Northwest Acura

Service above and beyond This past Sat. while watching kid's football at Shouldice, I completely drained my battery. AMA came to boost it. While waiting for their truck I ph This past Sat. while watching kid's football at Shouldice, I completely drained my battery. AMA came to boost it. While waiting for their truck I phoned NW Acura service dept. and spoke with Mark. He was very polite and most helpful. As soon as the battery was boosted I drove directlly to NW Acura and was met in the service dept by Mark and Chris Chamberlain. They were most professional and did a thorough job of checking out the battery. Also, I thought there was evidence of some type of leakage when my son and I opened the hood while we waited for the AMA. Chris knew the service history of my MDX, and quickly thought there was no leakage but evidence that when the vehicle had been serviced, a slight spill had not been cleaned off properly. He apologized and said it was the responsibility of the service department. My car was washed and returned to me quickly. It was truly a good experience because of Chris and Mark doing a wonderful job. My MDX is a great vehicle and has only had servicing at NW Acura. More

It was a great expierience dealing with everyone at NW Acura From our first time at the dealership to taking possession of our used MDX we were always treated exceptional. The sale team was very professional. From our first time at the dealership to taking possession of our used MDX we were always treated exceptional. The sale team was very professional. More

First Class I will never go to another dealership. The customer’s needs seem to be a priority at Northwest Acura. I have used multiple different dealers over the I will never go to another dealership. The customer’s needs seem to be a priority at Northwest Acura. I have used multiple different dealers over the years and this is the first one that makes me feel like the customer comes first. More

A pleasant buying experience From the initial email to begin the buying experience until we picked up our new car, Koh and the sales team took excellent care of us. I would not he From the initial email to begin the buying experience until we picked up our new car, Koh and the sales team took excellent care of us. I would not hesitate to purchase another vehicle from North West Acura. More

New car experience! One year ago we bought a new Acura from Northwest Acura and due to an accident we were just back buying another one. Both Sunny and Misha remembered u One year ago we bought a new Acura from Northwest Acura and due to an accident we were just back buying another one. Both Sunny and Misha remembered us and once again made the experience of buying a new car enjoyable! More

Buying a new car is first, about trust. A recent visit to NW Acura was the third time to purchas e a vehicle, for my family, in ten years. Acura cars are a wonderful balance between, good de A recent visit to NW Acura was the third time to purchas e a vehicle, for my family, in ten years. Acura cars are a wonderful balance between, good design, reliability, value for money, fun to drive and decent luxury. The sales and service team at NW Acura are the same blend as their vehicles. If you wish to create a long term relationship with NW Acura, please see Si-King Yee because that is what he beholds the most. More

Impressive! I found everyone very friendly, courteous and helpful! I have not bought many vehicles and the last one was 16yrs ago, so I had much to learn. Excel I found everyone very friendly, courteous and helpful! I have not bought many vehicles and the last one was 16yrs ago, so I had much to learn. Excellent experience. More

Service Great timely and friendly service. I phoned the service manager and he was very accommodating to get me in the same day. As well all service clerks Great timely and friendly service. I phoned the service manager and he was very accommodating to get me in the same day. As well all service clerks were very friendly. More

Service Excellent customer service! Friendly and knowledgeable staff! I have been a customer since 2006 and have always been completely satisfied. I also l Excellent customer service! Friendly and knowledgeable staff! I have been a customer since 2006 and have always been completely satisfied. I also love the complimentary car wash I get every time I visit. More

Moving from silver hill Acura to northwest Acura So I moved from silver hill Acura to northwest Acura because I moved. I had a recall on my airbag inflator and so instead of booking an appointment wi So I moved from silver hill Acura to northwest Acura because I moved. I had a recall on my airbag inflator and so instead of booking an appointment with my regular Acura at silver hill. It was more convenient for me to make an appointment with northwest acura. The day I showed up for the appointment, people at nw Acura were friendly and gave me the attention that customers should get. Offered free car wash, free water bottle. The manager there was very committed to their on time policy. Very pleased with this dealership. Nw Acura is by far better than silver hill Acura. More