Baytowne Hyundai

Excellent service and very friendly/helpful Excellent and fast service when I purchased my new car. Spencer was very knowledgeable and friendly throughout the whole process. No pressure sales ta Excellent and fast service when I purchased my new car. Spencer was very knowledgeable and friendly throughout the whole process. No pressure sales tactic and focused on what I was looking for for the best price. Would happily shop here again! More

Purchased a Sonata 2018 from Richard Flor We were extremely happy with the professionalism, the knowledge and service that was provided from Richard and the dealership. Would highly recommend We were extremely happy with the professionalism, the knowledge and service that was provided from Richard and the dealership. Would highly recommend dealing with Richard to get the proper care and customer service when purchasing a vehicle. More

Purchased a new 2019 Tucson essential. It was great service and professionalism , Richard Flor was our sales rep and was well educated on the vehicles and worked to get us what we where loo It was great service and professionalism , Richard Flor was our sales rep and was well educated on the vehicles and worked to get us what we where looking for. Would recommend him to friends and family. Haven't had vehicle long enough to make reference to it. Bit so far we love it. More

Had a great experience. I LOVE my Hyundai Kona. The salesman Richard Flor was good to deal with. I think we came to a fair agreement. The finance manager George was easy to t I LOVE my Hyundai Kona. The salesman Richard Flor was good to deal with. I think we came to a fair agreement. The finance manager George was easy to talk to as well. No pressure tactics from either of them. More

Knowledgeable and Courteous I like that I was able to make the most informed decision before purchasing and that everything was properly explained to me. My salesman was very fri I like that I was able to make the most informed decision before purchasing and that everything was properly explained to me. My salesman was very friendly and no pressure of signing anything I wasn't comfortable with... Overall great experience. More

Very Friendly Staff and No Pressure Sale I recently needed a new car due to an accident, and had read the great reviews about the Hyundai KONA, and so I went into the dealership to go for a t I recently needed a new car due to an accident, and had read the great reviews about the Hyundai KONA, and so I went into the dealership to go for a test drive and review my options. Spencer was the salesperson who approached me. He was easy going, friendly, and more than willing to spend the time needed to go through the different packages and features, along with going with me to explain things as I took the KONA for a test drive. He then gave me options with financing for 2018 and 2019 models, and was very honest about what the differences cost wise would be. If you’re someone who doesn’t like pushy sales people, Spencer is the guy to see. So helpful and he let me make decisions I wanted to make based on the things I stated were important to me in a car. Today I went to pick up my new KONA and Spencer took the time again to sit in the car with me and go through all of the features and how to use them. I love my new car, so thank you for your help Spencer and team! More

Amazing from start to finish Had a wonderful experience from test driving the car to final purchase with a finishing touch of even a bow on it with pick up. I had went to Coll Had a wonderful experience from test driving the car to final purchase with a finishing touch of even a bow on it with pick up. I had went to Collingwood Hyundai first and had a horrible experience with Kaitlin and Adam. Was pleased to cancel my financing with them and switch to Barrie Hyundai for a better purchase and better over all experience. Highly recommend, I am a first time buyer and I had the best experience I could imagine. Thanks again rick! More

New vehicle Recently bought a new vehicle and dealt with Richard flor. Very knowledgeable. Would definitely recommend. All staff very friendly and knowledgeable. Recently bought a new vehicle and dealt with Richard flor. Very knowledgeable. Would definitely recommend. All staff very friendly and knowledgeable. Very happy so far More

Stay far away I WOULD STRONGLY RECOMMEND GOING ANYWHERE BUT HERE. No concern for you, your vehicle, your safety, your time, your job, your money. Once you sign th I WOULD STRONGLY RECOMMEND GOING ANYWHERE BUT HERE. No concern for you, your vehicle, your safety, your time, your job, your money. Once you sign those papers and drive away in a brand new $40000 vehicle, you're just another person to them. I had warranty issues since before I left the lot (scratch in dash) first service I complained of bad shifting and my USB port won't work. Ashleigh told me that I am using the wrong cord and it's my fault. (Let's add how rude of a human she is) Problem not resolved till 32 000kms, when they replaced it due to a faulty connection inside the port. Second service I complained I still had bad shifting and now a vibration throughout entire vehicle. At 30 000KM on my 2018 Santa Fe Sport I noticed my passenger window was scratched in multiple places from a faulty seal. I had to fight to get the window replaced, I had to fight to have the shifting assessed, turns out it had a FAULTY TRANSMISSION since NEW. My dash was still not repaired. Baytowne did nothing to help me out with this situation. I had to fight and fight to get a rental car paid - they had no plan of ever offering help. Dave the service manager told me it would be "fun" to have 2-4 days off work? (I live 2 hours away in a small town) You're kidding right. Also, due to this vibration my tires have uneven cupping. Well apparently cupping happens on all SUV's and it's also normal to burn through a set of tires I got January 18th-November 1st. He then proceeded to tell me that you don't buy an SUV for luxury and the vibration is due to my crappy suspension the vehicle comes with. I actually work at a dealership where I am the Warranty Administrator - I know how warranty works. But I guess being so young I am easy for them to take advantage of. I went in for a basic service with an appointment made way in advance, they didn't do my oil change till 2 hours after I dropped it off and my boyfriend asked why the car hadn't even moved. So please, if I can even help one person not have to go through the same nightmare with this greedy location/company I would be happy. More

New Vehicle I recently purchased a vehicle and dealt with Richard Flor. Very knowledgeable, personable and was a pleasure doing business with! I would refer him t I recently purchased a vehicle and dealt with Richard Flor. Very knowledgeable, personable and was a pleasure doing business with! I would refer him to all of my friends and family. More