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Richmond Subaru

Richmond, BC

2.9
575 Reviews

3511 Number 3 Rd

Richmond, BC

V6X 2B8

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575 Reviews of Richmond Subaru

June 11, 2021

In the last 10 years I bought three Subarus from Richmond Subaru Dealership and every time I had an excellent experience dealing with them. This time I dealt with Angel Chu and she did extremally good job fi More

by Igor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Jun 13, 2021 -

Richmond Subaru responded

Hi Igor, Thank you so much for the awesome review. We are happy to have found the perfect car for you. We look forward to assisting you or your family and friends with their next vehicle purchase. Sincerely, Janice Customer Experience Manager

June 11, 2021

I bought my subara in 2019 and I am having a wonderful driving experience. I brought it back today to have a regular service done. Sara help me...made it so easy and simple, even saved me some money. G More

by msleightholme65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sara
Jun 13, 2021 -

Richmond Subaru responded

Hi msleightholme65, Thank you so much for the awesome review. We are happy to hear that Sarah was able to assist you and save you some money at the same time. We look forward to seeing you at your next service appointment. Sincerely, Janice Customer Experience Manager

June 09, 2021

I bought my first Subaru at Richmond Subaru last April. I am very satisfied by the customer service. The car I first saw on their website is exactly the car I saw when I met Angel at the dealership. Not More

by Marc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Chu
Jun 13, 2021 -

Richmond Subaru responded

Hi Marc, Thank you so much for the awesome review. We are so happy to hear that Angel was able to assist you. We look forward to assisting your family and friends with their next purchase. Sincerely, Janice Customer Experience Manager

June 06, 2021

Wonderful pleasure buying from Benson Ko at Richmond Subaru. He is respectful, knowledgeable, understanding and efficient. A real 'Gem' in this industry says it all!! More

by ef.buymore
Price
Recommend Dealer
Yes
Employees Worked With
The insurance guy and the ONE STAR management staff from the above list could definitely benefit from receiving further training so to do better in the servicing industry. They were unprofessional. I am sorry!!, Baljit Sandhu, Benson Ko, Javen Bajwa
Jun 13, 2021 -

Richmond Subaru responded

Hi EF, Thank you so much for your feedback. We are glad that Benson was able to assist you. Sincerely, Janice Customer Experience Manager

May 29, 2021

Friendly, honest, sincere! These are the three words described our experience at Richmond Subaru. Communication was effective and transparent throughout. Highly recommended Angel and Javen as our sales More

by jasnoopy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Chu, Javen Bajwa
Jun 13, 2021 -

Richmond Subaru responded

Hi Jasnoopy, Thank you so much for the awesome. We are happy to hear that you had a great experience with us. We look forward to assisting your friends and family with their next purchase. Enjoy your new Crosstrek! Sincerely, Janice Customer Experience Manager

April 01, 2021

Had a great experience with Marco! He was cheerful and beyond helpful, without a doubt one of the best dealership experiences we've had! We felt he and Baljit were honest and had our best interests in min More

by Jenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baljit Sandhu, Marco Dominguez
Apr 01, 2021 -

Richmond Subaru responded

Dear Jenn, Thank you so much for the awesome review. We are so happy to hear that you had a great experience with us. Sincerely, Janice Customer Experience Manager

March 24, 2021

I had a great experience buying my new car with my sales person Austin, and the team at Richmond Subaru. They were all very friendly and made the process as smooth as possible. More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Huang
Apr 01, 2021 -

Richmond Subaru responded

Hi Peter, Thank you for the awesome review! We are always happy to assist. Sincerely, Janice Customer Experience Manager

March 14, 2021

This was the best dealership experience I've ever had. I began my purchase experience with Marco and he was very helpful. He listened to all of my issues/concerns/wants/needs and helped me find the perfect More

by shaylamatthewson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Dominguez, Ray Beson
Apr 01, 2021 -

Richmond Subaru responded

Hi Shayla, Thank you so much for the awesome review. We look forward to assisting your family and friends with their next car purchas. Sincerely, Janice Customer Experience Manager

March 02, 2021

It was a pleasure right from the start to work with Marco. He is very professional and knowledgeable about the Subaru product. I will gladly refer anyone looking for a Subaru to contact Marco at Richmo More

by DJSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Dominguez
Mar 08, 2021 -

Richmond Subaru responded

Dear Customer, Thank you so much for the review. We look forward to assisting your family and friends with their next purchase. Sincerely, Janice Customer Experience Manager

February 21, 2021

Marco made buying our new Subaru Outback a pleasure. Prior to our experience with Marco I have never considered buying a new car an enjoyable experience. My husband came prepared with our list of wants More

by Joe & Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baljit Sandhu, Marco Dominguez
Feb 21, 2021 -

Richmond Subaru responded

Hi Joe and Jane, Thank you for the awesome review. We are so happy that Marco was able to help you find the specific Outback that you were looking for and make you feel like family at the same time. We look forward to helping your family and friends in the future. Sincerely, Janice Customer Experience Manager

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