Markham Honda

It was an excellent experience Syed is very cooperative and he knows how to build relations with the customers. I was completely satisfied with the service. Thanks Syed for helping Syed is very cooperative and he knows how to build relations with the customers. I was completely satisfied with the service. Thanks Syed for helping me again. More

Friendly people! Was a little confused at first with where to go once I walked through the service door entrance since there were a row of desks and people busy on the Was a little confused at first with where to go once I walked through the service door entrance since there were a row of desks and people busy on their computers. I was told that someone would be with me shortly and was helped by Alvin, really nice guy by the way! He got all my information down quickly and called me when my car was ready to go. The lady that cashed me out was really nice and friendly as well, overall it was a great experience! More

Maintenance service Excellent and quick service. Sophia has been very friendly and helpful. She was knowledgeable and provided useful information for me to make service r Excellent and quick service. Sophia has been very friendly and helpful. She was knowledgeable and provided useful information for me to make service related decisions. More

Very good experience Larry Koo was most attentive, polite, pleasant and informative while assisting us. He was quick to answer to any questions we had. We certainly would Larry Koo was most attentive, polite, pleasant and informative while assisting us. He was quick to answer to any questions we had. We certainly would recommend your dealership to our friends. More

Fast n friendly service Just the way i wanted my car service.Iwas explained what and how long . It actually was done quicker than i was told to wait.Bought the mats as well a Just the way i wanted my car service.Iwas explained what and how long . It actually was done quicker than i was told to wait.Bought the mats as well and was a nice discount too. More

Acceptable service at dealership Having been to this dealership for the past 10+ years, I would say the last visit was better than some of the previous ones. It has met my expectation Having been to this dealership for the past 10+ years, I would say the last visit was better than some of the previous ones. It has met my expectation for the kind of service rendered. Unlike some of the previous services, Sophia was instrumental in looking through my history to see what services were completed previously on the vehicle rather than blindly offering work items (often unnecessarily). When reporting what work needs to be done, I would suggest that service reps do not mislead the clients by saying that 'we will give you a discount on this item' unless it is TRULY a discounted item. Sometimes, I would check back at the same work item that was previously completed several years ago and find that the cost is exactly the same!! More

ecellent services Laramie provided very deail information of what and why the services are required. He provided very good customer services and he is very knowledgeabl Laramie provided very deail information of what and why the services are required. He provided very good customer services and he is very knowledgeable about the services. More

Mediocre car dealership type service in this industry This is my first service performed on my new Honda Civic from this dealship where I bought the car. I can only summarize its service department as pro This is my first service performed on my new Honda Civic from this dealship where I bought the car. I can only summarize its service department as providing typical in their industry. The followings point out a few improvement that should be addressed. 1. It is an simple oil and filter change service ((code A) with an appointment. It took 2.5 hours to complete. In my opinion, it should take no more than 30min if the car is attended right at the time I dropped it off. 2. I told the service conusltant that I will be waiting inside the dealership for the service to complete and call me on my mobile phone when the car is ready. I did not receive the call 2-1/2 hrs later. Therefore I walked up to the service department and noticed that my car is sitting in one the parking space just outside the building. I am just wondering how long my car has been sitting there while I was waiting in the waiting area; and why nobody called me. 3. At this time, the original service consultant was not at his desk. Or cosultants of other desks are always on the phone (one call after another). It seems the the prioity is given to whoever called but not those waiting inline in front of the desks. Eventually I was helped by one Honda staff I managed to grab walking by. He did the final part of the paper work - signature, payment etc.; so that I can get the car key and take off. 4. No car wash was offered. My previous car is a VW and I was offered free car wash every VW service. I do not expect this from every dealership but this is something a customer will appreciate. More

excellent I always get amazing service and Tim Lau provides exceptional attention to his customers. He makes sure his clients have their needs met and his pers I always get amazing service and Tim Lau provides exceptional attention to his customers. He makes sure his clients have their needs met and his personal attention and care are really appreciated. More

I always get excellent service from Markham Honda I have been with Markham Honda for about 11 years now and I always have been very satisfied with the services. People are polite and friendly. Most of I have been with Markham Honda for about 11 years now and I always have been very satisfied with the services. People are polite and friendly. Most of all, they know what they are doing. More