Baytowne Hyundai

My experience was an Excellent One! I wasn't Happy with How i was treated at a couple of other Dealerships. When I arrived at Baytowne I was greeted right away and I asked to speak to I wasn't Happy with How i was treated at a couple of other Dealerships. When I arrived at Baytowne I was greeted right away and I asked to speak to Glen, as he was recommended by another person. He was great! Listened to my wants and needs. Marla in Financing also was just wonderful to work with. A Big Thanks to the Both of them for making my experience a very comfortable One. Janice More

Buying a New Car can be Stressful unless you Go To Baytowne Haven walked away from two dealerships recently I was reluctant to try a third. Thankfully David Townend made the Baytowne experience a great one for Haven walked away from two dealerships recently I was reluctant to try a third. Thankfully David Townend made the Baytowne experience a great one for me. He is quite affable, knowledgeable, experienced and patient with his customers. I am very happy with the car I purchased and appreciative of the support and followup from the dealership. I will comfortably go back with questions or concerns , as well as for any Service that is needed. The Service Department does seem to be renewed and commited to serving their customers needs. More

Worst customer experience ever. I went in to the dealership looking to test drive the new Kona electric vehicle. We spoke with Spencer Gorman, one of the sales people in the showroom I went in to the dealership looking to test drive the new Kona electric vehicle. We spoke with Spencer Gorman, one of the sales people in the showroom. It was the middle of the day when we went in and as far as I could tell we were the only customers at that time. Spencer told us they did not have any of that vehicle to test drive, however he believed that Bolton Hyundai may have one. I then asked if he could check to see if Newmarket Hyundai had one as it was a more convenient location for me to go to. He informed me that he didn't have access to their inventory so couldn't check. My response was to ask him if he could call them and check. The answer to that was "I could call, but so could you". I was so surprised by his obvious lack of interest in providing any sort of customer service that I left. I ended up going to Bolton and then customer service there was incredible. Needless to say I will never go back to Baytowne Hyundai and will not have my vehicle serviced there. I cannot believe that this dealership is still in business when their sales staff treat customers as though there request are an inconvenience to them. More

Excellent service from Spencer Gorman!! We received excellent service from Spencer. He answered all questions we had and was very knowledgeable. He was always quick in getting back to us and We received excellent service from Spencer. He answered all questions we had and was very knowledgeable. He was always quick in getting back to us and made the purchase a great, smooth experience. Highly recommend Spencer!! More

Awesome sales Spencer Gorman Purchase was great and Spencer made everything smooth and seamless. From the moment we dealt with Spencer our needs and expectations were met beyond 5 Purchase was great and Spencer made everything smooth and seamless. From the moment we dealt with Spencer our needs and expectations were met beyond 5 star ratings. Glad we got out 2019 Tuscon and dealing with Baytowne family was excellent. Thanks to Spencer and the financing team George and Marla Would highly recommed Spencer Gorman of Baytowne Hyundai More

Great Service from Spencer Gorman and Hyundai Great candid open honest communication and help in every question we had. Would not buy elsewhere. Went first to another dealer and left after poor se Great candid open honest communication and help in every question we had. Would not buy elsewhere. Went first to another dealer and left after poor service. Bought the car over the phone with Spencer and went in the next day to sign. More

Excellent service from Spencer Gorman Excellent customer service, dealt with Spencer Gorman and George El-Zokm. Bought a brand new 2019 Hyundai Sonata couldn't be happier. Thank you Ba Excellent customer service, dealt with Spencer Gorman and George El-Zokm. Bought a brand new 2019 Hyundai Sonata couldn't be happier. Thank you Baytowne Hyundai. They managed to get my car ready for me while i waited as i was in a rush, excellent customer service. More

Great parts advisor Yesterday I had a bug deflector installed on my 2018 Elantra. It looks great! A few days ago I spoke to Sean in parts. He gave me a reflector so I cou Yesterday I had a bug deflector installed on my 2018 Elantra. It looks great! A few days ago I spoke to Sean in parts. He gave me a reflector so I could see how it would look on my car. He also informed me about the 3M film that a body shop could install. With a quote in hand for the bug reflector, I went home and researched both products. I decided to have the reflector installed at Baytown Hyundai. I want to thank Sean for his help. There was no pressure at all. Brad Parry Alliston More

Best Customer Service Experience! I recently purchased my first brand new car from Baytowne Hyundai. Richard Flor helped me through the entire process and was so patient and knowledgea I recently purchased my first brand new car from Baytowne Hyundai. Richard Flor helped me through the entire process and was so patient and knowledgeable answering the many questions I had. He very patiently explained everything to do with my car loan, thoroughly explained all the technical features included in the model of car I purchased, and was a joy to be around from start to finish. I left feeling very excited about my new car and very confident that I had no unanswered questions. He even contacted me in the following days to make sure I was happy with his service and my new car. I couldn't be happier, and I only have good things to say about my experience with Richard and Baytowne Hyundai! More

very happy customer!! Excellent customer service at Baytowne Hyundai! Thank you for all your help Spencer! I'm loving my new Tucson!! I will be back will be recommending Excellent customer service at Baytowne Hyundai! Thank you for all your help Spencer! I'm loving my new Tucson!! I will be back will be recommending you to family and friends. More