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Lexus of London

London, ON

4.9
3,981 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,981 reviews

January 17, 2025

Friendliness, professionalism, and integrity are the three words that come to mind when I think about Lexus of London. More

by Dina
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front end reception who greeted me when I first entered. Five stars. Jasmine and Chris that went over warranties, etc. Five star
January 17, 2025

I recently purchased a car from Lexus of London, and I couldn't be happier with the experience, especially thanks to the amazing saleswoman, Lisa Ali. Lisa was professional, knowledgeable, and incredibly More

by juniormosst
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ouellette
January 16, 2025

Professional and dedicated services provided, very knowledgeable on the auto and transaction processes, very patient and detailed introduction and answers More

by jianhongyan_2000
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

very considerate and professional service. Working hard and high efficiently. Upgrade my car with only twenty bucks extra payment biweekly. I like my new car very much! More

by nuelite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Mara is a great asset to the dealership. You need more people like here She is excellent More

by gordogolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Larry makes me really nice service and provide good deal. Thank you very much Larry. More

by Jerrick
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

I purchased a used Lexus is300 in St. Catharines and didn’t receive a tutorial in the use of settings or even what all could be controlled on my screen. Shanna explained and demonstrated More

by MarneyTrotter
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Shanna was absolutely fabulous to deal with. She has excellent customer service skills and goes out of her way to respect client time. I’ve always had amazing service at Lexus of London and will More

by Sturbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

After finding compatible dealership options that were unsatisfying, I found Gent Raka at the Lexus of London Dealership. I am in my mid-30s with my spouse and we do not spend much time trying to look aff More

by BryanHaagsman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Excellent sales representative. Knows her product . Followed up on a regular basis. Extremely helpful and courteous in my search for a certified new vehicle. I would certainly recom More

by Ron
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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