ToyotaTown - Service Centre
London, ON
3,010 Reviews of ToyotaTown - Service Centre
Excellent service, especially compared to London Kia! LaToya was also excellent to deal with & went out of her way to get my vehicle fixed up very quickly. LaToya was also excellent to deal with & went out of her way to get my vehicle fixed up very quickly. More
Excellent service. All staff were friendly and easy to work with. One suggestion. The cashiers call out the vehicle make and year and the name of the customer when All staff were friendly and easy to work with. One suggestion. The cashiers call out the vehicle make and year and the name of the customer when the service is complete. The comfortable waiting area is sometimes noisy so customers cannot hear their name being called. With today's technology there should be a way to post the names on the tv screens in the waiting room so customers can read when their vehicle ready. I think this would make it easier for those with hearing challenges. More
Todd was very helpful with all my cars needs,,it's very nice to be met always with a smile and the knowledge Todd brings to each and every visit nice to be met always with a smile and the knowledge Todd brings to each and every visit More
It’s always a great experience when I take my car to ToyotaTown. LaToya takes the best care of me, ensuring I understand any and all servicing needs before decisions are made. I couldn’t recommend her m ToyotaTown. LaToya takes the best care of me, ensuring I understand any and all servicing needs before decisions are made. I couldn’t recommend her more! More
Service was thoroughly explained, as was pricing. Any questions that I had were answered in detail. Always a job well done, I am very happy with the quality provided! Any questions that I had were answered in detail. Always a job well done, I am very happy with the quality provided! More
I recently had an oil change at ToyotaTown and had a great experience thanks to the fantastic service provided by LaToya. From the moment I arrived, she greeted me with a warm and professional attitude, great experience thanks to the fantastic service provided by LaToya. From the moment I arrived, she greeted me with a warm and professional attitude, making the entire process smooth and efficient. She explained everything clearly, from the oil change, to the new wipers I requested and the estimated time for completion, and kept me updated throughout. The oil change was done promptly, and my car was running smoothly afterward. I really appreciated how friendly and knowledgeable LaToya is. Highly recommend ToyotaTown for their excellent service and top-notch customer care! More
Explained the work required very well. Was very honest in her assessment of the trim. Was very honest in her assessment of the trim. More
Very thorough and helpful. Explained everything with pricing, Received the vehicle when promised. Thank you! Explained everything with pricing, Received the vehicle when promised. Thank you! More
Service is great. Haven't had any issues at all. The waiting area is really nice, they have a shuttle service for longer maintenance. I've been very pleased every time Haven't had any issues at all. The waiting area is really nice, they have a shuttle service for longer maintenance. I've been very pleased every time I've stopped in. More
I received excellent service. I was asked prior to providing me with a new battery and at what level it was at which I am positive enabled me to be sure I would not get stuck with I was asked prior to providing me with a new battery and at what level it was at which I am positive enabled me to be sure I would not get stuck with my car not starting somewhere in the winter season. A very important safety concern, therefore I was pleased this issue was addressed. I was also provided a place where I could complete a zoom conference call while waiting and this was also important to me. More