Stephanie Shearsby
Stephanie Shearsby at Lexus of London

Stephanie Shearsby | Page 19

Senior Sales Manager

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
345 Reviews

Though her start over 10 years ago was as a Sales Assistant, Stephanie Shearsby is now the Senior Sales Manager here at Lexus of London. With no prior experience in the automotive world, Stephanie took great pride in starting her career with the best of the best! With an undeniable dedication to the guest experience, an eye for online marketing and a passion for community involvement she assists in managing the day to day operations of the dealership, both in the showroom and online. Born and raised in London, her down time is spent convincing her daughter that Blue Rodeo really is the best band ever, hitting local markets, checking out new restaurants, killing hours upon hours at Boler Mountain and living that mom life! As the Lexus Covenant says, "If you think you can't, you won't. If you think you can, you will".

Dealership Experience

14 yrs, 7 mos

Specialties & Trainings

Georgian College Automotive Certification - C.A.L.E

5.0

345 Reviews

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345 Reviews of Stephanie Shearsby

July 07, 2017

Dealership Rating
Employee Rating

Great experience at Lexus of London Dealing with Stephanie and Lexus of London was a painless and easy process. It was a pleasure to do business with her. She was very professional and More

by David Luzzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kylie Ellis, Teagan McCombs

Jan 20, 2018

Lexus of London responded

Hi David, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

July 06, 2017

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Awesome !! Stephanie and Lexus of london We have dealt with Stephanie and Lexus of London with our last three SUVs. It was a pleasure to do business with her. She was very professional and we More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kylie Ellis, Teagan McCombs

Jan 20, 2018

Lexus of London responded

Hi Bella, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

July 03, 2017

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Friendly, knowledgeable and keen to help Stephanie responded to our Lexus "on-line" query almost immediately. She arranged for us to test drive an NX300h which we ultimately brought home. She More

by MikK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2018

Lexus of London responded

Hi Mikk, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. Lastly, we hope you enjoy your new NX300H!

June 30, 2017

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Great experience and professional staff! I must say it was an absolute pleasure dealing with Stephanie Shearsby as I just purchased a 2017 Rx350. Stephanie was very professional and transpare More

by Moemoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2018

Lexus of London responded

Hi Moemoe, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

June 29, 2017

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Employee Rating

No pressure sales The experience we had at Lexus of London was one both my wife and I enjoyed. Our sales person was Stephanie Shearsby and she provided us with all the More

by ES350owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allan Calvert, Kylie Ellis, Teagan McCombs

Jan 20, 2018

Lexus of London responded

Hi there, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. We hope you enjoy your new Lexus!

June 29, 2017

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Employee Rating

Seamless purchase from start to finish! We emailed Stephanie about a Lexus 350RX we had seen online. She met us at the dealership and after a test drive, we made the purchase. Stephanie was More

by Janie
Recommend Dealer
Yes
Jan 20, 2018

Lexus of London responded

Hi Janie, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

June 02, 2017

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Employee Rating

Completely satisfied Fine job everything perfect Found salesperson honest Price was great Car was clean and in exc con and all was checked out for us All was done s promis More

by rmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2018

Lexus of London responded

Hi there, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

June 01, 2017

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Employee Rating

5 Star Have purchased three vehicles from this dealership and each experience has been excellent . Stephanie made the process seamless. Her competence an More

by RX350fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karen Campbell

Jan 20, 2018

Lexus of London responded

Hi there, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. Lastly, we hope you enjoy your new Lexus!

June 01, 2017

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Employee Rating

Wonderful Experiance Easy no hassle straight forward sale. Knew what I wanted and Stephanie was able to get me a great deal. Would highly recommend to anyone! More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2018

Lexus of London responded

Hi Andrew, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

May 31, 2017

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Employee Rating

Pleasant, personable, professional, attentive to customer sa Stephanie Shearsby A pleasure working with Stephanie to get what we wanted within our budget. Attention to detail and personal follow up in a timely More

by Rick H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2018

Lexus of London responded

Hi Rick, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

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