Stephanie Shearsby | Page 12

Great deal It's a second Camry for me , you never go wrong with Toyota Camry , this time I get a good price and great deal from this salesman ( Allen Zhang ) tha It's a second Camry for me , you never go wrong with Toyota Camry , this time I get a good price and great deal from this salesman ( Allen Zhang ) thanks Allen and Nicolo and all managers involved in this deal More

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Great Lexus Team It is always a pleasure to shop for cars at Lexus of London. We recently purchased a 2016 Lexus RX (our 3rd - 2007, 2010 and now a 2016) - a great veh It is always a pleasure to shop for cars at Lexus of London. We recently purchased a 2016 Lexus RX (our 3rd - 2007, 2010 and now a 2016) - a great vehicle. The team was most accommodating and always makes us feel like special guests - including providing a courtesy NX for a week while completing the deal. Excellent friendly service from Allan Calvert. Kevin Gittens provided great service and helped us with syncing phones and learning the gadgets. Special thank you to sales manager Stephanie, and Lauren and Kylie for their help with the paperwork, and concierge Rhonda (along with Nathan). The experience was a team effort and we would go back to deal with Lexus of London in a heartbeat. More

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Great communication and experience Lexus of London is a great dealership. They were very helpful in my purchase of a used vehicle. It was actually an Audi (that was taken in on trade-in Lexus of London is a great dealership. They were very helpful in my purchase of a used vehicle. It was actually an Audi (that was taken in on trade-in). Even though it was not a Lexus product, they were still very thorough with ensuring the vehicle was in top-notch shape. The team is very kind and attentive to any questions or concerns you have. Thank you Sue, Stephanie, Kylie, and Jordan. More

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Awesome service orientation Everyone in the dealership is service-oriented, and this obviously comes from senior management and the values of the organization as a whole. We wer Everyone in the dealership is service-oriented, and this obviously comes from senior management and the values of the organization as a whole. We were able to negotiate a good deal for our trade and get a fair price for our new vehicle. Dealing with the finance people was pleasant and the delivery specialist was first rate. We already owned a Lexus so we knew the quality of the dealership. More

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Excellent service Everyone at Lexus of London exceeds expectation in customer service every day. The most friendly helpful people I've ever come to know. They're number Everyone at Lexus of London exceeds expectation in customer service every day. The most friendly helpful people I've ever come to know. They're number one goal is to ensure that we leave happy and feeling we are in good hands. I love going there. My RX350 ALWAYS looks like brand new after they detail it. I've never been happier with a brand or staff. 😊😊😊 More

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Remove snows. Recall repair Provide a courtesy car, they text your when the car is ready for pick up, your car is returned to you cleaner than when you dropped it off, staff are Provide a courtesy car, they text your when the car is ready for pick up, your car is returned to you cleaner than when you dropped it off, staff are always always polite. Looking for a new car - they bring the car to you to test drive, after you purchase the car...they will deliver it to you. Always a positive experience. More

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Second Purchase from L of L Couldn't be happier from start to finish. I even learned a couple of tech things about my previous purchase from Matt. Thank you to all involved. N Couldn't be happier from start to finish. I even learned a couple of tech things about my previous purchase from Matt. Thank you to all involved. Natalie, Stephanie, Lauren, Kevin And Matt. Doug LeBlanc More

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Love Lexus of London Rick Watson, Thanks for taking care of me the way you did. Rick was quick to respond to the many questions I had along the way and very accommodating. Rick Watson, Thanks for taking care of me the way you did. Rick was quick to respond to the many questions I had along the way and very accommodating. The staff at Lexus were all very professional and welcoming. I can't say enough about this experience. Thank you Lexus of London More

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Excellent Sales Staff, Service Department, Stand Behind Prod Great Sales and Service staff specially Natalie Marsh who made purchase very easy for me. I bought Pre-owned Lexus ES350 last week. It was a great Great Sales and Service staff specially Natalie Marsh who made purchase very easy for me. I bought Pre-owned Lexus ES350 last week. It was a great purchasing experience with Lexus of London. I had two Lexus options to choose from: one was in Ottawa that I saw and one was in this dealership. Natalie, Lauren and Stephanie made this purchase very easy for me by giving me confidence and peace of mind. They delivered the car at my house all the way from London to Mississauga, the very next day. After delivery, I found windshield crack and windshield sprayer not working. I contact back to Natalie and she coordinate with Lauren and Stephanie to have my issue resolved. Stephanie talked to Service manager and she arranged a loaner car with driver name Rob all the way from London to Mississauga second time to take my car back for repair. It made me feel very comfortable and this took away a lot of stress from me and save my work time. I never had this kind of service before in the past when I bought pre-owned car. They replaced the windshield and fix the spray problem. This courtesy service was extremely helpful and stress free for me. In short, I would say Lexus of London is the best dealership who will stand behind their product and make every effort to make your purchase less successful and easy Natalie, Lauren and Stephanie were very helpful all along. Thanks to all of you specially Natalie. I would highly recommend anyone who is looking to purchase Lexus or Toyota to buy from here. Distance does not matter to them. Buy with confidence. Rehan From Mississauga More

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Awesome experience This dealership goes above and beyond to make your purchase of a vehicle a pleasure! Natalie my salesperson helped me choose the right car for my need This dealership goes above and beyond to make your purchase of a vehicle a pleasure! Natalie my salesperson helped me choose the right car for my needs and was very knowledgeable and pleasant. Kevin my concierge gave me a thorough lesson on all the controls and features of the vehicle and offered many time saving tips. Lauren in the business office handled my purchase professionally while making the whole experience uncomplicated. Stephanie made me feel more than welcome as soon as I arrived. Henry reviewed the service department with me and was very helpful.Finally Chris the general manager made sure my whole experience ran smoothly. I will definitely come back to buy my next vehicle! More

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