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Image Honda
Hamilton, ON
247 Reviews
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247 Reviews of Image Honda
June 23, 2011
A condition arose involving some maintenance on my car. Because I was very unhappy with what looked to be an unsatisfactory resolution, I went to Image Honda to speak with Tony Locche and the general manag Because I was very unhappy with what looked to be an unsatisfactory resolution, I went to Image Honda to speak with Tony Locche and the general manager of Image Honda,whose name escapes me at the moment. After a full and frank discussion of the details involved in this matter, I was very quickly offered a total reimbursement. This issue was handled professionally and in a timely manner. I am very pleased and satisfied with Image Honda and will continue to take my car there for any required maintenance and/or body work. Nick Amsterdam, body-shop manager, also deserves a compliment. He performed some work on my car on an earlier occasion. I was very happy with his work. Thank you, Donna Huxford More
by DonnaJean
Employees Worked With
Tony Locche, Tony Locche
May 25, 2011
on time...frendly greeting...full explaination......ride home...called when ready...within half hour of when they said it would be ..picked me up on time...$$$'s what they said it would be...no surprises... home...called when ready...within half hour of when they said it would be ..picked me up on time...$$$'s what they said it would be...no surprises.....fully explained what they were going to do, and did it.... More
by bteal
Employees Worked With
2
May 19, 2011
We have been customers of this dealership since approximately 1985. In addition to purchasing all our cars here, we have always brought our vehicles here for service. We have always found the ser approximately 1985. In addition to purchasing all our cars here, we have always brought our vehicles here for service. We have always found the service people to be helpful and honest; we have never felt that we were being mislead about the work that needed to be done on our vehicle. We recommend this dealership to anyone in the market for a vehicle or service on their Honda. More
by Loudon
Employees Worked With
Brian Konjek
May 18, 2011
Called the dealership because I had the 'check engine' light come on. They were very accomodating in getting me a quick appointment and were very welcoming when I arrived. They reviewed my service histo light come on. They were very accomodating in getting me a quick appointment and were very welcoming when I arrived. They reviewed my service history with me and took the car in for a diagnostic scan. In a very timely fassion they had found the problem, made the necessary repairs and had me on my way. More
by John Marshall
Employees Worked With
Mark Kostur
May 13, 2011
Because of a mistake by one of its mechanics during normal servicing, fluid later leaked out of my Honda Accord transmission causing a fault in the transmission. Image Honda cancelled all service charg normal servicing, fluid later leaked out of my Honda Accord transmission causing a fault in the transmission. Image Honda cancelled all service charges and offered an extra 20,000 km warranty on the transmission should any problems arise. A couple of months later problems in the transmission did crop up. Image Honda honored their warranty and replaced the transmission with one flown in from California at no charge to me and provided me with a loaner, also at no charge. A-plus to Image Honda and in particular to Tony the service manager who was helpful throughout. Problems can occur during servicing but it is great to see an organization take responsibility,correct mistakes and to put the customer first. I'd recommend Image Honda and Honda Canada anytime. Great work & thanks, Tony. More
by Grimsbonian
Employees Worked With
Tony, Tony Locche
May 09, 2011
Visit was pleasant, as always. Time given when work would be completed was extremely accurate. Asked for whatever addtional charges would be added to bill, that I be contacted. Was done and advised of any a be completed was extremely accurate. Asked for whatever addtional charges would be added to bill, that I be contacted. Was done and advised of any addtional work which would be required with the cost amount given as well for my next visit. A MAJOR positive about Imaga Honda, your car never sits there while you wait. It is taken when you arrive for your appointment and worked on as scheduled. More
by Phex
Employees Worked With
Mark Kostur
April 15, 2011
I have already been recommending both Image Honda and our sales associate, Joe to EVERYONE. The entire experience was a pleasure. It was a relief to walk into Image right from the first moment, in comparis sales associate, Joe to EVERYONE. The entire experience was a pleasure. It was a relief to walk into Image right from the first moment, in comparison to our previous experiences at other dealerships! We are both VERY HAPPY! Tara and Tony More
by taraskewes
Employees Worked With
Joe and Julie, Julie McHugh
