Kelowna BMW

Sold me a lemon I bought a 2008 bmw 328 xi, it was " certified pre-owned" I have had nothing but problems with the car since day 1. It has been in the shop 3x in the I bought a 2008 bmw 328 xi, it was " certified pre-owned" I have had nothing but problems with the car since day 1. It has been in the shop 3x in the 6 month since I have owned it. I'm very disappointed and would recommend to anyone to buy a car elsewhere as all they care about is getting there money. More

Good sales experience Second vehicle purchased at Kelowna BMW, and it went through without any hiccups. Calvin was very responsive, and i am still loving my 335xi. Would Second vehicle purchased at Kelowna BMW, and it went through without any hiccups. Calvin was very responsive, and i am still loving my 335xi. Would recommend. More

BMW - A class in itself! BMW sales and service set the bar high and exceed in every way. Dave, our sales associate, was knowledgeable, professional, personable and above all a BMW sales and service set the bar high and exceed in every way. Dave, our sales associate, was knowledgeable, professional, personable and above all acted with honesty and integrity through every aspect of my first BMW purchase. His follow up and follow through exceptional and continues. Not only am I thrilled with my vehicle but without hesitation can highly recommend Dave as a great resource if your considering a BMW. More

Kelowna BMW's service is first rate! I have been doing business with Kelowna BMW for 3 years now. From the very first moment, I have been treated with care and making sure that I was tot I have been doing business with Kelowna BMW for 3 years now. From the very first moment, I have been treated with care and making sure that I was totally satisfied and happy. Most of all, they listen and care for what you say and do everything possible to meet your needs. I just bought a new 320i. The entire staff, from my sales rep, his manager and the owner, worked to make sure I would be happy with my purchase. If you are looking for a first rate service, before and after the sale, then Kelowna BMW is the place to go! Don't go anywhere else until you try the ultimate experience and see how good you can feel! Thanks to David, Hayden and Gord! There aren't enough words to express my appreciation and joy! More

1989 525i overheating took my 525i there for an major overheating problem (was at Canadian Tire before but they could not test the radiator/cooling system for pressure), af took my 525i there for an major overheating problem (was at Canadian Tire before but they could not test the radiator/cooling system for pressure), after an 500$ bill (changing thermostat and radiator clutch), had the absolute same problem, + somehow the lower radiator hose came off lost most of my coolant, after bringing it back the diagnostic was possible crack in engine block. Replaced head gasket with a fried, fixed the problem (the cars are great, they are NOT, at least have the car running for 10min outside the shop make sure it's repaired) More

Good decision David and Richard were honest and highly professional. They represented the ture quality of the BMW engineering through their excellent service and d David and Richard were honest and highly professional. They represented the ture quality of the BMW engineering through their excellent service and delivering detail to my whole purchase experience. More

Will not be back to purchase or for service Even though I love the vehicle, I will not be back. I will go to Vancouver for any service work required. Service department has an "I don't care" a Even though I love the vehicle, I will not be back. I will go to Vancouver for any service work required. Service department has an "I don't care" attitude. Sales department was no better. I had a lease vehicle through the dealership and was purchasing it outright at the end of the lease. Since I did not purchase any extended warranty or go through their financing department or upgrade to a newer vehicle, they could not push me out the door quick enough. I even asked if they would wash the vehicle and they said NO! More

Mixed Bag Whilst some of the employees try really hard to do a good job, others are arrogant and surly. Their lack of knowledge of the products they have to sel Whilst some of the employees try really hard to do a good job, others are arrogant and surly. Their lack of knowledge of the products they have to sell and maintain is surprising, in a supposedly quality dealership. The Service department had a distinct lack of interest in solving issues arising from their work on my vehicle and showed no surprise at the problems my newly purchased vehicle was having. One unhappy customer. More

Great Service, back to basics! I have tried giving Kelowna a shot many times at my business and have to say that this time was different. I was not greeted with any strange approach I have tried giving Kelowna a shot many times at my business and have to say that this time was different. I was not greeted with any strange approach or old car sales stuff. Although I have know Ryan for years at this dealership, David was a great asset to my deal. We did not consider all cars before we got to the store and were pleasantly surprised at the level of service that was provided right to the last words off the lot. I can say that in my experience att his store that the management must have changed or something like that. What an awesome experience. My car is a very rare find and I did not consider the model entirely until David showed the car to me. Great Job!! More

We are very happy with David and Ryan Wicks. The deal went smoothly and I was encouraged to shop which makes me feel better about the approach from these guys. I will say there was no tacky pressure and went smoothly and I was encouraged to shop which makes me feel better about the approach from these guys. I will say there was no tacky pressure and the car is amazing, everything went well and they picked me up at my house so we did not have to make alternate arrangements. We will do this again for my wife's car in a year or so. More