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ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Always a pleasure Fast & friendly service is always the expectation and ToyotaTown follows through with that every time! Robert had my truck in and out on time, as prom Fast & friendly service is always the expectation and ToyotaTown follows through with that every time! Robert had my truck in and out on time, as promised. Keep up the good work. More
A positive experience Gwen Jones was amazing. All our questions were answered & Gwen went above and beyond to make the purchase of our Camry a very positive experience! Gwen Jones was amazing. All our questions were answered & Gwen went above and beyond to make the purchase of our Camry a very positive experience! More
Emergency service Battery died overnight and turned out to be defective. Replacement battery and labour was covered under warranty. Everything completed in under eight Battery died overnight and turned out to be defective. Replacement battery and labour was covered under warranty. Everything completed in under eight hours, including complimentary shuttle service. Todd (in Service) was professional, consistent with information and follow-through. Have been a customer of this dealership for over a decade; would highly recommend for sales and service. More
Highlander Purchase Our overall experience was excellent. Sylvia was extremely helpful with the decision to get our first Toyota. She was very knowledgeable of the vehi Our overall experience was excellent. Sylvia was extremely helpful with the decision to get our first Toyota. She was very knowledgeable of the vehicle and respectful of our questions and requests. Thanks! More
Car purchase We test drove two vehicles, both were ready when we arrive at the dealership, we had made an appointment so no wait times for a sales person. Discusse We test drove two vehicles, both were ready when we arrive at the dealership, we had made an appointment so no wait times for a sales person. Discussed both vehicles with sales person who was knowledgeable about the products and features. We decided on a car, made an offer, arranged a pick up date, the transaction was seamless and pleasurable. Third purchase from this dealership, second purchase from Toyota Tim :-) More
Service Department My vehicle has only been serviced by ToyotaTown.. Pricing is very competitive, all repairs and regular maintenance have always been carried to my com My vehicle has only been serviced by ToyotaTown.. Pricing is very competitive, all repairs and regular maintenance have always been carried to my complete satisfaction. Service staff are friendly, accommodating, very knowledgeable and have always kept me informed throughout the service process as to necessary repairs and costs , More
Regular Service Quoted seat heater labour repair too expensive and no alternative method offered. Seat heater by factory doesn't seem standard based on location of s Quoted seat heater labour repair too expensive and no alternative method offered. Seat heater by factory doesn't seem standard based on location of switch. But overall regular service consistent and minor body repairs good. More
Regular Oil Change Jason was polite, knowledgeable, quick to answer any questions I had. Good sense of humour. Quoted me a time for service, was actually about 15 min Jason was polite, knowledgeable, quick to answer any questions I had. Good sense of humour. Quoted me a time for service, was actually about 15 minutes quicker than that. Jason was a pleasure to deal with, I'd be very happy if he were the person I dealt with on each visit. Tom More
Professional and friendly! Amanda is a very nice person. She is very professional as well. She explained everything for us in a very simple and easy way. Her smile is very warm Amanda is a very nice person. She is very professional as well. She explained everything for us in a very simple and easy way. Her smile is very warm and welcoming. She makes you feel very welcome! Thanks Amanda for being awesome person. More
Great overall value and experience . The email contact was a bit confusing as I was contacted by a couple of different reps, but I'm pleased that all of the in person contact and fina . The email contact was a bit confusing as I was contacted by a couple of different reps, but I'm pleased that all of the in person contact and final sales details were handled by Toyota Tim (sales) and Rita (finance). Those two were extremely nice and knowledgable. I could not have been in better hands. Toyota Tim is the only person I've met that has sounded enthusiastic about safety features that he probably has to discuss every day. They were both able to answer any questions or concerns I could throw at them. The dealership itself seems to be clean and well laid out. It even has a small cafe bar that serves beverages and food. There was a lot of care taken throughout the whole process. I am very pleased with my purchase. It was freshly detailed, full of gas, and ready to go when I got there to pick it up. From my decision to purchase it, to the pickup date, was only 2 business days. I opted to have the rust protection spray and under coating, yet the deadlines were still met. More