Markham Honda

AVOID this dealership!! I bought a used Fit from this dealership last December. The problem started when the finance manager (and my salesperson) lied to me about the finance I bought a used Fit from this dealership last December. The problem started when the finance manager (and my salesperson) lied to me about the finance rates and providers. Then when I got the car home, I realized that despite being safetied and "certified" by their service department, they had somehow missed the fact that the car had NO interior lights working! (NO lightbulbs) Which I paid to get fixed! Recently I realized that the all-season tires they included (in the trunk) were the WRONG size for the car! It's taken over 2 weeks, I've called, sent emails. Not 1 person EVER returned my call. I got 1 email from the Used car sales manager Taufiq, but it was vague and he didn't follow up. FINALLY I got a call from a service person (Rick) who told me they have new tires for me, so now I get to drive the 150km back to the dealership to get their mistake corrected. Honda's are great cars! Do yourself and find a great dealership! More

Terrible Financial Manager - Jack if you are planning to buy a vehicle from Markham Honda and happened to have a financial manager named Jack, i strongly recommend you go over your off if you are planning to buy a vehicle from Markham Honda and happened to have a financial manager named Jack, i strongly recommend you go over your offer extremely carefully, saying line by line. this guy tries to skip over the offer extremely quick and not explaining the line items with the customer but telling them to sign here and there. i tried to call this guy several times to get things clear up but without succeed. so if you are planning to buy a Honda, Markham Honda is NOT the right place to go to. don't let their fake smiles and sweet talks get you into regrets. More

Almost cheated by the finance manager and poor service My family and I was almost cheated by the finance manager, Lxxx, and received extremely poor service from the service department at Markham Honda on J My family and I was almost cheated by the finance manager, Lxxx, and received extremely poor service from the service department at Markham Honda on June 9th 2018. We had agreed upon a 4.99% interest rate over 5 years on a 2016 Corolla. However, when signing the final papers the following day I noticed it was changed to 5.99% and no one notified me about the change. When confronting the finance manager, Lxxx, he made up a xx excuse and we knew immediately he was trying to get as much money as he could with us due to the fact that we opted out of the ridiculously over priced warranty. We had Lxxx change it back immediately to what it was originally discussed. Nonetheless, we wanted to be content when buying a car and put it aside. That clearly could not have happened after what resulted afterwrds. After this we were handed the keys to the car. The sales rep proceeded to go inside before we took a look around the car. The interior of the car was in POOR condition with dirt stains covering the seats and center armrest. The sales rep promised to have it vacuumed and detailed (like any dealership would). The car had THREE scratches on the passenger side door, a scratch covered up poorly with a paint stick on the passenger mirror, a bolt MISSING from the rear licence plate so it was hanging, and the seats and center armrest WERE NOT cleaned AT ALL. When questioning the sales rep about the condition of the car he initially stated it had been vacuumed and detailed properly. Although, one of the service members was brought outside afterwards and had said they had fired the person responsible for these duties and did not have the equipment to complete these jobs. Are you serious.. Really embarrassing towards Markham Honda, Honda Motor Company and its owner, Dilawri. I would really like an explanation and resolution for this. More

Never Markham Honda again! Do not buy your Honda here. They lie and try to cheat you. This is one of the most frustrating businesses I have ever dealt with. First of all, they Do not buy your Honda here. They lie and try to cheat you. This is one of the most frustrating businesses I have ever dealt with. First of all, they are rude. When I tried to change my pick up date for my new vehicle, the Finance Manager gave me a hard time—and I was paying cash—I wasn’t even financing the purchase. When he agreed to change the pick up date, he didn’t tell the service department because they called me to confirm my original pick up appointment. Secondly, they are dishonest. I paid more than $1000 for rustproofing for my new vehicle. When I picked it up, no paperwork was given to me regarding the rustproofing. When I called to follow up, they told me it had been done, and the paperwork would come in the mail. After two weeks and no paperwork arrived, I had my own mechanic check if it had been rustproofed, and it hadn’t. When I called back they admitted they hadn’t done it. I took the vehicle back for rustproofing and multiple people would call me to book the same appointment. When I called to follow up on the status of my rustproofing, no one could find any record of my car. None of the people I dealt with were ever available for a call – they all seem to be in sales meetings at the same time. It is the most unorganized dealership I have ever dealt with in my 40+ years of driving my own vehicle. Never Markham Honda again!!!! More

Great help; always available Is always there to help answer any questions I had. Made the choice of choosing a car really easy. Would highly recommend to anyone looking to purchas Is always there to help answer any questions I had. Made the choice of choosing a car really easy. Would highly recommend to anyone looking to purchase a new car. More

very helpful william is very helpful. he is very Resource full to close the deal, i feel likea being helped by him. he always prompt to answer question and concern william is very helpful. he is very Resource full to close the deal, i feel likea being helped by him. he always prompt to answer question and concern, More

a perfect experience in leasing car Jacky is an excellent seller who gave a perfect experience in leasing car. Without the help of him, I can hardly find a satisfying car in Honda an Jacky is an excellent seller who gave a perfect experience in leasing car. Without the help of him, I can hardly find a satisfying car in Honda and cannot get a reasonable price. I strongly recommend everyone to find Jacky as your seller because he is always willing to answer your question patiently and always tries to give you a better price. More

Not professional & untrustworthy I will not recommend this place to anyone, please read the reviews carefully before you walk into the showroom, no professionalism, all glitches, one I will not recommend this place to anyone, please read the reviews carefully before you walk into the showroom, no professionalism, all glitches, one need to careful and alert on everything , mistakenly if you deposit and sign contract your money is gone if you do not buy. Better make sure of everything list by list with this people as they are very very un-trust worthy people. I have lots to say here but I do not want to waste my time on un-professionals. Finance mgr is another unethical and unprofessional looks like bought from grave yard. More

Unfairl dealing and no focus on customers satisfaction I bought the car in October and second car in December. In my deal I was promised to be given 5 and 2 oil changes through dilawri reward program on I bought the car in October and second car in December. In my deal I was promised to be given 5 and 2 oil changes through dilawri reward program on both purchases and was given loyalty cards to use when booking the oil changes. I have booked my first appointment for oil change on coming Tuesday May 1st. Last night I was checking my reward card online and it has no value on it?? purchases were made through Wilson Chan and Danish Paracha Can you please have them look into this First car 2017 Honda civic LX Second car 2018 Honda civic EX I waited to post my review to check if they fulfill what they promise Talha More

Charge us in full with half the job done. Took a car to markham honda to get oil change. they charged us in full not a penny discount. that's fine if the work was done in full. After we left h Took a car to markham honda to get oil change. they charged us in full not a penny discount. that's fine if the work was done in full. After we left head to supermarket and put stuff in the trunk just to find out the skid plate is sitting there. went back to the dealer and these guys accused us for taking it off! and the next time we requested for an answer the answer changed to "we can't put it back on" are you for real it is ok for you to take it off and it is difficult for you to put it back on? NEVER RETURNING AND NEVER REFERRING ANYONE THERE! More