Northwest Acura

NW Acura sale team provided friendly experience to me. Sale specialist, Osamu Hasegawa, provided friendly and professional knowledge to me for selecting the right vehicle. Sale manager, Koh Law, worked har Sale specialist, Osamu Hasegawa, provided friendly and professional knowledge to me for selecting the right vehicle. Sale manager, Koh Law, worked hard to resolve issue and rectified satisfactory. General sale manager, Josh Lam, has communicated and follow up professionally after purchase of the vehicle. More

Staff at Northwest Acura were all good to deal with and our salesman Sunny Khan worked hard to make me a satisfied customer. Negotiations were far better than most dealerships I have dealt with. So far I a our salesman Sunny Khan worked hard to make me a satisfied customer. Negotiations were far better than most dealerships I have dealt with. So far I am very happy with the Acura RLX Sport hybrid. More

Might not be the best place to get your car serviced. The service at this location is a fail. After today's fiasco, this is putting it mildly. A very disappointing experience (especially after giving thes The service at this location is a fail. After today's fiasco, this is putting it mildly. A very disappointing experience (especially after giving these guys a second chance) that left my family with its time wasted and out of pocket money due to having to figure out alternative arrangements. No willingness to engage in any way that resembled a customer service orientated shop from management. Recommend avoiding the hassle and risk by trying SilverHill. More

Toyota Venza Oil Change/Tire Installation Overall experience was great, as always, from check-in to check-out. We take our Toyota here vs. the Toyota dealership — fairer prices and excellent Overall experience was great, as always, from check-in to check-out. We take our Toyota here vs. the Toyota dealership — fairer prices and excellent service. More

Great place to buy a used vehicle I recently bought a 2nd hand 2016 MDX from Northwest Acura and was really pleased with the experience. My sales person, Sunny Khan, was very knowledge I recently bought a 2nd hand 2016 MDX from Northwest Acura and was really pleased with the experience. My sales person, Sunny Khan, was very knowledgeable, respectful and professional. He focused on what my wants and requirements were so that he could present me with a few options of vehicles that were right for me. He did not try to sell me something that I didn't need. He emailed me information that I requested and did not pester me with a bunch of phone calls or emails during the time I was checking out other options. When I picked my MDX up Dean, the delivery specialist, had everything ready to go. He went over the vehicle with me, synced my phone to the vehicle, and took me through the vehicles operations ( a lot of electronics that were a lot easier to understand after having him take me through them). I would (and will) recommend them to friends and family. Kevin Metz More

Buying an RDX I had a fantastic experience while shopping and buying my RDX. Si King did a wonderfull job of explaining the details of the RDX and I felt no Pressur I had a fantastic experience while shopping and buying my RDX. Si King did a wonderfull job of explaining the details of the RDX and I felt no Pressure while at the dealership. Would I recomend Northwest Acura in Calgary. Yes I would and yes I would certainly direct them to find and deal with Si King. He did an outstanding job for sure. More

Awesome Experience at Northwest Acura!!! Great sales team and very professional. We`re 100% satisfied . Thank you Northwest Acura for the awesome experienced and transparency on the used MDX Great sales team and very professional. We`re 100% satisfied . Thank you Northwest Acura for the awesome experienced and transparency on the used MDX Elite that we purchased. Great job guys. More

Very positive experience at NW Acura in Calgary! Staff was courteous and Sunny very helpful and knowledgeable. We have returned often! Thank you, R&S Staff was courteous and Sunny very helpful and knowledgeable. We have returned often! Thank you, R&S More

Service above and beyond This past Sat. while watching kid's football at Shouldice, I completely drained my battery. AMA came to boost it. While waiting for their truck I ph This past Sat. while watching kid's football at Shouldice, I completely drained my battery. AMA came to boost it. While waiting for their truck I phoned NW Acura service dept. and spoke with Mark. He was very polite and most helpful. As soon as the battery was boosted I drove directlly to NW Acura and was met in the service dept by Mark and Chris Chamberlain. They were most professional and did a thorough job of checking out the battery. Also, I thought there was evidence of some type of leakage when my son and I opened the hood while we waited for the AMA. Chris knew the service history of my MDX, and quickly thought there was no leakage but evidence that when the vehicle had been serviced, a slight spill had not been cleaned off properly. He apologized and said it was the responsibility of the service department. My car was washed and returned to me quickly. It was truly a good experience because of Chris and Mark doing a wonderful job. My MDX is a great vehicle and has only had servicing at NW Acura. More

It was a great expierience dealing with everyone at NW Acura From our first time at the dealership to taking possession of our used MDX we were always treated exceptional. The sale team was very professional. From our first time at the dealership to taking possession of our used MDX we were always treated exceptional. The sale team was very professional. More