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Image Honda

Hamilton, ON

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247 Reviews

155 Centennial Parkway North

Hamilton, ON

L8E 1H8

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247 Reviews of Image Honda

October 18, 2013

After meeting with ralph we worked out a deal . He had someone else take over the deal and they added unwanted features at a much higher cost and after they had been applied you could not back out nor wou More

by sellmy08civic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
paola dube, Ralph DiGennaro
Nov 04, 2013 -

Image Honda responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear that you were not satisfied with your experience at our dealership and that you are disappointed with your sales experience. Please know that at Image Honda, we strive to ensure our customers are treated with quality customer service and that their needs are taken care of. We hope that you will give us the opportunity to demonstrate this in the future as we value our customers and their loyalty. Unfortunately, we do not have your name and as a result we are not in a position to review what transpired. We would really like to discuss this issue with you. Please contact me directly. I look forward to speaking to you. Gordon Albini General Manager 905-561-4100 or gorda@imagehonda.com

September 30, 2013

I bought a new Mazda years ago and it was a good car. When I picked up the Mazda, they handed me the keys and said " Bye ". No, "Thank You", no explaining the features on the car. Just " See ya ". N More

by binkley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie McHugh, Michael Kolkman
September 23, 2013

When I arrived at the dealership, I was approached in the parking lot. The salesman, Ralph Digennaro, told me to take my time and browse around. He came back out and we looked at a new Civic and took it fo More

by Maureen and Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paola Dube, Julie McHugh, Ralph DiGennaro
September 21, 2013

We had visited multiple dealerships and found that sales representatives did not listen to what we were looking for whether it related to method of purchase (financing/leasing/cash) or to options. When we More

by odysseyvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kolkman
September 09, 2013

We found ourselves in the position of having to make a fast decision on a new car after our Accord was damaged beyond repair in an accident - thankfully no injuries and it was the "other guy's" fault. Ka More

by Geoffr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Yates, Julie McHugh
September 06, 2013

Excellent service. They were able to find me the car I wanted. They got it for the price I was satisfied with. I will purchase another car from image honda in the near future. More

by Edinb
Price
Recommend Dealer
Yes
Employees Worked With
Julie McHugh, Pete Krywiak
August 26, 2013

Rob Cahunek was very pleasant and personable. We are very pleased with the vehicle we purchased. The pick up was seamless with Theresa, she was very thorough and kind. We were happy with the value we receive More

by Happyhondaowner2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paola Dube, Rob Cahunek, Julie McHugh
August 13, 2013

I was very pleased with Peter at your dealership. We were looking for a 2013 Honda Civic and Peter presented it very well and I feel we got a reasonable price. The mug and cookie were a nice touch. Julie exp More

by margfraser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa, Julie McHugh, Pete Krywiak
August 07, 2013

We went back to this dealer to look into getting the Honda CR-V as we had amazing service here during our first new vehicle purchase. This second experience was just as great as the first one. We comp More

by daneitner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paola Dube, Rob Cahunek, Julie McHugh
August 06, 2013

Having dealt with GM & VW dealerships in the past, Image Honda atmosphere felt the most relaxing and the Honda dealership team interaction was the most friendliest. More

by JohnHorvat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa, Julie McHugh, Ralph DiGennaro
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