Jillian Cook
Jillian Cook at Lexus of London

Jillian Cook

Product Advisor

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
214 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

3 yrs, 10 mos

5.0

214 Reviews

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214 Reviews of Jillian Cook

January 30, 2026

Dealership Rating
Employee Rating

Was very impressed with everyone I met at Lexus of London. Very professional operation. Jillian represents your business very well. More

by Scott
Recommend Dealer
Yes
Jan 30, 2026

Lexus of London responded

Thank you for your fantastic feedback, Scott! We’re thrilled to hear that you had a great experience and that Jillian made a positive impression. Our team works hard to provide top-notch service, and your recognition means a lot to us!

January 29, 2026

Dealership Rating
Employee Rating

Top quality service from Lexus of London Staff. They know what it means to give customers high quality service. Jillian is perfect example of someone who goes out of their way to make sure all your More

by faraisong@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2026

Lexus of London responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience and appreciate your kind words about Jillian. Our team strives to provide top-notch service, and your recognition means a lot. Looking forward to welcoming you back soon!

January 27, 2026

Dealership Rating
Employee Rating

Above excellent customer service is why I made my second Lexus purchase with Lexus of London. Jillian was very knowledgeable and knew exactly what I was looking for in my new 2026 model. Defiantly a dealers More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2026

Lexus of London responded

Thank you, Kimberly! We're thrilled to hear about your positive experience with Jillian and appreciate your loyalty. Our team is dedicated to providing exceptional service, and it’s wonderful to know we met your expectations. Enjoy your new 2026 model!

January 10, 2026

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Absolutely awesome experience at Lexus of London. This is our 4th Lexus and Jillian Cook was our sales professional. She was so helpful and took the time to answer all our questions. We never felt ru More

by Dmcleod107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2026

Lexus of London responded

Thank you for sharing your fantastic experience! We're thrilled to hear that Jillian provided you with excellent service and that you're enjoying your fourth Lexus. Your recommendation means a lot to us! We look forward to seeing you again.

Jan 10, 2026

Dmcleod107 responded

If you're buying a Lexus then go to Lexus of London. Chris Pinelli the GM and his team of professionals will look after you from sales thru service. Awesome experience and Jillian Cook our sales professional, I would highly recommend her. She was great to work with.

January 01, 2026

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Employee Rating

Lexus of London is a very friendly, customer focused dealership. Everyone we dealt with was very helpful and professional. More

by Lorie W
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christopher Ouellette

Jan 05, 2026

Lexus of London responded

Thank you for your fantastic feedback, Lorie! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our top priority, and we appreciate your kind words about our customer service. Looking forward to seeing you again!

December 31, 2025

Dealership Rating
Employee Rating

Jillian was excellent. Friendly service here and knowledgeable sales staff, would highly recommend this dealership More

by cindy
Recommend Dealer
Yes
Jan 05, 2026

Lexus of London responded

Thank you, Cindy! We're thrilled to hear about your positive experience with Jillian and our team. Your recommendation means a lot to us. We look forward to serving you again!

December 31, 2025

Dealership Rating
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I met with Jillian to discuss the purchase of a new Lexus hybrid vehicle. She was incredibly professional and knowledgeable and a wonderful asset to Lexus of London More

by hamiltond394984
Recommend Dealer
Yes
Jan 05, 2026

Lexus of London responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Jillian. Her expertise truly makes a difference, and we're glad you found her assistance valuable. Enjoy your new Lexus hybrid!

December 22, 2025

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Our experience with Jillian and the entire Lexes/Toyota staff was excellect. Jillian always followed through with specific details and both myself and my wife felt very comfortable at all times. Thanks t More

by jcasella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Hazlewood and Dhaval Lagdhir

Dec 24, 2025

Lexus of London responded

Thank you for your fantastic review! We’re thrilled to hear that Jillian and our team made your experience comfortable and enjoyable. Your kind words motivate us to keep delivering excellent service. We appreciate your support!

December 03, 2025

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Employee Rating

We visited the London location and were met with wonderful people and treated very well. We will be encouraging our friends to check out Lexus of London for sure! More

by tbrkathyp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 05, 2025

Lexus of London responded

Thank you for the kind words! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to welcoming your friends soon!

December 01, 2025

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Employee Rating

This is our sixth (6) Lexus we have purchased from Lexus of London. We have been extremely satisfied with the manner we have been treated by both the sales and service staff. Staff are always very friendl More

by PVJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 03, 2025

Lexus of London responded

Thank you, PVJ! We truly appreciate your loyalty and are thrilled to hear about your positive experiences with our sales and service teams. It's wonderful to know that our staff's professionalism and knowledge have made a difference for you. Looking forward to seeing you again!

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