Kelowna BMW

The experience started out pretty good, but my sales rep named Dyllon and his management team concealed certain information not providing a list of photographs or video before sending the nearly brand new c named Dyllon and his management team concealed certain information not providing a list of photographs or video before sending the nearly brand new car till the deal was finished did not provide ample photographs of the vehicle that was purchased mobile to another province, then received the car with a bulge tire and scratched rims after being a “BMW certified vehicle” and they basically provided no support or proof that the vehicle was in good condition before shipping it and basically told me I was on my own. They made no effort to prove that the car was in proper condition before shipping it. I would suggest to use caution when dealing with these folks as they wete not transparent or totally upfront. Falsifying a vehicle safety, andVery shady business practises. And they now will not return my messages. More

Always efficient, comfortable atmosphere, timely, and good customer service. We have confidence in your work. good customer service. We have confidence in your work. More

Always received excellent service and proactive reminders on service. We hold on to our vehicles slightly longer than most so we make sure it’s running the best it can. on service. We hold on to our vehicles slightly longer than most so we make sure it’s running the best it can. More

Sales consultant very helpful and knowledgeable. Business manager very well organized and presiding options clearly Business manager very well organized and presiding options clearly More

Great service centre, very friendly dealership the employees I have dealt with have been fantastic employees I have dealt with have been fantastic More

Professional caring best deal they can get for all their customers top notch staff always customers top notch staff always More

Love this place the Service is excellent. Very friendly people, they are eager to help. Very friendly people, they are eager to help. More

Our sales representative, Nick Crowder, was very professional and knowledgeable. He was focused on our needs and gave us his full attention as we considered our options and alternatives. He was ve professional and knowledgeable. He was focused on our needs and gave us his full attention as we considered our options and alternatives. He was very helpful and insightful throughout our vehicle search and purchase experience. More

Great sales staff, very helpful with the selection of our vehicle. Had a good selection of vehicles on the lot to look in and test drive before making a decision. vehicle. Had a good selection of vehicles on the lot to look in and test drive before making a decision. More

I AM VERY HAPPY WITH BMW IN KELOWNA. POLITE, ON TIME,INFORMATIVE. AS GOOD AS SPOKANE. MUCH BETTER THAN LANGLEY. POLITE, ON TIME,INFORMATIVE. AS GOOD AS SPOKANE. MUCH BETTER THAN LANGLEY. More