Northwest Acura

I went their for oil change service. While i was waiting for ride, i asked them if i can grab a chair and sit. They said sorry we can’t give you a chair cause of covid-19 situations.They had some empty chai for ride, i asked them if i can grab a chair and sit. They said sorry we can’t give you a chair cause of covid-19 situations.They had some empty chairs.I stand their for an hour . Then i just went outside and sit their. Someone from their company asked me for sitting outside. He said you can come inside cause it’s windy , and i can provide you a chair while your ride arrives. This is disgusting. It can happen to anyone, i expect them to be nice. More

Wonderful Service! "Sunny Khan was very helpful and knowledgeable. Would definitely recommend! He was very patient in answering our questions and helped us through the w "Sunny Khan was very helpful and knowledgeable. Would definitely recommend! He was very patient in answering our questions and helped us through the whole process of purchasing our vehicle. More

We have purchased 2 vehicles from Sunny Khan at NW Acura and highly recommend him for his expertise And honesty. NW also has an exceptional service dept. and highly recommend him for his expertise And honesty. NW also has an exceptional service dept. More

Pleasant experience buying a new Acura RDX. We decided to buy a new Acura RDX, for the safety features and comfortable interior. Sunny Khan was friendly, courteous and patient. He went extra-mi We decided to buy a new Acura RDX, for the safety features and comfortable interior. Sunny Khan was friendly, courteous and patient. He went extra-miles, even texting me back on his afternoon off. We liked the professional services received during the vehicle delivery process. Dean Clark, the delivery specialist, gave us a tour of the Service Center and explained to us the most important features of the new car. Also,we hope to have a great experience with the Service Department. Maria and Alex More

We were going into NW Acura as our last dealership of the day and were impressed with their friendliness and time taken to explain the RDX models and specs by Sunny Khan. We came back a few more times and he day and were impressed with their friendliness and time taken to explain the RDX models and specs by Sunny Khan. We came back a few more times and he was always patient and professional. The other members of team were also helpful and professional. Namely, Dean Clark(whom we will probably need a review with after our trip!) Kevin Lu and Mischa. More

Excellent Experience Buying a Pre Owned RDX Drove out from Winnipeg last weekend to buy a ”new for us” RDX, and it was an all round excellent experience! Danny was great to work with over the ph Drove out from Winnipeg last weekend to buy a ”new for us” RDX, and it was an all round excellent experience! Danny was great to work with over the phone leading up to the trip. He answered all my questions and sent additional pictures & video and co-ordinated a test drive with a friend of mine. Koh was also very good to work with as we finalized all the details on the deal. When we arrived the car was out front waiting for us - super cleaned and polished inside and out (brand new floor mats)! Danny met us in the lot and guided us through the next steps. I had been concerned about the battery, and they had put a new one in for us. Koh made sure we were well looked after. Misha was fantastic in speeding us through the paper work and went the extra mile in helping us get the insurance in place to drive back to Manitoba. Dean was very patient and an excellent teacher on the RDX Technology features in the car, he answered every question I could throw at him. Danny even had my wife’s Rav4 cleaned for us! It has been a great experience with NW Acura, and a great first week with the RDX! Tom D. More

NW Acura sale team provided friendly experience to me. Sale specialist, Osamu Hasegawa, provided friendly and professional knowledge to me for selecting the right vehicle. Sale manager, Koh Law, worked har Sale specialist, Osamu Hasegawa, provided friendly and professional knowledge to me for selecting the right vehicle. Sale manager, Koh Law, worked hard to resolve issue and rectified satisfactory. General sale manager, Josh Lam, has communicated and follow up professionally after purchase of the vehicle. More

Staff at Northwest Acura were all good to deal with and our salesman Sunny Khan worked hard to make me a satisfied customer. Negotiations were far better than most dealerships I have dealt with. So far I a our salesman Sunny Khan worked hard to make me a satisfied customer. Negotiations were far better than most dealerships I have dealt with. So far I am very happy with the Acura RLX Sport hybrid. More

Might not be the best place to get your car serviced. The service at this location is a fail. After today's fiasco, this is putting it mildly. A very disappointing experience (especially after giving thes The service at this location is a fail. After today's fiasco, this is putting it mildly. A very disappointing experience (especially after giving these guys a second chance) that left my family with its time wasted and out of pocket money due to having to figure out alternative arrangements. No willingness to engage in any way that resembled a customer service orientated shop from management. Recommend avoiding the hassle and risk by trying SilverHill. More

Toyota Venza Oil Change/Tire Installation Overall experience was great, as always, from check-in to check-out. We take our Toyota here vs. the Toyota dealership — fairer prices and excellent Overall experience was great, as always, from check-in to check-out. We take our Toyota here vs. the Toyota dealership — fairer prices and excellent service. More