Markham Honda

Legendary Service Having been dealing with Markham Honda since 1997 both in purchasing new vehicles and continuance of having the vehicles serviced and maintained accor Having been dealing with Markham Honda since 1997 both in purchasing new vehicles and continuance of having the vehicles serviced and maintained according to schedule prescribed. Other than Mr. Elvin Law who sold my husband his CRV and subsequent purchased my current CRV; Mr.Lawrence Koo was our first encounter with Markham Honda, Lawrence made us feel at home, providing legendary services from day one with patience, take time to explain the needs and solutions to the issues, providing unbiased advise and necessary information prior to any service performed to avoid any surprises afterward making every service visit an exceptional experience. The most recent visit to Markham Honda was pre-arranged with Lawrence prior, as we arrived we were greeted by Lawrence to set up the scheduled maintenance and informed us on approximate completion time. Later on advised us on findings of other issues that needed attention, he took the time to explain, provided quote for our approval prior to replacing and repairing necessary parts, advised us on new completion time in a professional, concerned manner to ensure our daily routine not being interrupted he offered us a courtesy ride home. Lawrence kept us informed on the progress as well as to follow up on the service through out the time to ensure prompt completion. Lawrence is only the reason I come home to Markham Honda for the past 19 plus years. More

good job I am glad to have a good service and feel comfortable communicated with the advisor who talk to me about what my car need to I am glad to have a good service and feel comfortable communicated with the advisor who talk to me about what my car need to More

Type B Service - Advised concern about rear brake - burning smell - diagnosed as a seized calliper. Ongoing concern about excessive engine oil consumption. Advised Advised concern about rear brake - burning smell - diagnosed as a seized calliper. Ongoing concern about excessive engine oil consumption. Advised of concern but was told it was acceptable. I still do not think it is acceptable to need to add 1-2 litres of oil at least 3-4 times before the next oil change required. More

Services I am glad to have service from your Honda in easy an communication in Cantonese so that I understand all everything of services your Honda provided. A I am glad to have service from your Honda in easy an communication in Cantonese so that I understand all everything of services your Honda provided. Absolutely, it is a good service among all vehicle deaders. More

Several maintenance tasks completed Had almost $2K worth of work completed. Though it took some time due to parts availability they were nice enough to rent a car for me. Alvin went abov Had almost $2K worth of work completed. Though it took some time due to parts availability they were nice enough to rent a car for me. Alvin went above and beyond to help me out and make my visit to Honda enjoyable. More

Nice holiday surprise The service rep apologized for the long wait and then informed me she had waived the price of the oil change. Very nice holiday surprise. The service rep apologized for the long wait and then informed me she had waived the price of the oil change. Very nice holiday surprise. More

Excellent experience Everyone was very pleasant and helped me with everything I needed. Especially Mr. Syed Abidi. He was very organized and made sure the problem I had wo Everyone was very pleasant and helped me with everything I needed. Especially Mr. Syed Abidi. He was very organized and made sure the problem I had would be fixed the same day. More

Nice work Well taken care of.........dealership kept me up to date with all services being done. Work on the vehicle was completed in a timely manor Well taken care of.........dealership kept me up to date with all services being done. Work on the vehicle was completed in a timely manor More

Lawrence Koo is very king, nice, and professional . Service department did very good job on my car. I Also, service department open at 7:00am which is very convenience for the customers. . Service department did very good job on my car. I Also, service department open at 7:00am which is very convenience for the customers. More

Poor Quality of Work but Good Service I brought in my car for repair after it went into limp mode. Paid over $900 and was told car was fixed...except it was not. Broke down on the road wit I brought in my car for repair after it went into limp mode. Paid over $900 and was told car was fixed...except it was not. Broke down on the road within minutes for the same problem again. They fixed it charging only labor for the second time and so far has been ok. But why are they charging me labor?? Shouldn't it be free of charge as the first repair has a 12 months/20000km warranty?. More