Markham Honda

Bought 2018 Odyssey My wife and I made two visits to Markham Honda. Nikki was great. Taking his time with us as we had our baby with us the first trip and grandma. We wer My wife and I made two visits to Markham Honda. Nikki was great. Taking his time with us as we had our baby with us the first trip and grandma. We were nervous looking at a van as it was much larger than what we had. Nikki explained the features well and the test drive was good experience. We had never driven a Honda before. The second time back we had in our mind that if the price was fair we would buy a van. Nikki let us test drive the van a bit longer and visit their storage lot to see the colour we were eyeing. Once we got back they looked over our trade I and we all agreed on a price and fair package. I will be making Markham Honda our dealership for all service they are a great team. More

First timer First time taking my Civic in for service and Syed made me feel very comfortable and answered all my questions in a courteous and professional manner. First time taking my Civic in for service and Syed made me feel very comfortable and answered all my questions in a courteous and professional manner. Thank you More

Great customer service Very good service. I have full confidence of their expertise. I'll come back again for service. Service staff explained very well the kind of things Very good service. I have full confidence of their expertise. I'll come back again for service. Service staff explained very well the kind of things they will do to my car. More

B1 service was ok I was served promptly when I arrived for my scheduled appointment in the morning and I appreciated the shuttle ride home after I dropped off my vehicl I was served promptly when I arrived for my scheduled appointment in the morning and I appreciated the shuttle ride home after I dropped off my vehicle. The additional charges were explained to me before the work was done and I got the vehicle back within the time they indicated. My issue is with the handling of the "Engine Emissions Problem". I've been to the dealership on 3 other occasions prior to this and each time I was told that it was bad gas after a cursory review and sometimes none at all. Coincidentally, now that I've scheduled and paid for the B1 service, it is determined that a software update was needed and now everything should be ok. My question is, why wasn't this diagnosed and fixed from the first time it was brought to your attention? More

Amazing Eric Chan (parts) referred me to Sofia (service advisor) and she was an amazing help that brought more that I expected during my service at Markham Ho Eric Chan (parts) referred me to Sofia (service advisor) and she was an amazing help that brought more that I expected during my service at Markham Honda this morning. I have expressed to Eric Chan, Maggie and Sofia that after today I will continue doing any services at Markham Honda. Thank you again for the amazing service. More

Excellent Customer Service Alvin went out of his way to show me exceptional customer service in providing me with a loaner car while the team at Markham Honda resolved issues wi Alvin went out of his way to show me exceptional customer service in providing me with a loaner car while the team at Markham Honda resolved issues with my Odyssey that other repair shops couldn't. Cudos to Markham Honda! More

Needs improvement Overall my first car experience has not been that great. 3 issues with the car,all 3 were not fixed and it was not communicated to me what the next st Overall my first car experience has not been that great. 3 issues with the car,all 3 were not fixed and it was not communicated to me what the next step would be. The technician/s seem to display a lack of care for the job and the customer. The issues I made the appointment for was not fixed and the tech did a lousy job of inspecting the car for the issue. Listening is a big issue that needs to be addressed. I felt like I was not being taken serious when I pointed out the issue. Another issue is,they did not fix the eco button upon discovering the issue and my car gas mileage was at 10L/100km when I picked it up,yet it was at 7.6L/100km when dropping it off and the nfc charging pad was on and hot More

Very helpful service advisor Ming is very good at responding to customer needs -- being transparent, explaining the options, fitting the customer into the shop schedule, and accom Ming is very good at responding to customer needs -- being transparent, explaining the options, fitting the customer into the shop schedule, and accommodating shuttle requirements. Dealer prices are higher, as expected, but the work is sound. More

Excellent experience From booking the service appointment online to the time I drove out, it was an amazing experience. Warm welcome upon arrival, I was called by my name From booking the service appointment online to the time I drove out, it was an amazing experience. Warm welcome upon arrival, I was called by my name all the time and I was kept updated on the status of the service. I even got a call from the courtesy shuttle driver when he left to pick me and when he was 2 min away. And Alvin was great too. Friendly and helpful. Awesome job. Will be coming here from now on for sure. More

Wonderful Experience Best dealership I've been too. Really friendly, transparent, informative and efficient people over there. They did all their best to strike a deal whe Best dealership I've been too. Really friendly, transparent, informative and efficient people over there. They did all their best to strike a deal where all of us were happy. Really enjoyed my experience over there. Would definitely recommend this Honda dealership to all my friends and family. More