Baytowne Hyundai

The dealership has gone downhill over the past 3 years. Sales department used to be clear and transparent and they've moved to the "ask the manager" tactic. The service department is not great, and when a Sales department used to be clear and transparent and they've moved to the "ask the manager" tactic. The service department is not great, and when an appointment is booked, yet they tell you it'll be a 2 hour wait for an oil change is unacceptable. Their shuttle service is now simply ordering an Uber. More

great service even you have a new hire staff easy access through drive through free car wash was a huge help through drive through free car wash was a huge help More

I was really impressed with my Service Advisor Esther Hill She was friendly and attentive to my vehicle concerns. Hill She was friendly and attentive to my vehicle concerns. More

Excellent service, and friendly. Nick was very helpful and knowledgeable. Everything went smoothly from start to when I picked up my vehicle. Highly recommend them! Nick was very helpful and knowledgeable. Everything went smoothly from start to when I picked up my vehicle. Highly recommend them! More

They screwed up literally everything failed to give me my ownership mats I had paid for the time I was picking up the car the day they were supposed to pick it up to service it and to top it off they gave it ownership mats I had paid for the time I was picking up the car the day they were supposed to pick it up to service it and to top it off they gave it back to me with my brake light out and are refusing to fix it so I'm going to have to pay out of pocket to fix a new car safetied less than a month ago that has less than 48,000km More

past and friendly service easy financing methods and greatstaff at service department special mention to collin van dersi greatstaff at service department special mention to collin van dersi More

Excellent service department was in and out on time for the service. Staff were very welcoming and were giving updates on the progress of the service. Much appreciated the service. Staff were very welcoming and were giving updates on the progress of the service. Much appreciated More

My vehicle was done in 45 minutes and I was very happy with the service. with the service. More

Their service department staff are the best in courtesy and customer service. They make sure you are satisfied before you leave. and customer service. They make sure you are satisfied before you leave. More

They said that they would do a car wash and when I picked the car up they didn’t do a car wash the car up they didn’t do a car wash More