Markham Honda

We bought a 2018 Acura for our family in 2021 that had 75000 km on it. the finance manager Dinesh insisted we buy the (NEW VEHICLE PLAN-COMPREHENSIVE-84 mnths,160000 km with ROADSIDE ASSISTANCE) for $34 75000 km on it. the finance manager Dinesh insisted we buy the (NEW VEHICLE PLAN-COMPREHENSIVE-84 mnths,160000 km with ROADSIDE ASSISTANCE) for $3428. He NEVER told us that its NOT an additional 160000km. AS SOON AS YOU DRIVE OFF THE MILEAGE ON THE CAR IS DEDUCTED FROM 160K!!! Today after having an oil change at (163k) the technician noticed the valve cover leaking oil. I contacted Markham Honda immediately after and was told the warranty expired at 160k. I also asked to speak to Dinesh but was told he is off. I now have to get the car fixed and pay out of pocket While these guys are scamming innocent people! Buyers please keep this in mind and do not get scammed by these million dollar dealerships. There is nothing less than 1 star to give them! More

I echo lot of comments that are said here about experiencing a different level of service before and after purchasing your vehicle. Long story short, I've made a purchase of a used car (Toyota) experiencing a different level of service before and after purchasing your vehicle. Long story short, I've made a purchase of a used car (Toyota) from this dealership. The delivery process was smooth and efficient and Maria (Sales rep) was accommodating through out the process. The issue came when I brought the car back with in a week of delivery with various issues. The service manager who was writing down the concerns had no clue what I was trying to explain despite me offering to show him physically what my concerns were. The technician who looked at the notes from the service manager came to me after an hour wanting me to clarify my concerns as he didn' t understand why I brought the car. After I explained to him, he went back and took another hour to figure it out and finally asked me to go on a drive where I showed how both my front windows when rolled down at 15-20% makes rattling noise. He experienced it and said, it's common. I said does your car make this noise, he said, no. so I said how is this common? He then said to me, if you are so picky and want everything perfect, why didn't you buy a new car? He then went back to the shop for another hour only to tell me he doesn't know what's wrong. At this point, both the sales manager and shop manager, Mannix came looking for me to tell me there is nothing wrong. I made the sales manager hear the recording of the sound I had from the windows, he said OMG, that's terrible, why didn't you make the mechanic hear this before, I said I offered but neither of them wanted to hear. He then said, on the weekends, I only get mechanics that are experts in basic jobs i.e. tires and oil changes etc. so they wouldn't know this kind of work...so then I said, how come you never advised me this before. You wasted 4 hours of my day for nothing. He then said my foreman who knows a lot of Toyota and technical details, comes during the weekdays, so leave a car with us overnight and will take care of it. So I did and I got a car back that worked ok for a week and now I have the same issue again but no one is responding at the dealership. Each time I have to go see them it costs me about 45 mins drive each way and there is no consideration for my own time and efforts. Their service advisor/manager, Mannix is very unprofessional. No matter how many phone calls or emails you leave for him, he will not get back to you. All in all, this is the dealership to avoid at all costs especially their service department. If you buy a car which is not Honda, their standard answer is, see this is not Honda so I/we don't know much about other cars. More

I recently visited Markham Honda and was impressed with the service quality and advice provided to me by Daniel - Retention specialist the service quality and advice provided to me by Daniel - Retention specialist More

I bought a car from them , these people treat so differently before and after purchase. Once you are out from their show room after buying vehicle they wont recognize you especially Janet their sale differently before and after purchase. Once you are out from their show room after buying vehicle they wont recognize you especially Janet their sales person. . If vehicle has any issue they wono resolve it. More

Car not ready when promised. Long wait. Little or no follow up as promised. Rushed and frantic atmosphere. Excuses excuses! Broken promises to get back to me. Long wait. Little or no follow up as promised. Rushed and frantic atmosphere. Excuses excuses! Broken promises to get back to me. More

Avoid Markham Honda at all costs TLDR: they’ll treat you very well until you sign the agreement then treat you like absolute garbage. They only care about making sales and are not helpful at all with an you very well until you sign the agreement then treat you like absolute garbage. They only care about making sales and are not helpful at all with anything else. Purchased my vehicle in Dec 2021 and ever since then I’ve been dealing with absolutely horrible service. 1. The sales advisor agreed to give include winter mats but forgot to write it on the agreement therefore the dealership refused to honour it even though the advisor acknowledged their mistake. 2. Have followed up for over a year and a half regarding a warranty claim on a headlight seal Still no resolution. I believe they purposefully dragged it out past the warranty claim period to avoid having to do anything. 3. Was offered a discount on an oil change by phone. I then later called back to book said oil change and had the discount confirmed by phone. I arrive to drop off the car they ask me for an email I never received to confirm the discount. In three separate phone calls with Markham Honda and their service advisor not a single time was the word email mentioned. More

Syed Abidi really helped us to fix the issues with our vehicle, and he was very responsive to our concerns. Definitely recommend going to him if you are at this dealership. vehicle, and he was very responsive to our concerns. Definitely recommend going to him if you are at this dealership. More

They did not slove my problems after waiting more than 4 hours. They treated me so different before I bought a car and after. hours. They treated me so different before I bought a car and after. More

They are Cheats, Yasmin is a liar who goes back on her words. Caused me terrible stress, They are good till they take your deposit. After that they show their true colors. Dont buy a sngle car from these words. Caused me terrible stress, They are good till they take your deposit. After that they show their true colors. Dont buy a sngle car from these bloakes. More

Winson Bach was amazing through the complete process . . Highly responsive on phone and helpful on all the issues and it was great experience with him for helping me on my new vehicle. Kudos to you Winson, . Highly responsive on phone and helpful on all the issues and it was great experience with him for helping me on my new vehicle. Kudos to you Winson, keep up the good work. More