Stephanie Shearsby
Stephanie Shearsby at Lexus of London

Stephanie Shearsby | Page 17

Senior Sales Manager

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
345 Reviews

Though her start over 10 years ago was as a Sales Assistant, Stephanie Shearsby is now the Senior Sales Manager here at Lexus of London. With no prior experience in the automotive world, Stephanie took great pride in starting her career with the best of the best! With an undeniable dedication to the guest experience, an eye for online marketing and a passion for community involvement she assists in managing the day to day operations of the dealership, both in the showroom and online. Born and raised in London, her down time is spent convincing her daughter that Blue Rodeo really is the best band ever, hitting local markets, checking out new restaurants, killing hours upon hours at Boler Mountain and living that mom life! As the Lexus Covenant says, "If you think you can't, you won't. If you think you can, you will".

Dealership Experience

14 yrs, 7 mos

Specialties & Trainings

Georgian College Automotive Certification - C.A.L.E

5.0

345 Reviews

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345 Reviews of Stephanie Shearsby

December 01, 2017

Dealership Rating
Employee Rating

New Vehicle I had a fantastic experience dealing with Stephanie at Lexus of London when buying my new Lexus NX. She went over the top with returning phone calls, More

by Barb
Customer Service
Recommend Dealer
Yes
Jan 19, 2018

Lexus of London responded

Hi Barb, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

November 30, 2017

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Awesome experience A friend of mine has purchased two vehicles from Stephanie and recommended her. Stephanie was a pleasure to deal with. She answered all my questio More

by Njane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lyndsi Irwin

Jan 19, 2018

Lexus of London responded

Hi Jane, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

November 30, 2017

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"Stress free Buying Experience" Stephanie was prompt in returning all of my initial e-mails and included all of the information requested the very first time. She was on time and re More

by Chummer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2018

Lexus of London responded

Hi Chummer, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

November 01, 2017

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COACH QUEEN Outstanding service and attention to our vehicle needs. Stephanie represents the Lexus brand perfectly. She is knowledgeable, confident and eager to b More

by tomcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2018

Lexus of London responded

Hi There, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

November 01, 2017

Dealership Rating
Employee Rating

Wonderfull Buying Experience Stephanie made my new car purchase such an enjoyable experience. Stephanie was extremely knowledgeable and listened to my needs. The process of purcha More

by RonDavey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2018

Lexus of London responded

Hi Ron, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

November 01, 2017

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Professional and efficient Stephanie very quickly assessed our situation. While we were researching vehicles, we were unsure what exactly we were going to do and we’re seeking f More

by McDo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lyndsi Irwin

Jan 19, 2018

Lexus of London responded

Hi McDo, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

October 31, 2017

Dealership Rating
Employee Rating

Excellent support during decision to purchase/lease a new RX Stephanie responded to my email immediately when I was initially looking to make a decision to purchase a Lexus. She answered several back and Fort More

by Chathamsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2018

Lexus of London responded

Hi Chathamsue, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

October 31, 2017

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Employee Rating

Great Experience Probably the best car purchasing experience I've ever had. Stephanie was clear and transparent with our dealings together and absolutely got me an ex More

by Prikley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2018

Lexus of London responded

Hi there, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

October 23, 2017

Dealership Rating
Employee Rating

Excellent atmosphere and service Dealing with Stephanie Shearsby at Lexus of London was one of the best vehicle purchasing experiences I've experienced. The dealership is very clean a More

by MannyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kylie Ellis

Jan 20, 2018

Lexus of London responded

Hi Manny, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

October 05, 2017

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Employee Rating

Stephanie Sales Person I stopped for a comparison price at London Lexus and Stephanie was more than happy to assist me. Very profession and knowledgeable of product, she qui More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2018

Lexus of London responded

Hi Tom, thank you for your review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we appreciate you taking the time to let us know. We hope to see you back again in the future for service appointments,

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