Stephanie Shearsby | Page 25
Senior Sales Manager
Lexus of London
1065 Wharncliffe Rd S
London, ON N6L 1J9
Though her start over 10 years ago was as a Sales Assistant, Stephanie Shearsby is now the Senior Sales Manager here at Lexus of London. With no prior experience in the automotive world, Stephanie took great pride in starting her career with the best of the best! With an undeniable dedication to the guest experience, an eye for online marketing and a passion for community involvement she assists in managing the day to day operations of the dealership, both in the showroom and online. Born and raised in London, her down time is spent convincing her daughter that Blue Rodeo really is the best band ever, hitting local markets, checking out new restaurants, killing hours upon hours at Boler Mountain and living that mom life! As the Lexus Covenant says, "If you think you can't, you won't. If you think you can, you will".
Read moreDealership Experience
14 yrs, 7 mos
Specialties & Trainings
Georgian College Automotive Certification - C.A.L.E
345 Reviews
Write a Review345 Reviews of Stephanie Shearsby
June 30, 2016
ES 350 I purchased a pre-owned Lexus ES-350 and had a great experience with this dealership from the moment I called to the time I cane to the dealership and I purchased a pre-owned Lexus ES-350 and had a great experience with this dealership from the moment I called to the time I cane to the dealership and meat Stephanie. She was very patient and answered all my questions. It was a Saturday and the office closed at 5PM but she allowed me to take the car to a mechanic for a second opinion and patiently waited for me to come back Kylie, explained the financing to me in detail and answered all my questions. Higgins I would like to thank her and Lexus of London for their excellent customer service. More
Other Employees Tagged: Kylie Ellis, Teagan did a superb job of explaning and showing me how the car electronics and user menu functions.
June 30, 2016
Outstanding Sales My sales rep was Stephanie Shearsby and she went above and beyond any experience I have had with a car dealership. To earn my business, she brough My sales rep was Stephanie Shearsby and she went above and beyond any experience I have had with a car dealership. To earn my business, she brought the car I chose to my office, met me on the price I offered, then came in on her day off to close so I could get the car in time for a weekend away. She dressed professionally at all times and was charming without being annoying. I'd like to add that this was probably not a high margin sale for the dealer, yet I was still treated respectfully and felt like I made a good decision to buy the vehicle. Do not hesitate to look into Lexus of London for a well priced used car. More
June 29, 2016
Excellent Service on the purchase of our NX200T SUV F3 Sport Thank you LEXUS of Canada to the following Staff with whom we have dealt with on the purchase of our new SUV. My Husband,myself and two sons went sh Thank you LEXUS of Canada to the following Staff with whom we have dealt with on the purchase of our new SUV. My Husband,myself and two sons went shopping for a new vehicle, checking out several dealers. I was quite impressed with the service we received from the following Employees at LEXUS OF LONDON. From the time we entered the door, there were Stephanie to greet us. The first thing we were offered was a drink of water or coffee, and this goes for all the staff that we came in contact with. Customer Service at this dealership are above and beyond any other dealership we have visited. As a former Bank Employee, I strongly believed in offering excellent customer service and this is what the following staff did. We truly appreciate the SUPERIOR CUSTOMER SERVICE we received. We are highly pleased with the excellent service they provided and their professionalism. After several visits,we had made a decision to go with LEXUS and made the purchase of our new 2016 SUV. We picked up the vehicle yesterday,did an excellent job explaining in detail the full operation of all the different features. We love our purchase more than ever now that we are sitting in it. GREAT JOB to everyone at LEXUS, we appreciate it and such commitment to GREAT CUSTOMER SERVICE. Thanks again Stephanie,for your wonderful customer service and professionalism. You have definitely gained a satisfied customer, who will refer friends and family. Thanks Sincerely yours Sheik More
Other Employees Tagged: Rick Watson , Kylie Ellis, Rhonda Thompson
June 29, 2016
RECENT PURCHASE OF LEXUS RX350 My husband and I recently purchased a 2011 Lexus RX350. What a wonderful experience ! The staff at this location are above and beyond any other dea My husband and I recently purchased a 2011 Lexus RX350. What a wonderful experience ! The staff at this location are above and beyond any other dealerships that we have visited. We met the gentleman that detailed the vehicle, the sales representative, the sales rep that went through the final paperwork and even the manager of the dealership. WHAT AN ABSOLUTELY WONDERFUL EXPERIENCE. I would recommend this dealership in a HEARTBEAT. More
Other Employees Tagged: Kylie Ellis, Manager --- Joe
June 26, 2016
Stephanie - simply exceptional! Recently purchased the GX 460 from Stephanie and the experience surpassed our expectations. Stephanie went above and beyond to provide outstanding cu Recently purchased the GX 460 from Stephanie and the experience surpassed our expectations. Stephanie went above and beyond to provide outstanding customer service with a no-pressure approach! Highly recommend! More
June 03, 2016
I was so pleased with my whole experience at this dealership I am so pleased with my car and my whole buying experience form Lexus of London. The salesperson Stephanie was fantastic. She was patient and very in I am so pleased with my car and my whole buying experience form Lexus of London. The salesperson Stephanie was fantastic. She was patient and very informative. I would definitely recommend this dealership to anyone looking for a new vehicle. Georgina, Cambridge ON More
May 31, 2016
First class customer service Just leased another Lexus, this time the Lexus RX350. Stephanie, Stacey Da Silva and Teagan McCombs were professional, helpful and pleasant. I would Just leased another Lexus, this time the Lexus RX350. Stephanie, Stacey Da Silva and Teagan McCombs were professional, helpful and pleasant. I would recommend this dealership. The process was seamless from beginning to end. Bravo. More
May 30, 2016
Buying our first Lexus Bought our first Lexus a 2016 RX350. We love it. Stephanie was with us from start to finish. I would definitely recommend this dealer, and Stephani Bought our first Lexus a 2016 RX350. We love it. Stephanie was with us from start to finish. I would definitely recommend this dealer, and Stephanie. :) More
Other Employees Tagged: Kylie Ellis
May 30, 2016
Excellent service, price, salesman, and vehicles Was Looking to purchase a new vehicle, got all my info pricing and etc on the vehicle I was considering. Left me with loads of options and selections Was Looking to purchase a new vehicle, got all my info pricing and etc on the vehicle I was considering. Left me with loads of options and selections to choose from. Hassle free well taken care of! Test drive of the vehicle was available. Able to get the weekly payments I was looking for! Id recommend Lexus of London to anyone considering on getting a new or used vehicle!!! More
May 29, 2016
Such a pleasant buying experience We recently purchased a 2013 Lexus RX350 from Lexus of London. The sales representative, Stephanie Shearsby was so welcoming and easy to talk to. She We recently purchased a 2013 Lexus RX350 from Lexus of London. The sales representative, Stephanie Shearsby was so welcoming and easy to talk to. She even changed her personal schedule in order to accommodate us. We purchased the car at a fair price and everything was handled quickly and smoothly. The Finance Manager, Kylie Burridge was just as friendly and professional and was able to work out an extended warranty that fit our unique situation. She also ensured that the car was detailed and inspected from top to bottom. The car is fabulous and everyone thinks it is brand new. I would definitely recommend this dealership and hope to continue to do business with them. More
Other Employees Tagged: Romeo Nissan , Kylie Ellis

