Markham Honda

efficient time management friendly, efficient, high quality, informative, good location geography conviniantly, but if we could get more information regarding my second time ma friendly, efficient, high quality, informative, good location geography conviniantly, but if we could get more information regarding my second time maintenance suggestion and scheduling by oral, it would be highly appreciateted More

Airbag replacement Went for Sirbag replacement. However for return using the shuttle was painful. Not in time. U need to improve he shuttle timing service. The 2 out of Went for Sirbag replacement. However for return using the shuttle was painful. Not in time. U need to improve he shuttle timing service. The 2 out of 5 rating is for the improper shuttle service. More

Excellent customer service and great workmanship! I took my car in for service and repair for my vehicle and was very pleased by the excellent customer service and great work that was done on my car. I took my car in for service and repair for my vehicle and was very pleased by the excellent customer service and great work that was done on my car. The quality of work is great as expected from the dealership however I was most surprised by the excellent level of service. Alvin Zhang was very helpful and took the time to thoroughly explain the issues with my car and presented me with the best options in my situation. In my experience I felt that Alvin went above and beyond to ensure that I understood the underlying issues with my car and at no point did I feel that he was being pushy. I highly recommend this dealership and their service adviser, Alvin Zhang. I will definitely be coming back here for my next scheduled maintenance! More

Service due at the end of four years re my Honda Civic I believe that all essential aspects due at the time of this fourth year service was diligently carried out by trained staff, leaving a sense of comfo I believe that all essential aspects due at the time of this fourth year service was diligently carried out by trained staff, leaving a sense of comfort and safety in the mind of the vehicle owner. I was able to relax in a quiet area of the dealership along with access to coffee and treats if needed. More

Mis-diagnosis of problem I went to Markham Honda on 2017-06-19 to diagnose a noise in my car (RO# 519980). I had purchased a 2012 Honda CR-V from them in 2012. I was told I went to Markham Honda on 2017-06-19 to diagnose a noise in my car (RO# 519980). I had purchased a 2012 Honda CR-V from them in 2012. I was told the noise was from the drive belt and tensioner. Alvin ZHANG insisted that the foreman had taken it for a test drive and diagnosed it. My mechanic told me that was NOT the problem. He insisted it was the bearing on the rear drive shaft. I had the belt and tensioner changed, and sure enough, that was NOT the problem. Alvin had insisted that he was 99% sure that was the problem, but wouldn't guarantee it or refund the money I wasted. PS - they even left a snap-on wrench in my engine. I'm waiting for them to ask for it back! More

Honda CRV Service Went in for regular service. Was dealt with professionally and warmly. Syed went the extra mile to ensure that I had a good experience. Explained clea Went in for regular service. Was dealt with professionally and warmly. Syed went the extra mile to ensure that I had a good experience. Explained clearly the recommended service that was required. More

Excellent The dealership employees were very friendly, and worked very hard to give the best service. My service also was done very quickly and they understood The dealership employees were very friendly, and worked very hard to give the best service. My service also was done very quickly and they understood my needs and requests. More

Coutesy car was not available when requested. Caused me to be late for work. Had to call husband to drive me to work. There was a 2nd backup vehicle sitting in l was not available when requested. Caused me to be late for work. Had to call husband to drive me to work. There was a 2nd backup vehicle sitting in lot. More

Excellent service The service Rep advised to change the brake pads on time before it damages the rotors which I did saving additional replacement costs in future. The service Rep advised to change the brake pads on time before it damages the rotors which I did saving additional replacement costs in future. More

A Happy customer The work was performed within the time frame I was given, explanations of the service and additional work needed were clearly outlined and I was aware The work was performed within the time frame I was given, explanations of the service and additional work needed were clearly outlined and I was aware of my total cost before the work began. Syed is a valuable member of the team and a major reason why I will be replacing my vehicle through your dealership at some future date. More