Markham Honda

Winson Bach was amazing through the complete process . . Highly responsive on phone and helpful on all the issues and it was great experience with him for helping me on my new vehicle. Kudos to you Winson, . Highly responsive on phone and helpful on all the issues and it was great experience with him for helping me on my new vehicle. Kudos to you Winson, keep up the good work. More

It was a great experience purchasing from Markham Honda. Amir was such a great resource. The customer service was beyond expectations. We went from Kingston to purchase in Markham. Amir provided all the sup Amir was such a great resource. The customer service was beyond expectations. We went from Kingston to purchase in Markham. Amir provided all the support and information to make this purchase a smooth and best experience over all. I strongly recommend Amir if you are trying to purchase from other city. More

i dropped off my car to do oil change and winter tires swap early this morning. After job was done and paid everything then i realized the winter tires were still sitting in my trunk. I was scratching my swap early this morning. After job was done and paid everything then i realized the winter tires were still sitting in my trunk. I was scratching my head. This is the first time in my life! Was told that a sleepy apprentice did that stupid mistake. I bought my car in and rely on your professional service as a I am paying top dollars for the service. Really shocked. Even if you let an apprentice to finish the job, shouldn't it be some senior to look at it and sign off first before given back to customer. even though they fixed it right away after i pointed out the mistake, this is not acceptable. Today we have lots of snow on the road. It could cause me and my family an accident or could have been killed thinking that I had my snow tires on. More

I wanted to see a used CRV, the sales was not polite and arrogant, sized me up and down, giving me order, didn’t bother to show me the details of the car and let me do the test drive by myself, never shop t arrogant, sized me up and down, giving me order, didn’t bother to show me the details of the car and let me do the test drive by myself, never shop there again. More

Purchased a used CRV on October 26th. 2023. Our salesperson Pervaiz Gauhar, was very friendly and straightforward. He answered all our questions and gave us good advice. I would defini 2023. Our salesperson Pervaiz Gauhar, was very friendly and straightforward. He answered all our questions and gave us good advice. I would definitely recommend Pervaiz to anyone planning to buy a vehicle from Markham Honda. Pervaiz tried to keep us from waiting too long for the final signing of documents, however, this dealership seemed busy at the time and could improve in that department. Thanks, Pervaiz. More

HORRIBLE PEOPLE, SERVICE, SALES REP I was scammed as well. Was offered thousands below fair price for my trade-in. conned me into buying a bunch of extended warrantees (after I said no for 40 mins, I well. Was offered thousands below fair price for my trade-in. conned me into buying a bunch of extended warrantees (after I said no for 40 mins, I finally gave in). Danish says he's never worked so hard to sell the extended warrantees. MADE me purchase insurance as well. went to claim extended tire and rim warrantee, service says I don't have any extended warrantee....they better believe I won't let them steel $1000+ from me. Small claims here I come! More

Sale representatives of this place are not fair and transparent as per Ontario Motor vehicle sale council, they hide the truth and manipulate the wards to make money . I place a work order on October transparent as per Ontario Motor vehicle sale council, they hide the truth and manipulate the wards to make money . I place a work order on October 17,2022 with $1000 deposit for 2023 Honda Accord Sport Hybrid and sale person Charles told that the car will come within six months on March to April of 2023. After six months When I used to call him then he told Honda is not making this car yet ,only EX and Touring models are in production . I was waiting and called very often every 15 days to 1 month interval but he confirmed that 2023 Sport Hybrid is not making Honda Company yet. Last I Called August 2,2023 and he informed that Sport Hybrid model not making yet and they defer my order for 2024 model , Hearing the news , i was very disappointed and sad then I went Open Rod Honda at Brampton Airport Road on same day and I found there there were seven Honda Accord 2023 models and two of those 2023 Honda accord Sport Hybrid models., Immediately i called Charles and asked him why did say sport Hybrid is not making Honda whereas lots of car here in open Road Honda and other dearer then he started to twisting and manipulate the wards saying "you can't get 2023 model any more . After lots meaningless talks , then I met their sale manager Wilson and he also argued with me saying "You can buy the car from there ". Finally , i took my deposit money . I just explain my experience here to aware the customer about this place . Most likely , Markham Honda got my car and sold to someone else with few thousands more price which is totally unfair. Otherwise, other dealer got car why they were saying Honda didn't make any Accord Sport Hybrid cars. More

I and a friend (A) visited this dealership back in 2020 to buy a used Accord for my friend. The salesperson was rude and wasn't ready to negotiate. After that, once we were done with the vehicle price, to buy a used Accord for my friend. The salesperson was rude and wasn't ready to negotiate. After that, once we were done with the vehicle price, we had the absolute displeasure of dealing with their Finance Manager. Saying that he is rude and mistreated us would be a great understatement. He ridiculed us for every question that we had. Whether it's about the finance rate, the extended coverage packages, or the Inspection of the vehicle we were about to buy. After all this, we had the chance to talk to their Manager, who is an arrogant and overconfident person, to say the least. He assured us of all the wonderful things only he can certify being a Honda dealer with all those fancy 150+ point inspections and whatnot. Fast forward to about 3-4 months after the purchase, we started having troubles with the car, and when we tried reaching the salesperson, he acted as if we got the car for free and should be indebted to him for even having it. Our experience in 2020 was awful, to say the least. Fast forward to 2023, and there is another car that one of my other friends (B) is interested in. I didn't even want to bother with these guys but my friend insisted that we check it out. Tried calling an hour and a half in advance to make an appointment or to talk to someone but as usual, no one answered even after multiple attempts. Requested a call back on the automatic IVR menu but to no surprise, no callback. We finally reached the dealership and were offered help by a saleswoman, she was nice and was ready to talk. I felt that this time it could be different but I was wrong. She brought over the same Manager from last time for negotiations after I made an offer. The same thing this time. He would just try to take control of the situation and would say that I am being petty for negotiating. Once we settled on the Out The Door price, the manager started forcing us to discuss the finance. Even after telling him a couple of times that I will discuss it with the finance manager, he kept forcing me to discuss it with him. He started by saying that the best he can do is 8.99%, I asked him for negotiation and he kept implying the same thing that I am being petty and why would I negotiate if I am buying a $30k+ car. After telling him that the competitors are offering below 7.99%, he became more irritated. Also, as soon as the deal broke up, his tone and actions became even more distasteful. At the end of the day, we didn't get the car, and it's a bit disappointing but the silver lining is that now I won't have any doubts in the future about ever coming back to these guys. Another thing I would like to mention is that they lie about financing terms. I asked if the interest will go down if we made extra payments and he said yes. On the contrary, my friend (A) who got a car earlier tried doing that and the bank refused to reduce the interest saying that the type of loan we got had pre-calculated interest and that even if we make extra payments, the interest amount wouldn't go down. I tried telling them the same thing this time and they acted as if I am an idiot and am lying about it. For anyone out there considering going to them, please remember that these guys aren't trying to help you and will change as soon as you sign the dotted lines and will try everything to screw you over. The first time we went to buy a car, we were clueless. This time, we had done a bit of research, and I advise you to do the same. Don't make the same mistakes we made. Thank you if you read the whole thing. Cheers! More

Gave my parents a confusing and terrible vehicle buyout experience for their CRV. My parents are old folks who don’t want to create an issue, but they were lied to and mistreated. General buyers need t experience for their CRV. My parents are old folks who don’t want to create an issue, but they were lied to and mistreated. General buyers need to be wary of this Honda dealership’s lack of attention and untrustworthy work. Incompetent finance personnel made a mistake on our vehicle buyout’s new ownership, using an entirely new plate number. We had ourselves to go back to the dealer to report this mistake. After a few days, they gave a xx answer about the new vehicle ownership using just my fathers name and thus needing a new plate number, unable to revert their mistake. If they needed to use a new plate number, I think having our consent to change it is an important principle! Even if I were to believe their reasoning, they did not provide us any communication and did not have our consent to change our plate number used for 20+ years. We were told it is what it is, there is no remediation for their mistake. There was ZERO empathy, accountability and communication during this ordeal. How can you trust this dealership anymore when they have staff that skip steps, probably took a short cut and takes actions without customer consent and agreement? This is not how you do business, and I would warn anyone thinking of coming to Markham Honda, to consider other options with more honest and competent staff. More