Image Honda

I don't purchase vehicles often because the experience is usually dreadful. My last vehicle was 17 years old and needed to be replaced. My daughter has driven Hondas for a while, and has alwa experience is usually dreadful. My last vehicle was 17 years old and needed to be replaced. My daughter has driven Hondas for a while, and has always been very happy with them, so I decided to see what Image Honda had to offer. I was amazed from the first moment I stepped into the dealership. Ralph Di Gennaro gave us a warm welcome and immediately put us at ease with his congenial manner and obvious desire to help us fill our vehicle needs. He was aware of a vehicle that was going to become available and he said this vehicle might fill our requirements, was in excellent condition and he was sure Image Honda could find a way to fit it into our budget. When the vehicle arrived, Ralph was able to give us a detailed history and go over the Car Fax with us. There was no hassle, no pressure, no tension. The vehicle was low mileage and spotlessly clean. Before the test drive Ralph went into some of the design features of the Honda CRV, and I could tell he was proud of all the thought that had gone into its design features. After the test drive we knew it would be the perfect vehicle for us. We next met with Julie McHugh who lead us through the service guarantee that was already on the vehicle and helped us decide how to best take advantage of our options. We made arrangements to pick up our new vehicle the following week to give Image Honda time to make sure the vehicle was up to their very high standards. We met with Theresa when we went to pick up the vehicle. She got us through the paperwork in a matter of minutes and then walked us out to the car. She took the time to show us many of the details about the car and helped me set the seat and mirrors up to suit me. She showed me where to keep my wheel locks, how to use my Valet Key, where the fuse panel was under the hood, and many more details that would make my first drive safe and enjoyable. I've been driving the car for a couple of weeks now and i couldn't be happier. I will be going to Image Honda for vehicle service. Theresa took me around to meet the service people and I was impressed by all the thought that has gone into making their customers comfortable and confident in the Service Department's ability to do the job. I have never had this kind of experience at a Car Dealership before. I don't feel like a customer. I feel like a fiend........and you know what....if it's not a Honda, it's just a car. More

Andy did a great job at introducing us to the honda line and we purchased the car that evening. He was informative and pleasent and explained all the features of the car. As a chevy and caddy owner most of and we purchased the car that evening. He was informative and pleasent and explained all the features of the car. As a chevy and caddy owner most of my life stepping in to a honda dealership was different but we are delighted with the car and I woudl recommend Andy to anyone. More

Andy was great to work with! Very professional and friendly. I'd recommend all my friends and family to go to him when purchasing a new vehicle. He made our experience a great one :) friendly. I'd recommend all my friends and family to go to him when purchasing a new vehicle. He made our experience a great one :) More

Excellent service and extremely nice staff. Everyone that we dealt with (Ralph, Billy and Julie) were very polite, helpful and never pushy. I would recommend Image Honda to anyone. The icing on the ca that we dealt with (Ralph, Billy and Julie) were very polite, helpful and never pushy. I would recommend Image Honda to anyone. The icing on the cake is, we love the Civic Honda that we purchased. It is our first experience with a Honda product but certainly not our last. Brian and Kay MacDonald More

I have been dealing with Image Honda Parts for over 30 years always a great team to work with. This is my first new car from Image Honda and once again a great team. Rob Cahunek was great, always greeted years always a great team to work with. This is my first new car from Image Honda and once again a great team. Rob Cahunek was great, always greeted us with a smile and very helpful going the extra mile Thank you for a wonderful experience. We are enjoying our new Honda accord showing it off to everyone Thank you again Bill & Barb Dmytryshyn More

i would like to say thank you for having Ralph DiGennaro and Billy Lee Poy at this Honda dealership, they made me very happy with my service. They made me feel good for choosing the right vehicle to trade m and Billy Lee Poy at this Honda dealership, they made me very happy with my service. They made me feel good for choosing the right vehicle to trade my car off. i will recommend them to my families and friends if they are planning to buy a new vehicle. so i thank them again for a great customer service!!! Image Honda has great staff from the services, management and sales staff!!! More

This is my second consecutive service experience with Tony Locche and both have been very pleasant & efficient. The first was regarding a repeating NAVI issue which resulted in the NAVI unit being repla Tony Locche and both have been very pleasant & efficient. The first was regarding a repeating NAVI issue which resulted in the NAVI unit being replaced under warranty. The second was a short-notice (same day) request for service on Valentine's Day, 2013. Tony quickly fit me in and I was out of there in about an hour. Generally speaking, (this is my first Honda automobile) my Honda experience at Image Honda for the past 2 1/2 years has been the most pleasant of all experiences I've had with other dealers / manufacturers and I have been driving 43 years!!! Great work Image Honda!! Greg Moon More

Brian was very friendly when I arrived, checking my car in for service was efficient and fairly fast. When I returned to pick up my vehicle he explained everything that had been done to my car. My vehicle in for service was efficient and fairly fast. When I returned to pick up my vehicle he explained everything that had been done to my car. My vehicle required some extra work done while it was there,he called me and explained what it was that needed to be done, on the whole I was pleased with the work and service and the way in which I was greeted and taken care of. More

Today was my first visit at this location, and I am totally impressed with the customer service. I was being helped by Don and Billy. Both of them were great. Billy helped us and gave us an excellent totally impressed with the customer service. I was being helped by Don and Billy. Both of them were great. Billy helped us and gave us an excellent deal, I got what I wanted. I appreciate the friendly and at the same time professional environment. If anybody is looking for a Honda car, I would suggest that a visit at Image Honda is a MUST. I have been to Sterling Honda as well, but definitely I saw the difference of environment. Image Honda meets your expectation. Thanks guys, you ROCK..!!! Aneet Gill More

As seen from the above questionnaire I thoroughly enjoyed the car buying experience at image Honda. Andy and Theresa were great. BOth were knowledgeable about the car and suggestions in terms of options an the car buying experience at image Honda. Andy and Theresa were great. BOth were knowledgeable about the car and suggestions in terms of options and maintenance was appreciated. I look forward to a long lasting relationship with the dealership, THank you! Grazina More