been sending me an e transfer back after the first 10 days of me waiting.

I had a remote starter installed in my RVR at Bow - arcticborn

I had a remote starter installed in my RVR at Bow Mitsubishi less than two years ago (I've had it it for only one winter) and recently learned that it worked only by pressing "open" three times on my fob in stead of "close", so I took my car in today for diagnostics. Turns out the part was faulty, but because I had driven enough kms during summer (and who uses a remote starter in summer to know if it's working properly?) to exceed the warranty, a new module wasn't covered. The rep at the service counter said starters are usually good for several years, so the fault was obviously with the poor quality of the starter I originally got. All in, my "basic" starter ended up costing me over $1200, leaving me mistrustful of Mitsubishi parts and unsure of the new starter's reliability. The service rep spoke calmly and respectfully, but I would have appreciated Mitsubishi making it up to me somehow since the problem arose because of the part THEY installed. Rubbing salt in the wound, the technician hadn't closed my car hood completely either (I found out as I drove away). My rating is based off this bad experience compounded by the fact a faulty part was installed on a previous visit.

Great place to buy a vehicle the whole team is good - Wapanweb

Great place to buy a vehicle the whole team is good regardless of who you go to. Our salesman was Johnny, and our finance guy was Oz. Great team. Love our car! They went above and beyond even after signing paperwork. Great business will recommend to others.

I have purchased 6 new trucks at Davis GM (or formerly - sam czember

I have purchased 6 new trucks at Davis GM (or formerly Stephenson's) in my 66 year life and 1 used impala.. Today I wanted a flat repaired on my last new truck purchase and was told it would cost $25! So much for loyalty. My next new truck will not come from Davis.

I can honestly say that I have been a satisfied customer - mr_t_58

I can honestly say that I have been a satisfied customer at this Tower Chrysler Dealership for the past 6 years. Whenever my scheduled and non-scheduled appointments come up, this is the dealership of my choice. My service advisor Russell H. gets me in and out in a reasonable time, and if I can’t wait around, the Tower Shuttle or Uber takes me to and from my destination. Russell is very friendly and hugely knowledgeable in his role. The only stumbling block is when a part is on back order, which can impact my day to day activities, but that really isn’t the dealerships’ fault. I don’t have any complaints on the quality of the workmanship from the guys in the shop, as just like the front end folks, they are all professionals and it shows. Other than Russell helping me out, the other ones are Nader the Service Manager, and Amanda the office assistant. These people and their willingness in seeing that my service needs are looked after properly, are the reasons that I continue to visit Tower Chrysler. David T.

Dealership has gone down hill. - Disgusted Ram Owner

Dealership has gone down hill. I was forced to pay full price for both attempts at fixing my Ram 2500 Diesel truck and found my truck had been driven extremely hard while in their care. Fuel consumption jumped by more than 2 l/100 and my items in the truck were in a haphazard state. I've purchased many units in the past from the dealership but rest assured it won't happen again. Stay clear of this place. I'd have given less than one star if I could. Kind of sad given the great place that it used to be.

Amazing service for the purchase of my new VW. - Melissa Petryna

Amazing service for the purchase of my new VW. Would highly recommend the sales team!

They bent over backwards to solve the problem with my - steveproudler

They bent over backwards to solve the problem with my truck. Due to complications out of their control the repair took longer than it should have but they were able to fix it and kept me informed with the progress as it went along.

Unbelievable service, and time management skills! - Kanen Cottreau

Unbelievable service, and time management skills! I was able to get a vehicle I loved with financing in under 3 hours of showing up. The vehicle is treating me well, I love it. The team really did an outstanding job with helping me, even with my credit score!

Recently had my truck in for a recall service , Got back - DALE.HOSKER

Recently had my truck in for a recall service , Got back in same day, got home my drivers door edge was scraped , from opening door and hitting something , 1"1/2 nothing was said to me just gave me keys and said have a great day cost is about $500 this company will never see my truck again . Have a nice day II

Jeff Panner incredible customer service very - gxthorne

Jeff Panner incredible customer service very professional, and a very clean workplace just top-notch service .

Best Rate Auto Sales has the Best sales associates and - Mouse22

Best Rate Auto Sales has the Best sales associates and Simmion is the best. Best rate has been there for me at ever buy. I have bought 2 cars from Rod and Simmion. I would go anywhere else . If they don’t have the car you want they will go out of there way to find you that car that you love . Thank you for all the personal help . They will go pick up that vehicle and then delivery your vehicle to your house . Amazing friendly service Need a car call Best Rate they deliver..

Terrible customer service. - tannerchutskoff1

Terrible customer service. Agreed on a trade in price. Did all the paperwork, but didn’t sign the contract due to closing of store hrs. They told me to cancel the payments and to get the total amount left owing on my vehicle for a pay out. The next day they ghosted for 4 days. Told me they lost the buyer for my trade in and couldn’t do the price we agreed on. Then they low balled me. They tried to say they were giving me a deal still. That they were giving me a 5000 dollars off the new vehicle which was already a federal incentive. Talk about shady xxxxxxx dealership.