Northwest Acura

We were going into NW Acura as our last dealership of the day and were impressed with their friendliness and time taken to explain the RDX models and specs by Sunny Khan. We came back a few more times and he day and were impressed with their friendliness and time taken to explain the RDX models and specs by Sunny Khan. We came back a few more times and he was always patient and professional. The other members of team were also helpful and professional. Namely, Dean Clark(whom we will probably need a review with after our trip!) Kevin Lu and Mischa. More

Excellent Experience Buying a Pre Owned RDX Drove out from Winnipeg last weekend to buy a ”new for us” RDX, and it was an all round excellent experience! Danny was great to work with over the ph Drove out from Winnipeg last weekend to buy a ”new for us” RDX, and it was an all round excellent experience! Danny was great to work with over the phone leading up to the trip. He answered all my questions and sent additional pictures & video and co-ordinated a test drive with a friend of mine. Koh was also very good to work with as we finalized all the details on the deal. When we arrived the car was out front waiting for us - super cleaned and polished inside and out (brand new floor mats)! Danny met us in the lot and guided us through the next steps. I had been concerned about the battery, and they had put a new one in for us. Koh made sure we were well looked after. Misha was fantastic in speeding us through the paper work and went the extra mile in helping us get the insurance in place to drive back to Manitoba. Dean was very patient and an excellent teacher on the RDX Technology features in the car, he answered every question I could throw at him. Danny even had my wife’s Rav4 cleaned for us! It has been a great experience with NW Acura, and a great first week with the RDX! Tom D. More

NW Acura sale team provided friendly experience to me. Sale specialist, Osamu Hasegawa, provided friendly and professional knowledge to me for selecting the right vehicle. Sale manager, Koh Law, worked har Sale specialist, Osamu Hasegawa, provided friendly and professional knowledge to me for selecting the right vehicle. Sale manager, Koh Law, worked hard to resolve issue and rectified satisfactory. General sale manager, Josh Lam, has communicated and follow up professionally after purchase of the vehicle. More

Staff at Northwest Acura were all good to deal with and our salesman Sunny Khan worked hard to make me a satisfied customer. Negotiations were far better than most dealerships I have dealt with. So far I a our salesman Sunny Khan worked hard to make me a satisfied customer. Negotiations were far better than most dealerships I have dealt with. So far I am very happy with the Acura RLX Sport hybrid. More

Might not be the best place to get your car serviced. The service at this location is a fail. After today's fiasco, this is putting it mildly. A very disappointing experience (especially after giving thes The service at this location is a fail. After today's fiasco, this is putting it mildly. A very disappointing experience (especially after giving these guys a second chance) that left my family with its time wasted and out of pocket money due to having to figure out alternative arrangements. No willingness to engage in any way that resembled a customer service orientated shop from management. Recommend avoiding the hassle and risk by trying SilverHill. More

Toyota Venza Oil Change/Tire Installation Overall experience was great, as always, from check-in to check-out. We take our Toyota here vs. the Toyota dealership — fairer prices and excellent Overall experience was great, as always, from check-in to check-out. We take our Toyota here vs. the Toyota dealership — fairer prices and excellent service. More

Great place to buy a used vehicle I recently bought a 2nd hand 2016 MDX from Northwest Acura and was really pleased with the experience. My sales person, Sunny Khan, was very knowledge I recently bought a 2nd hand 2016 MDX from Northwest Acura and was really pleased with the experience. My sales person, Sunny Khan, was very knowledgeable, respectful and professional. He focused on what my wants and requirements were so that he could present me with a few options of vehicles that were right for me. He did not try to sell me something that I didn't need. He emailed me information that I requested and did not pester me with a bunch of phone calls or emails during the time I was checking out other options. When I picked my MDX up Dean, the delivery specialist, had everything ready to go. He went over the vehicle with me, synced my phone to the vehicle, and took me through the vehicles operations ( a lot of electronics that were a lot easier to understand after having him take me through them). I would (and will) recommend them to friends and family. Kevin Metz More

Buying an RDX I had a fantastic experience while shopping and buying my RDX. Si King did a wonderfull job of explaining the details of the RDX and I felt no Pressur I had a fantastic experience while shopping and buying my RDX. Si King did a wonderfull job of explaining the details of the RDX and I felt no Pressure while at the dealership. Would I recomend Northwest Acura in Calgary. Yes I would and yes I would certainly direct them to find and deal with Si King. He did an outstanding job for sure. More

Awesome Experience at Northwest Acura!!! Great sales team and very professional. We`re 100% satisfied . Thank you Northwest Acura for the awesome experienced and transparency on the used MDX Great sales team and very professional. We`re 100% satisfied . Thank you Northwest Acura for the awesome experienced and transparency on the used MDX Elite that we purchased. Great job guys. More

Very positive experience at NW Acura in Calgary! Staff was courteous and Sunny very helpful and knowledgeable. We have returned often! Thank you, R&S Staff was courteous and Sunny very helpful and knowledgeable. We have returned often! Thank you, R&S More