Image Honda
Hamilton, ON
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247 Reviews of Image Honda
The experience at image Honda was great. It was un-pressured and relaxing. As relaxing as it could be buying a new car. Ralph explained everything, wrote everything down And made me feel at ease un-pressured and relaxing. As relaxing as it could be buying a new car. Ralph explained everything, wrote everything down And made me feel at ease. What was really impressive is Ralph listened To my needs. When the third civic came in he called me right away, because he new my situation. That was wonderful. Julie made financing my car a cake walk Explained everything about financing and the extended warranty, Which I got because it was so affordable compared to other Companies. All and all it was easy and enjoyable. Thank you Image Honda for everything. Angelo. Honda civil new owner .... More
I have been leasing from Image for over 10 years (not the same car!), and have NEVER had any issues. This time especially, my salesman, Andy Hewitt was "ahead of the game". When I reached the 3 year annivers same car!), and have NEVER had any issues. This time especially, my salesman, Andy Hewitt was "ahead of the game". When I reached the 3 year anniversary of my 4 year lease, he called me and invited me to come to the dealership to discuss my options. Although I did look at some non-Honda products, I did return to Image to discuss options. The same day I signed the lease agreement for a new 2012 Civic Si. As it happens, I am now paying less for this car, than I did for the 2008 Si I was leasing! A wonderful deal! All the people I have dealt with so far, have been exceptionally friendly and efficient. Although I have not had this car in for service yet, I can say from the experience of many years, that I have never had any issues with the service department. Usually I wait at the dealership until the service is performed, however on the few occasions when I had other appointments, the shuttle driver cheerfully drove me to where I neeeded to be, and even picked me up afterwards! Once again I will say that I am now and have always been, very pleased with Image Honda. Grant Carlson More
As soon as I walked in the dealership I was greeted with smiles and was not ignored. Rob took me on the test drive and showed me everything on the car. I was very pleased that I was able to test drive the e smiles and was not ignored. Rob took me on the test drive and showed me everything on the car. I was very pleased that I was able to test drive the exact model that I was planning on purchasing. Rob was very detailed and friendly as was the rest of the staff. I had an extremely pleasant first visit with them. Even though I had to wait a month for my vehicle, I was given the new deals and I was able to call the dealership with any questions that I had. More
Rob was very helpful and is very knowledgeable. He has a passion for cars took the time to explain and demonstrate many of the features of the vehicle, and made himself available for questions after the tra passion for cars took the time to explain and demonstrate many of the features of the vehicle, and made himself available for questions after the transaction. I felt comfortable leaving the dealership with my new vehicle. I would recommend this dealership to anyone. More
Customer service was great. Staff took the time to answer all my questions. Ralph Digennaro was very friendly and made my overall experience enjoyable. When it came time to negotiate a price, I deal answer all my questions. Ralph Digennaro was very friendly and made my overall experience enjoyable. When it came time to negotiate a price, I dealt with Paola Dube. More
Robert was a very knowlegable and personable sales person a credit to the dealership.He certainly knows the vehicle and showed all aspects of it. The gift he gave me was also a nice gesture. I certainly woul a credit to the dealership.He certainly knows the vehicle and showed all aspects of it. The gift he gave me was also a nice gesture. I certainly would recommend Image Honda to anybody.The Fit is and amazing compact car for room and ride. Thank You Linda Hilton More
Before going to visit Image Honda, we did a lot of on-line research and found that Image was quite highly ranked, we also viewed their own website which was very good and introduced every employee, we on-line research and found that Image was quite highly ranked, we also viewed their own website which was very good and introduced every employee, we found the sales service to be very friendly and very knowledgable, all of these items combined helped us make our decision to purchase our new Pilot from Image, the pricing was good also. Thanks again Image. More
We were not impressed with another dealership in Hamilton. We decided to try Image Honda. Andy was very helpful and courteous. He explained everything well and did not pressure us. Will buy from Hamilton. We decided to try Image Honda. Andy was very helpful and courteous. He explained everything well and did not pressure us. Will buy from Image Honda again and will recommend to friends and family. More
From the moment I entered the door I was greeted by Folks who made me feel very welcome with a warm family atmosphere. The thought in mind of this being a business transaction was removed by a perfect bala who made me feel very welcome with a warm family atmosphere. The thought in mind of this being a business transaction was removed by a perfect balance (formal/informal)of profesionalism that produced a relaxed enjoyable condition for negotations. Rob conveyed the feeling that he was negotating for us and was most concerned that he visited 'all bases' in providing what we were looking for to fill our requirements. Customer service was # 1 and moved us to find a way to complete a deal. Image Honda has the 'REAL TEAM' so I must mention Tony (Serv. Mgr?) who I had previously met on a recall visit for my Odyssey (purchased at a used lot). I bumped into Tony(while waiting for the sales team to consider my offer)and asked for an oponion on some accessaries. He took me over to see his CRV and provided me with some valuable info: which along with further suggestions from Julie resulted in our purchasing some $ 2,000 in accessaries making the vehicle one we thoroughly enjoy. Our experience matches no other and leaves us with the feeling that we are a part of the 'Image Team'. Charles & Wendy Atkinson. More
I went to the Image Honda Dealership just wanting to maybe test drive a car and I was so impressed with the quality of the vehicle and how I was treated that I purchased a 2012 Honda Civic. Everyone was maybe test drive a car and I was so impressed with the quality of the vehicle and how I was treated that I purchased a 2012 Honda Civic. Everyone was so friendly and made the entire experience fun. Rob and Julie were a lot of help and were very welcoming. I would definetly recommend this dealership as there was never a moment I felt like I was talking to a sales person and they helped me find the car that was right for me. I've had my Civic for almost 2 weeks now and I love it! Thank you Image Honda! More