Kelowna BMW

Excellent Customer Service - Josh.M, David.S My experience was amazing and both Josh and David delivered on all fronts. We are very happy clients and would definitely recommend Kelowna BMW. We p My experience was amazing and both Josh and David delivered on all fronts. We are very happy clients and would definitely recommend Kelowna BMW. We purchased a used X5 M series, and are very satisfied. More

First class service Our experience with Josh at Kelowna BMW was so professional and we were absolutely impressed with his knowledge of the products they sell!! Made us fe Our experience with Josh at Kelowna BMW was so professional and we were absolutely impressed with his knowledge of the products they sell!! Made us feel comfortable and found us the car we were looking for at a great price and delivered it to us on the date we needed. It was so worth the drive from Nanaimo and we will purchase our next BMW there as well. Thanks again Josh!! More

Don't go here! Service is not their priorty and they don't make you feel like you matter! I was stranded on the side of the road, waiting for a call back from a serv Service is not their priorty and they don't make you feel like you matter! I was stranded on the side of the road, waiting for a call back from a service advisor and never did end up receiving one. Oil changes here take 4 hours too! If you're adamant of buying a BMW, buy from Vancouver and service it at Motor Werke. They're very attentive and efficient! More

Top notch customer service I recently purchased my first BMW (used and not from the dealership) and took it to the dealership and had an inspection done which showed a defective I recently purchased my first BMW (used and not from the dealership) and took it to the dealership and had an inspection done which showed a defective catalytic converter. To my surprise and relief, I found out that it still was under the original 8 year warranty period on the vehicle. The team members that I dealt with at the dealership were very courteous and helpful in arranging to have the warranty service done for me. xxxxxxgo out to Morgan Ellis, Dave Lopez, Kyli and Andrew. Top notch service and the pick up/drop off service/car loan was great as well. They brought the wow factor to this experience! Wes Rosso More

Great Experience dealing with David Stratton. I have purchased 4 vehicles over the years with Dave Stratton at several different dealerships in the Kelowna area. Each experience has been above and I have purchased 4 vehicles over the years with Dave Stratton at several different dealerships in the Kelowna area. Each experience has been above and beyond my expectations. Each time Dave took the time to establish my needs, wants and budget. After the sale was made he always followed through and made me feel comfortable with my new vehicle. The move to BMW for my most recent purchase has not disappointed. We were again not disappointed in the vehicle or the purchase experience. Everyone in the dealership made sure we received the best service possible. We have and will continue to refer our friends and family to Dave as he offers a superior buying experience to his clients. Thank you Dave. More

What a difference a year makes! Last year - frustrated by long wait times I took my 2015 M3 to Vancouver for service. This year I was able to schedule maintenance when it worked for Last year - frustrated by long wait times I took my 2015 M3 to Vancouver for service. This year I was able to schedule maintenance when it worked for me; I am glad I did. The dealership is completing a $6M service area expansion. My experience this November was 1st rate! They fitted my service appointment in and completed the necessary work on time. Andrew was my service representative and did a great job! Great to see! More

Just great service and no pressure I am a single mom with very little experience buying nicer cars. I was referred by a friend to Dave Stratton in sales as I was told he would be able t I am a single mom with very little experience buying nicer cars. I was referred by a friend to Dave Stratton in sales as I was told he would be able to help. I initially thought I would want an Acura which Dave did not have there, he took the time to set me up with a great salesman at Acura that he knew to be of a similar philosophy in sales. Both experiences were fantastic and Gary Grouch at Acura was really good and funny. Dave asked me to try the BMW before going to Acura as a reference point. What a bugger, he probably knew I would be back all along. I wound up with a really nic BMW and was very happy with the entire experience. Dave even made sure to install my roof rack for me and I dragged him to my house to pair garage door openers, no questions asked. David offered more time showing the car features later on which I will do soon. I did not feel rushed and will be back to buy again. I will also be sending my friends and family to Dave. More

Another enjoyable purchasing experience Over the last few years, we have purchased 3 preowned BMWs at Kelowna BMW. They have all been enjoyable experiences. Dave Stratton and Ryan Wicks ar Over the last few years, we have purchased 3 preowned BMWs at Kelowna BMW. They have all been enjoyable experiences. Dave Stratton and Ryan Wicks are exception to deal with. We have been treated very well at this dealership over the years and they work very hard to maintain customer loyalty. Our experiences with parts and services have been very good over the years. No disappointments. More

Worst Experience at a Dealership. From out of town had a mechanical issue. Got turned away. Zero service for my Bimmer. Gave options for my problem. Sent me a much better experience,M From out of town had a mechanical issue. Got turned away. Zero service for my Bimmer. Gave options for my problem. Sent me a much better experience,MW kelowna they were awesome. More

Sold me a lemon I bought a 2008 bmw 328 xi, it was " certified pre-owned" I have had nothing but problems with the car since day 1. It has been in the shop 3x in the I bought a 2008 bmw 328 xi, it was " certified pre-owned" I have had nothing but problems with the car since day 1. It has been in the shop 3x in the 6 month since I have owned it. I'm very disappointed and would recommend to anyone to buy a car elsewhere as all they care about is getting there money. More