Stephanie Shearsby | Page 18

This is what dealership should be Vary pleasant ,informative, on time , everyone was helpful, Stephanie made me feel vary comfortable with any questions i had,my first service was on t Vary pleasant ,informative, on time , everyone was helpful, Stephanie made me feel vary comfortable with any questions i had,my first service was on time. More

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A Very Positive Experience I happy to add my name to the list of very satisfied customers. Stephanie Shearsby was a pleasure to deal with. She is very knowledgeable and forthrig I happy to add my name to the list of very satisfied customers. Stephanie Shearsby was a pleasure to deal with. She is very knowledgeable and forthright. She answered all my questions promptly and ensured that the transaction went smoothly from beginning to end. The person who took care of actual delivery of the car was also very pleasant and thorough. I do not hesitate to recommend Stephanie and the staff who assisted her to anyone who is in the market for a Lexus product. Luke S. More

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Professional Woman buying a car I am a professional woman who was in the market for a car. From my past experiences this is one of my least favorite things to do. I spent quite a f I am a professional woman who was in the market for a car. From my past experiences this is one of my least favorite things to do. I spent quite a few days going from dealership to dealership and had many different experiences at each dealership. I can truly state that from the moment I walked into the Lexus of London dealership that I was treated with respect. I asked for Stephanie as my research showed that her clients were extremely pleased. And let me tell you the reviews were correct. There was no pressure to buy just a new friend trying to help me decide what I wanted. Yes, what I wanted. By the time I bought my car I had Stephanie personal cell number and a new friend in the business! Actually every manager there came out to introduce themselves and welcome me to the Lexus family. Given the fact that I work ias a financial planner and provide my clients with exceptional service I was truly impressed with the entire team. More

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Outstanding Sales Staff Stephanie Shearsby and Kylie Burridge provided outstanding customer service - I would highly recommend them and their Dealership and would work with t Stephanie Shearsby and Kylie Burridge provided outstanding customer service - I would highly recommend them and their Dealership and would work with them again. They were amazing - Thank you Michael Mills More

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5 DIAMOND SERVICE There are not enough words to express our gratitude to Stephanie and the team at Lexus of London. It was such a pleasure dealing with Stephanie! She w There are not enough words to express our gratitude to Stephanie and the team at Lexus of London. It was such a pleasure dealing with Stephanie! She went out of her way to make sure all of our needs were met at a timely fashion. Her friendly demeanor and professionalism made buying a car a painless process. I will definitely be recommending others to her. It was so refreshing to meet a person that truly takes enjoyment in meeting the needs of the customer in such an effortless and genuine way. Stephanie keep doing what you do best.... your passion for putting your customers first truly is appreciated and certainly does not go unnoticed. Your friendly smile lights up the room and certainly makes your customers feel at home and welcome each and everytime we see you!!! THANKS AGAIN FOR YOUR 5 DIAMOND SERVICE!!!!! It's greatly appreciated!! Mary Dicicco More

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Amazing costumer Service and experience with Stephanie Stephanie give me very good Costumer Service and she is very nice kind and helpful. And chris is very helpful and nice person . I highly recommend to Stephanie give me very good Costumer Service and she is very nice kind and helpful. And chris is very helpful and nice person . I highly recommend to everyone to go this dealer ship if they want to buy any Lexus . More

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Amazing Experience with Stephanie! I cannot say enough good things about my experience at Lexus of London, particularly with Stephanie. I’m a young female and was buying my first car. F I cannot say enough good things about my experience at Lexus of London, particularly with Stephanie. I’m a young female and was buying my first car. From the first point of contact Stephanie was incredibly on the ball, friendly, and was able to answer all of my questions despite the fact that I was buying a used Mazda from a Lexus dealership. She made me feel completely comfortable throughout the entire process, and it gave me some reassurance to be buying a vehicle from another young female. After my test drive, Stephanie went over all the things I should consider in a truly unbiased way and provided me with lots of information that allowed me to make an informed decision. I truly felt that Stephanie was there to help me, and her main objective was that I got what was best for me, not that she made the sale regardless of what I needed. Stephanie is not only incredibly trustworthy, but clearly cares about her clients and what they need. I came into the dealership with a budget and she worked incredibly hard to help me walk out of the dealership BELOW budget. I told her what my budget was and she came in with a final number below what I was asking for! Stephanie went above and beyond on all occasions, making sure she was accessible by text if I had any questions, picking me up and dropping me off from home since I was currently without a car, and even went so far as to purchase me some beautiful flowers on the day I came in to pick up the vehicle since it was my birthday in 2 days. As for the dealership itself, I was thrilled at the attention to detail they put into making sure the car was safe, and up to their standards. They did all the running around for me and took care of my licensing and getting my new plates. Stephanie and Lexus of London made buying a car a wonderful experience and I would highly recommend them to anyone who wants a fantastic experience. More

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Awesome experience Had nothing but a great experience with Stephanie. She made the whole process of trading a car in and driving away with a new car seamless and easy, g Had nothing but a great experience with Stephanie. She made the whole process of trading a car in and driving away with a new car seamless and easy, great experience! More

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Stephanie Shearsby Internet Manager Lexus of London I was purchasing a vehicle through Lexus of London that I saw on their autotrader.ca add. I inquired about the car and Stephanie contacted me on the I was purchasing a vehicle through Lexus of London that I saw on their autotrader.ca add. I inquired about the car and Stephanie contacted me on the phone and through email. Before we even got off the phone she had email packages in my inbox ! LoL She was super thorough and very detailed. Just wanted to thank her by writing this review. Its the least I can do. Being an out of towner and buying was uneasy for me but she made it seem soo simple. She's awesome to deal with! Thanks Stephanie Jason Corazza More

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Hands down the best customer service we have ever received! There isn't enough words to describe the exceptional customer service we have experienced with Stephanie! She truly goes above and beyond to make her There isn't enough words to describe the exceptional customer service we have experienced with Stephanie! She truly goes above and beyond to make her customers feel important and puts your mind at ease! When we couldn't make it there to test drive a vehicle, she offered to drive it to us! My mind was blown, it seemed too good to be true! Just when you start to loose faith that there are no good people left in the world....Stephanie comes along rockin it! She was quick to contact us and straight up with everything! I am so grateful we fell into her hands for her to help us out! More

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